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Extended Stay America - Chicago - Downers Grove

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53条来自 TripAdvisor 社区的点评

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伊利诺伊州霍夫曼庄园
2条点评
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The majority of the staff are wonderful n very helpful they make sure as a guest I have what I need and are very good with any assistance I request. Evelyn and Gaby have shown nothing but outstanding customer service to me and my baby during our stay

伊利诺伊州道纳斯格罗夫
1条点评
2017-2-15的点评
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The price seems high but when you think about everything you get its really not! This is by far the best place i have stayed! I feel at home and I know if i go to the front the staff is awesome! Evelyn especially has been so helpful from getting towels to pots n pans. She greeted me with a... 更多 

Manager_11525,Extended Stay America - Chicago - Downers Grove 的 Manager,回复了这篇点评

Your feedback is important. Thank you for sharing. It is good to know you received a suitable accommodations and customer... 更多 

3条点评
2016-12-28的点评
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thesis the most caring hotel i ever been in, Mike the general Manager is the most caring person for a general manager i had an issue with my reservation through a third party. and Mike was Very Understanding through tears and embarrassment he fixed my problem, this hotel is very family oriented and made my family feel just as welcomed... 更多 

Manager_11525,Extended Stay America - Chicago - Downers Grove 的 Manager,回复了这篇点评

The team and I appreciate your remarks. We are pleased to read the high-level of customer service you received, especially... 更多 

1条点评
2016-12-7的点评 通过移动设备发表
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The upon entering the room I noticed a few loose pennies sitting out and a few almonds laying on the floor. A person can hear all of the noise from the surrounding rooms. I could hear my neighbors walk, talk, cough and clearly listen to their TV. People yelled in the hallways a few times not as a fight but... 更多 

旅行者正在热评这些道纳斯格罗夫的酒店

伊利诺伊州Streamwood
1条点评
2016-12-3的点评
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We stayed for around 2 months, I wince every time I pass this dump. Initially a employee, Michael (sounds/looks like the Cleveland character on TV) was nice enough to provide a "service dog" status to my dog, around the beginning of month 2 (when they aren't supposed to charge the extra fee for dog after the 1st month) he changed... 更多 

威斯康星密尔沃基
1条点评
2016-11-29的点评
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there were gnats and flies all throughout the room, the room was not cleaned out., the carpet had stains, there were stains inside and outside the refrigerator, stains on both sides of the bathroom door, stains in the bathtub and bathroom sink, pee and feces stains on the toilet, the toilet handle had to be jiggled in order to flush... 更多 

加利福尼亚西好莱坞
105条点评
2016-11-11的点评
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First-I have stayed at many ES properties in different parts of the US and have an idea of what quality ES is capable of providing. Specifically here the pictures on the walls were covered with dust; there wasn’t even a box of Kleenex / tissues in the room; insufficient number of hangers; mold by the tub and elsewhere; room had... 更多 

俄亥俄托莱多
17条点评
2016-9-9的点评
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Bathroom and kitchen had not been cleaned when we checked in. There were feces on the bathroom bowl, stains on the microwave oven, moldy corn dogs in the fridge and an empty box under kitchen sink. When we complained to the receptionist, she answered that all hotel rooms had been inspected by the manager and they should be OK. Not... 更多 

纽约州水牛城
2条点评
2016-9-4的点评
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The room smelled terribly of smoke, the smoke detector was wrapped in a plastic bag, I had to constantly go down to the desk for more towels, toilet paper, Kleenex and coffee was taken away at 10 am! After complaining about all of the above they insulted me with a $5 reduction per night. When I said it was unacceptable,... 更多 

11条点评
2016-9-1的点评
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This place puts the "Downer" in Downer's Grove. Where do I start: 1) The bathroom was disgusting--*particularly* the bottom of the tub. It was absolutely filthy, with caked on dirt and even what looked like blood. It's as if they just didn't bother to clean the part of the room that needs to be the most clean. 2) The AC... 更多 

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设施

特色
  • 免费停车
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
客房类型
  • 小厨房
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务

Extended Stay America - Chicago - Downers Grove的其它相关信息

地址: 3150 Finley Rd, Downers Grove, IL 60515-1154
地区: 美国 > 伊利诺伊州 > 杜佩奇县 > 道纳斯格罗夫
价格区间: ¥558 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Chicago - Downers Grove 2.5*
房间数: 154
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