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Quality Inn Hoffman Estates - Schaumburg

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在9家霍夫曼庄园酒店排名第8
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Quality Inn Hoffman Estates - Schaumburg
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120条来自 TripAdvisor 社区的点评

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Quality Inn Hoffman Estates - Schaumburg新近的点评
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2条点评
2015-6-12的点评
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Good Rooms HORRIBLE SERVICE!!!!! The room was worth what I paid for it and was clean! Housekeeping does a very nice job as well as the breakfast staff but the Front Desk Staff is absolutely horrible. My husband and I stayed here for about 2 weeks because I was on bedrest and needed to be close to St. Alexius Medical... 更多 

Stephen N,Quality Inn Hoffman Estates - Schaumburg 的 General Manager,回复了这篇点评

Dear Value Guest, First, I want to Apologize for my the lack of service given by certain members of my... 更多 

9条点评
2015-6-3的点评
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I booked the hotel through Groupon, and in my past experiences with booking Groupon travel, the hotels have always been really nice. This one, not so much. While the front desk service was very friendly and helpful, the hotel and the room itself looked pretty run down. For example, there are tears in the furniture upholstery and ants in the... 更多 

Stephen N,Quality Inn Hoffman Estates - Schaumburg 的 Manager,回复了这篇点评

Dear Value Guest, I want to apologize on the behalf on entire staff on the poor service, condition of your... 更多 

3条点评
2015-5-27的点评
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Patel, front desk, was excellent. She assisted with both internet and tv challenges. In morning, again, front desk personal, was very helpful with providing more paper for business center printer and answering questions. For the price, this was a good place to stay for a quick business overnight trip! Ordered dinner from Moretti's and service and food was excellent.

17条点评
2015-5-26的点评
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We booked/paid for a room at Quality Inn on 2/11/15 through Hotwire for a stay from 5/21-25/15. When we arrived to check in, we were told that the hotel overbooked & our reservation was cancelled. Thankfully, Hotwire made good finding us another (better) hotel. We actually stayed at this Quality Inn twice before because we liked it. Never again! And,... 更多 

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5条点评
2015-5-18的点评 通过移动设备发表
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The rooms were nice and clean, but the stairway and elevators had such a nasty odor. Also, our room key stopped working after an hour of being there and we were locked out of our room. It was a decent stay, but they should really eliminate those disgusting smells!

德克萨斯州休斯顿
3条点评
2015-5-15的点评
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I found a really good online price for this Quality Inn. Room was very nice, breakfast better than anticipated, but what made the stay worthwhile was the responsiveness of the staff, and GM Steve Nardelli in particular. I had a problem with the shower faucet mechanism, and he came immediately, saw and responded to the problem, and helped with a... 更多 

1条点评
2015-5-15的点评 通过移动设备发表
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I was in this hotel last May 9. The hotel was clean and beautiful inside in the lobby. Was looking for non-smoking suite but unfortunately it was already taken. So checked in the smoking suite eventhough I'm not a smoker because I really wanted to see what their suite looks like. I assumed the smell in the smoking suite will... 更多 

1条点评
2015-5-12的点评 通过移动设备发表
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I commute for work and was trying to save money . However, a smoke detector without batteries went off all night despite requests and calls to fix. I didn't sleep and I didn't feel safe Those are the only basics I wanted for a room and they couldn't even deliver Tacky hotel. Terrible service

Stephen N,Quality Inn Hoffman Estates - Schaumburg 的 Manager,回复了这篇点评

Dear Value Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations.... 更多 

伊利诺伊州芝加哥
31条点评
2015-5-11的点评
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No one at the front desk for 10 minutes when we arrived. Gave us wrong size room, then charged for a hide away bed,very unaccommodating. They said the hotel was completely full...which was not true. Hallway reeked of pot, think the employees were in a room smoking. Room stunk of a dirty dog, especially the pillow and mattress....GROSS! Brown stains... 更多 

Stephen N,Quality Inn Hoffman Estates - Schaumburg 的 Manager,回复了这篇点评

Dear Value Guest, I want to apologize personally for falling short of all expectations here at our hotel. I wish... 更多 

密歇根Dearborn Heights
28条点评
2015-4-11的点评
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I stayed here for 4 nights and I truly enjoyed my stay. The hotel was in a great location and I felt safe here. The hotel was clean and it did not feel like a hotel, it felt like a home. It was updated and very modern looking.The staff was superb. The bed was comfortable and it was nice to... 更多 

Stephen N,Quality Inn Hoffman Estates - Schaumburg 的 General Manager,回复了这篇点评

Dear Value Guest, Thank you for the wonderful comments in regards to your last stay. We very much appreciate and... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 含早餐
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 有健身房的健身中心
客房类型
  • 无烟房
  • 无障碍客房
  • 套房
  • 家庭房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 会议室
  • 提供早餐
  • 接驳车服务
  • 机场接送
  • 提供上网服务的商务中心
  • 洗衣服务

Quality Inn Hoffman Estates - Schaumburg的其它相关信息

地址: 2075 Barrington Road,, Hoffman Estates, IL 60169 (原名Comfort Inn Hoffman Estates)
地区: 美国 > 伊利诺伊州 > 霍夫曼庄园
价格区间: ¥599 (基于标准间的平均价格)
酒店星级:2.5星级 — Quality Inn Hoffman Estates - Schaumburg 2.5*
房间数: 96
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