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Sheraton Suites Chicago Elk Grove

在14家Elk Grove Village酒店排名第4
3.5星级
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121 Northwest Point Boulevard, Elk Grove Village, IL 60007
Sheraton Suites Chicago Elk Grove
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Elk Grove Village排名第4酒店 (共14家)
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287条来自我们社区的点评

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点评员
3条点评 3条点评
4分 2周前点评
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Stayed here while in town for a graduation. It is close to the O'Hare airport and easy to find. Check in staff were adequate. They did not recognize loyalty program status, which is not too important but just an observation. The bar was a nice place to sit and have a drink in the evening after returning to the hotel.... 更多 

点评家
11条点评 11条点评
5分 4周前点评 通过移动装置
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Hotel is in a great location. Easy drive from airport and into Chicago. The bed was super comfortable! We upgraded to the 7th floor (club level). Breakfast was fantastic! The room was large and comfortable. I would recommend anyone to stay here. Great front desk service.

Francisco M,Sheraton Suites Chicago Elk Grove 的 Manager,回复了这篇点评

Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. It was... 更多 

点评家
19条点评 19条点评
4分 4周前点评
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Pleasant stay you need to make arrangements to get to hotel as they do not offer shuttle service. I did enjoy the hospitality and treatment I received once I arrived at hotel. I included pictures of my room I stayed in 742

Francisco M,Sheraton Suites Chicago Elk Grove 的 Manager,回复了这篇点评

Thank you so much for the review! We really do work hard to try to make our guests happy and... 更多 

俄亥俄Lakewood
点评家
13条点评 13条点评
4分 2015-5-20的点评
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Was pleasantly surprised when walking in. The lobby area was very nice with the computers, desk, indoor pool, etc... seemed a lot nicer than the reviews. The room was nice as well. Bed was comfortable and clean. The sofa sleeper was also comfortable as well. Would have liked actual curtains on the french doors to make it seem more like... 更多 

点评家
18条点评 18条点评
2分 2015-5-2的点评 通过移动装置
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Upon check in I was given a handicap room, which I don't complain about but I don't prefer it. I slept great the first night but the AC never cooled off the the room, upon leaving for the day I alerted the front desk and they called engineering. I returned about 10pm to find my room uncleaned, and my breakfast... 更多 

资深点评家
40条点评 40条点评
3分 2015-4-26的点评
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Ya, the rooms are suites but they're still pretty small. Everything was really just average. The food is just decent. No real big complaints. Just wasn't too impressed with anything. Staff was a little impersonal and slow. For the most part I'd look to stay someplace else.

意大利罗马
资深点评员
7条点评 7条点评
4分 2015-4-20的点评
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Excellent rooms, free WiFi, good parking space. Breakfast can be improved. Close to the airport and one of the biggest shopping malls in Illinois. Rooms include living room area with TV, refrigerator and computer desk. Water and coffee free at the lobby.

Jeff W,Sheraton Suites Chicago Elk Grove 的 General Manager,回复了这篇点评

Your concise review captures many of the finer points of our hotel. Our all suite design features two room suites... 更多 

5分 2015-4-17的点评
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Maria and Sue were extremely helpful with making sure the Grand Ballroom was in great shape and that the food and beverages were always ready on time. the services was excellent. And they were a joy to work with. Thank you!

Jeff W,Sheraton Suites Chicago Elk Grove 的 General Manager,回复了这篇点评

We appreciate you taking the time to recognize two of our outstanding associates. They do a great job taking care... 更多 

伊利诺伊州尚贝恩
资深点评家
44条点评 44条点评
1分 2015-4-13的点评
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I spent 3000 Starpoints on a night at this hotel in order to relax and have room service breakfast. I was expecting to be put on the SPG club level, but I was not because they were full. Well, while staying at a Sheraton in Edison, NJ they were full too, but allowed us free upgraded access to the club... 更多 

Jeff W,Sheraton Suites Chicago Elk Grove 的 General Manager,回复了这篇点评

Please accept my sincerest apologies for the inconveniences you endured during your visit with us. As you can see from... 更多 

点评家
14条点评 14条点评
3分 2015-4-13的点评
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I regularly travel to the Chicago area for business / pleasure, multiple times a year. I ended up booking this hotel because my usual hotel was booked due to a convention. The hotel is very conveniently located near the Elk Grove Village industrial area, but secluded enough to have a lake and forest preserve view from most rooms. The Pros... 更多 

Jeff W,Sheraton Suites Chicago Elk Grove 的 General Manager,回复了这篇点评

Your review of our property is very accurate. We are delighted you had the opportunity to experience what our hotel... 更多 

TripAdvisor会员
4分 2015-3-26的点评
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We made a last minute decision on a Saturday to spend the night in the area and found this property on the SPG site for only 3000 pts. So any complaints or gripes are minor considering how much more you get from SPG than other programs. The hotel was near the business offices for some big companies so I guess... 更多 

Jeff W,Sheraton Suites Chicago Elk Grove 的 General Manager,回复了这篇点评

Thank you for being a SPG member and for taking the time to post a review of our hotel. You... 更多 

点评家
12条点评 12条点评
4分 2015-3-24的点评 通过移动装置
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We had a king bedroom suite. I really liked how it was arranged with the two t.v.'s and the doors that could be closed. It was very clean and I liked the white decor. It would have been a five star if it included breakfast.

Jeff W,Sheraton Suites Chicago Elk Grove 的 General Manager,回复了这篇点评

Thank you for staying at our all suite hotel. As you mentioned the furnishings are designed to give you a... 更多 

1分 3周前点评
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Francisco M,Sheraton Suites Chicago Elk Grove 的 Manager,回复了这篇点评

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伊利诺伊州Chatham
1分 2015-5-23的点评
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俄亥俄克里夫兰
顶尖点评家
58条点评 58条点评
4分 2015-3-15的点评
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Jeff W,Sheraton Suites Chicago Elk Grove 的 General Manager,回复了这篇点评

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