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Holiday Inn Express Chicago Downers Grove

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157条来自 TripAdvisor 社区的点评

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4条点评
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Becca you have outstanding customer service and an absolutely special staff. Every person we came in touch with at your hotel gave us exceptional customer service and we appreciate that. I really want Corporate to put more money into the appearance of your property I know your hotel needs updating to catch up with your 5 star customer service team.... 更多 

00gC,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

It was a pleasure to read your review about the great service you received from our staff and how they... 更多 

1条点评
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I've stayed at this Holiday Inn location a few times now. I've never had a bad experience. The rooms are always clean and the front desk always have toiletries that I forget to pack. The breakfast is very good too. They have turkey sausage patties. I rarely write reviews but their customer service is superb. Jodie is absolutely the best!... 更多 

00gC,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for returning to Holiday Inn Express Chicago - Downers Grove and sharing your experience online. It's great to... 更多 

卡罗莱纳州夏洛特
1条点评
4周前点评
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Im a Spire Elite member and stay at Holiday Inns across the country. What this Holiday Inn lacks in amenities it makes up for with customer service. Is it the most modern or fancy Holiday Inn Express? No. However, the staff here treats you like gold. Becca Klueg is absolutely fantastic and will help you if anything is not to... 更多 

00gC,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

It was a pleasure to read your review about the great service you received from Becca and team and how... 更多 

243条点评
2017-1-19的点评
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Property only three stories, nicely spread out. This means that the parking lot is huge. Connected to a Red Lobster and convenient to dining and shopping. Near major roads. Check in was below par. Could hardly get a word in edgewise as I was checking in at the same time as three, "regulars" who would not stop talking to the... 更多 

00gC,Holiday Inn Express Chicago Downers Grove 的 General Manager,回复了这篇点评

Thank you for staying at our hotel and for letting us know about your experience. We truly care about delivering... 更多 

印第安那卡梅尔
23条点评
2017-1-16的点评 通过移动设备发表
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This was an overall good hotel. The rooms were nice and they had a great complimentary breakfast. However, the hotel is a little dated. When we got to our room the shower wouldn't work and one of the tv sets wasn't working properly. What made our stay so much better was the extreme politeness of the employees. They quickly gave... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

It is a pleasure to read your review about the great service you received from our staff and how they... 更多 

1条点评
2016-12-29的点评 通过移动设备发表
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First and foremost we dealt with Monica on the phone and she helped us book a room. As soon as we got to the hotel we were greeted by Monica. She was so helpful and friendly. She made sure that none of my questions went unanswered. She was very knowledgeable and even recommended a few places around town and downtown... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for taking the time to share your wonderful comments! We are happy your stay at the Holiday Inn... 更多 

69条点评
2016-12-6的点评 通过移动设备发表
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Stayed here on business. Good location to restaurants and activities. Clean rooms and common places. Recognizes IHG members. Free wifi and morning breakfast. Able to connect with major roads. Will stay here again.

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for your great remarks of the Holiday Inn Express Chicago - Downers Grove! We are thrilled our location... 更多 

1条点评
2016-12-2的点评 通过移动设备发表
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We called late to find a reservation at this hotel. Monica, the front desk clerk, answered the phone and said she does have a room for 3 adults. I asked if the beds were queen beds and she said yes. Then we arrived and they only either had two double beds or a king bed with a pullout. So we... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 General Manager,回复了这篇点评

Thank you for being our guest and for taking time to review your stay. We sincerely apologize that your room... 更多 

伊利诺伊州拉格兰奇
90条点评
2016-11-29的点评
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I think Monica could use a refresher course in hospitality. No smile when she came to the desk. I got my keys, went up to my room only to find my keys didn't work. I come back down, look for Monica. She doesn't even get up from the back room desk. I tell her my keys don't work, and she... 更多 

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thanks so much for sharing your recent experience at the Holiday Inn Express Chicago - Downers Grove. We are glad... 更多 

163条点评
2016-11-11的点评
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Large lobby and sitting area in the lobby. But, the entire hotel needs updating and made brighter as most HIX brands are. Clean rooms. TV location is strange; Its on the same wall as the sofa; so, can't directly face it.

ManagerX1,Holiday Inn Express Chicago Downers Grove 的 Manager,回复了这篇点评

Thank you for choosing our hotel for your recent trip to the Windy City. We're happy to know your overall... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 含早餐
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 有健身房的健身中心
客房类型
  • 套房
  • 无障碍客房
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 含早餐
  • 会议室
  • 干洗服务
  • 洗衣服务
  • 门房服务
  • 精通多国语言服务员
  • 自助式洗衣服务

Holiday Inn Express Chicago Downers Grove的其它相关信息

地址: 3031 Finley Rd, Downers Grove, IL 60515-1117
地区: 美国 > 伊利诺伊州 > 杜佩奇县 > 道纳斯格罗夫
价格区间: ¥735 (基于标准间的平均价格)
酒店星级:2.5星级 — Holiday Inn Express Chicago Downers Grove 2.5*
房间数: 121
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