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Holiday Inn Express Chicago Downers Grove

在7家Downers Grove酒店排名第3
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Holiday Inn Express Chicago Downers Grove
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135条来自 TripAdvisor 社区的点评

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德克萨斯州利格城
253条点评
3分 3周前点评
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Although this property has a convenient location just off I-355, it looks & feels "tired" compared to the current Holiday Inn Express standard elsewhere. It could use a major spruce up! The chain's signature cinnamon rolls were missing all 3 mornings of our stay and management's explanation was "fuzzy" as to the cause. We stayed the next 3 nights in... 更多 

佛罗里达那不勒斯
56条点评
4分 4周前点评 通过移动设备发表
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When we travel to the Chicago area ( our former home) we look for a place to stay thatis centrally located and convenient, aswellas clean quiet and comfortable. We found that the Holiday Inn Express in Downers Grove met all these requirements and more. Their staff was friendly and helpful, especially their night manager Jodie. It is an older property,... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you so much for reviewing our hotel! We are indeed located near many great food options, expressways, and shopping... 更多 

佛罗里达那不勒斯
22条点评
4分 4周前点评
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A good place to stay. The evening manager, Jodie, was so welcoming. Our luggage was held hostage at Ohare, due to a ground shutdown at American. Upon hearing this, she offered us toothbrushes, paste, and an assortment of necessities, we took the toothbrushes. She recognized us the next evening (and every evening) and asked if we'd gotten things sorted out,... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for your positive review. We are so lucky to have such great people on our team. I am... 更多 

45条点评
5分 4周前点评
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I was greeted by a Front desk clerk as soon as I walked through the door. She was very friendly and helpful. Made sure I knew about the amenities the hotel provided and also the breakfast time. I had a Jacuzzi suite and found my room to be very clean. A/C worked well and wasn't too loud. Shower was walk... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.... 更多 

1条点评
5分 4周前点评 通过移动设备发表
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My fiance and I stayed at this location a few months ago when in town to visit his parents and were thrilled by the excellent service provided by Kat at the front desk. This trip was just as exceptional! Jodi, at the desk, is a gem! So sweet and the perfect representative of customer service! I can't say enough good... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great... 更多 

93条点评
4分 2016-6-4的点评
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Paul Cantrelle, General Manager of the hotel, recognized us as Gold Elite IHG Rewards Club members and checked us in - - he was very friendly and outgoing. He upgraded us to a two-room suite. Our suite consisted of a living room with large desk and wheeled office chair, wet bar with sink, microwave, small refrigerator and Keurig coffee maker.... 更多 

Brittni S,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for the positive review and for your loyalty to IHG.  I am pleased to hear you enjoyed your... 更多 

田纳西默弗里斯伯勒
3条点评
3分 2016-5-25的点评
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I booked a room for two nights for $119, but upon checking out discovered the 2nd night was $159. I strongly suggest checking at check in on the room rate if it's more than one night. The rooms have no microwaves or refrigerators, and we always travel with items that need refrigeration. Otherwise, the room was okay.

IHGService,Holiday Inn Express Chicago Downers Grove 的 Guest Relations Manager,回复了这篇点评

Dear TwoToGoFromBoro, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see... 更多 

伊利诺伊州Salem
1条点评
4分 2016-5-23的点评
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Can't say enough about Kat at the front desk.. went above and beyond to make sure that everything we had planned for our family reunion/93rd birthday celebration went off smoothly.. obviously more than a just a job for her.. she was amazing.... stayed late to make sure we had everything we needed.. Would highly recommend this hotel to anyone seeking... 更多 

爱荷华Muscatine
1条点评
5分 2016-4-23的点评
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The rooms were clean and the staff was great, but at Holiday Inn Express they always are. Jodi and Kat working at the front desk were amazing. They gave us an awesome restaurant recommendation and their customer service skills were amazing. Next time I come to the Chicago area, I will definitely consider this hotel.

Melissa H,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you so much for taking time out to review our hotel. I will pass on your comments to Jodi... 更多 

38条点评
4分 2016-4-19的点评
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I have been very happy with this location the two times I've stayed here. The rooms are clean, staff at all levels are very nice and helpful, it is conveniently located near many restaurants and shopping, and the beds are comfortable. I only had a couple of small things I noticed that could be improved, two related to maintenance and... 更多 

Melissa H,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for your comments. I have passed on your suggestions and we will do our best to rectify these... 更多 

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设施

特色
  • 免费早餐
  • 免费停车
  • 免费高速WiFi
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
  • 吸烟房
  • 无障碍客房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费早餐
  • 会议室
  • 免费停车
  • 干洗服务
  • 提供上网服务的商务中心
  • 洗衣服务
  • 门房服务
  • 精通多国语言服务员
  • 自助式洗衣服务

Holiday Inn Express Chicago Downers Grove的其它相关信息

地址: 3031 Finley Road, Downers Grove, IL 60515
地区: 美国 > 伊利诺伊州 > 杜佩奇县 > Downers Grove
价格区间: ¥869 (基于标准间的平均价格)
酒店星级:2.5星级 — Holiday Inn Express Chicago Downers Grove 2.5*
房间数: 121
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