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The Renaissance World Golf Village Resort

圣奥斯汀学院排名第32的78酒店
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500 S Legacy Trail, Saint Augustine, FL 32092
The Renaissance World Golf Village Resort
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圣奥斯汀学院排名第32酒店 (共78家)
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    4分
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    4分
  • 舒适度
    4分
  • 服务
    4分
  • 性价比
    4分
  • 清洁
    4.5分
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5分 5天前点评
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The Renaissance World Golf Village Resort is one of my favorite places to stay. Their customer service is professional, the accommodations were roomy and comfortable. The food was great (even at the late hour we ordered). Check in/out was a breeze. The gym had everything we needed. We will surely stay there again, and recommend others to do the same.... 更多 

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1分 1周前点评 通过移动装置
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I had reservations to check in on Friday, 5/15 for a convention that I was attending. The room had been prepaid prior to attending with a company credit card. I checked in at 2:30 p.m. Only to be told that I didn't have a room because the reservation was for yesterday. When I showed them proof of their mistake, the... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

I apologize for the challenges regarding your reservation. I can understand your frustration being under the impression that all things... 更多 

资深点评员
7条点评 7条点评
2分 1周前点评
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The following are not complaints, just observations that I personally found annoying. I booked two with a colleague to play golf at the two courses nearby. The courses were OK but the hotel was a disappointment. Upon check in I was supposed to get vouchers for the golf ( which at the time I did not know and would be... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Please accept my apologies that we did not provide a better stay. I'm sorry there was a lack of communication... 更多 

顶尖点评家
69条点评 69条点评
5分 1周前点评
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We recently stayed here for two nights while going to Ponte Vedra to watch the Player's Championship at the TPC Sawgrass. We were pleasantly surprised that this hotel had extra friendly staff to assist you which makes a big plus in first impressions walking in to the hotel. The room was extra special with great touches.....robe, plenty of outlets for... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Thank you for choosing our resort over other options during the events of TPC, I am so happy to hear... 更多 

佛罗里达珊瑚角
资深点评员
7条点评 7条点评
3分 1周前点评
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Stayed here during Player's Championship golf tournament. Front desk staff was helpful, but otherwise the staff needs training. Housekeeping was quite poor, had to call down for basic items. Restaurant food was good but the noise from the bar made it impossible to enjoy eating there. Requested upper floor away from elevators so of course I was given a room... 更多 

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点评家
13条点评 13条点评
2分 1周前点评
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As full disclosure i readily admit that as a Marriott Rewards Platinum Premier member I may expect better service and facilities than the average traveler. However I also feel that because I do stay in so many hotels I can objectively tell the good from the bad. The good: Comfortable room with a super soft bed. Could be bad if... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Thank you for staying with us and for your loyalty to the Marriott brand of hotels. I appreciate the information... 更多 

顶尖点评家
261条点评 261条点评
4分 1周前点评
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Booked a 2 night break including 2 rounds of golf at the local courses, slammer and squire, king and bear, both courses were good although the king and bear had the edge , in better condition and well maintained. NB if you go on a package check when you can play king and bear have restrictions which are not clear... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Thank you for staying with us again! We appreciate your review of the resort, dining, golf options and beyond. We... 更多 

佛罗里达Beverly Hills
顶尖点评家
62条点评 62条点评
5分 1周前点评
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From start to finish, our stay was awesome. Our check-in clerk Donna was outstanding!! The bed and amenities in our room were very comfortable and everything was clean. The hotel was immaculate. Should have eaten at their Villagio restaurant for dinner, opted for Caddyshack next door - that'a a whole other review, but next time it's Villagio! Breakfast buffet was... 更多 

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纽约州纽约市
点评家
17条点评 17条点评
2分 2周前点评
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Series of problems that seem to indicate poor management. First room I was given had just been checked out of by a guest. Meaning it was completely uncleaned, bed a mess, and even the keys of the prior guest on the desk. New room was cleaned. Next was room service. Just wanted a quick fish sandwich as I was working... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Thank you for staying with us and for taking the time to share the details of your experience and explain... 更多 

点评家
14条点评 14条点评
4分 2周前点评
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And at a great price. The two pics are from right outside our front door. Didn't try the restaurant but it was busy. They had a piano player and he was great. The beds were comfy and the room cozy. The pool, though crowded, was nice. It will not disappoint.

The Renaissance World Golf Village Resort的General Manager,负责此条点评

We thank you for taking the time to share your review and are happy to hear you enjoyed the entertainment... 更多 

点评家
13条点评 13条点评
3分 3周前点评
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I'll need to check on how this could possibly be a 4 diamond resort, maybe the facilities. I rate it as a 3 star and my wife puts it down as a 2.5 star. Room were just tired and the lobby was the same embassy suite atrium you see all over. Staff was not helpful. They were no rude, just... 更多 

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德克萨斯州达拉斯
资深点评家
44条点评 44条点评
5分 3周前点评
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I really only booked this property because i got a great room rate, and i am so glad. Beautiful location, friendly staff. This is a large hotel, and it was full due to a convention, but it never seemed crowded (except for the parking lot). I'm not even a golfer, but if you're going to St. Augustine, it's worth the... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Thank you for choosing our resort and for taking the time to tell others about your stay with us. Please... 更多 

佛罗里达Oviedo
资深点评员
10条点评 10条点评
5分 3周前点评
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My wife and I did a weekend getaway at the Renaissance - a Saturday and Sunday night. What a great property. Rooms excellent. Views excellent. Loved the pool and spa. Restaurants great - ate at the Villagio. And the staff was so attentive to our needs. I have been to this property for getaways and meetings, and it is always... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Wow, what a fantastic review and thank you for letting everyone know about your "first class experience." Our team is... 更多 

弗吉尼亚亚历山德里亚
资深点评家
44条点评 44条点评
3分 3周前点评
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My stay started off with a home run thanks to my receptionist. Rhonda, was super sweet and extremely efficient, even with my complicated needs. My room was very clean, however the shower tiles needed a good bleaching or new calking job and the balcony door was inoperable. I stayed in the two headroom suite and I highly recommend it, the... 更多 

The Renaissance World Golf Village Resort的General Manager,负责此条点评

Thank you for sharing your recommendation of our suites and we are glad to hear you enjoyed your stay. We... 更多 

南卡罗来纳希尔顿头岛
资深点评员
9条点评 9条点评
4分 3周前点评
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Although the hotel is a bit dated, we had a very pleasant stay...we were on the 8th floor looking over the parking lot, which wasn't bad. Restaurants were very nice and I would definitely go back. Very close to St. Augustine beaches and historic downtown.

The Renaissance World Golf Village Resort的General Manager,负责此条点评

We are glad to know you'll be coming back to spend some more time with us, thank you for sharing... 更多 

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