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Holiday Inn Express Chicago Downers Grove

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在7家道纳斯格罗夫酒店排名第4
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149条来自 TripAdvisor 社区的点评

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伊利诺伊州拉格兰奇
83条点评
6天前点评
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I think Monica could use a refresher course in hospitality. No smile when she came to the desk. I got my keys, went up to my room only to find my keys didn't work. I come back down, look for Monica. She doesn't even get up from the back room desk. I tell her my keys don't work, and she... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thanks so much for sharing your recent experience at the Holiday Inn Express Chicago - Downers Grove. We are glad... 更多 

150条点评
3周前点评
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Large lobby and sitting area in the lobby. But, the entire hotel needs updating and made brighter as most HIX brands are. Clean rooms. TV location is strange; Its on the same wall as the sofa; so, can't directly face it.

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for choosing our hotel for your recent trip to the Windy City. We're happy to know your overall... 更多 

28条点评
2016-9-25的点评
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Check in OK, Room was clean. Very limited TV channels, bathroom clean but the drain covers were broke off in both the tub and sink. The beds are WAAAAYYYY too soft, can't dig your elbow in to turn yourself over. Had a women's soccer team from Eastern Michigan move in around us, that wouldn't settle down when they 1st arrived,... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 General Manager,回复了这篇点评

I was disheartened to read your review. Please accept my sincere apology for the problems you encountered. You deserved a... 更多 

印第安那印第安纳波利斯
48条点评
2016-9-19的点评 通过移动设备发表
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I stayed at this hotel on September 17. My business partner and I were joking about how old and dirty this property looked. The staff is nice and breakfast good. The room and hallways and doors are dirty and in poor condition. We were joking about the room so I decided to see what TripAdvisor had to say about it.... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 General Manager,回复了这篇点评

Thank you for being our guest and for taking the time to leave your feedback. I am truly sorry for... 更多 

华盛顿Buckley
8条点评
2016-9-16的点评 通过移动设备发表
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We arrived late in the evening which is not always the best but with notice the hotel was prepared for us which was great. I had just hoped the gentleman at the desk could spare a minute from his phone call at midnight to check us into our rooms. The first night was ok expected for the worn out bed.... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 General Manager,回复了这篇点评

Thank you for being our guest and for taking the time to provide feedback. Please accept our apologies for not... 更多 

64条点评
2016-8-20的点评 通过移动设备发表
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The price was right and we've stayed in HIE before. Tried the 2 room suite. Very spacious, but dark. The lights over the "bar" area were out. Staff responded quickly to replace bulbs but that didn't work. They were going to see about a breaker switch but never reported back the issue. The pullout couch mattress was stained and had... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for what... 更多 

佛罗里达杰克逊维尔
3条点评
2016-8-16的点评
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I am rating this hotel a 5 just because the people that work here are the best. We stayed here at the end of March 2016. My son had an interview @ Midwestern University for post Grad School. The hotel itself needs renovation, its outdated but the employees made our stay so worth while because we were welcomed with a... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay... 更多 

佛罗里达劳德代尔堡
16条点评
2016-8-10的点评 通过移动设备发表
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We stayed here for two nights, two families with kids. Location is very convenient, close to restaurants and mall, breakfast is pretty good. I think one side is renovated and other is not, we were in the older side for first night, AC was very old and bathroom door didn't lock, we requested to change, which they did, second room... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Dear Valued Guest, Thank you for the four star rating! Although we are a tad bit older, our team does... 更多 

2条点评
2016-8-1的点评
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We stayed here two nights to be close to our son's baseball tournament. Our suite was just across from the elevator and ice machine, but you would never know. We didn't hear any noise! The walls must be very thick b/c it was very quiet in our room. The hotel is in a great location: close (driving) to 2 shopping... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Dear Valued Guest, Thank you for the great review. Our hotel is committed to providing our guests with the highest... 更多 

26条点评
2016-7-31的点评
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i was on this hotel couple of years ago and I'm really amuse of this place big time change. this hotel now is very clean they have a very good breakfast clean dinning room and the server was great ( Dianne ) very polite and entertaining . housekeeping was great too, we call in FD we need extra blanket not... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Dear Valued Guest, I am thrilled to hear that our hotel met all of your needs. Our staff is indeed... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 免费早餐
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
  • 吸烟房
  • 无障碍客房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 免费早餐
  • 会议室
  • 干洗服务
  • 洗衣服务
  • 门房服务
  • 精通多国语言服务员
  • 自助式洗衣服务

Holiday Inn Express Chicago Downers Grove的其它相关信息

地址: 3031 Finley Rd, Downers Grove, IL 60515-1117
地区: 美国 > 伊利诺伊州 > 杜佩奇县 > 道纳斯格罗夫
价格区间: ¥703 (基于标准间的平均价格)
酒店星级:2.5星级 — Holiday Inn Express Chicago Downers Grove 2.5*
房间数: 121
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