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Imperial Swan Lakeland

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在32家莱克兰酒店排名第19
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153条来自 TripAdvisor 社区的点评

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英国埃尔斯米尔港
37条点评
4分 2016-7-13的点评
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I have stayed here for the last 3 years when I visit Lakeland for a hobby event. I have seen improvements in the 3 years - the hotel is basic and functional, however, it is good value compared to others in the area.

Nick B,Imperial Swan Lakeland 的 Manager,回复了这篇点评

Graham K, Now that is the stuff we are proud to see! PROGRESS!! It all can't happen over night but... 更多 

佛罗里达杰克逊维尔
4条点评
2分 2016-7-12的点评
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Stains all over the mattress boxsprings. Rust around bathroom door frame and light fixtures. Hair on bathroom floor. Stains on carpet and curtains. Sign stated that the hotel was undergoing renovations, however, it appeared that only hallways were being renovated. Peeling wallpaper, carpet stains in hallways. The bottom of the pool was crumbling apart. Stains on pool chairs. This hotel,... 更多 

Nick B,Imperial Swan Lakeland 的 Manager,回复了这篇点评

njdjax, I am so sorry to see and hear about your experience. Sounds like you may have been on the... 更多 

旅行者正在热评这些莱克兰的酒店

1条点评
5分 2016-6-13的点评
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I am pretty new to this but I thought why not promote when I receive great service? That is what me and my family got here this past weekend. I was in town for a huge family reunion and honestly I was a little nervous since reading some of the reviews. I was very happy. We had 3 rooms booked... 更多 

Nick B,Imperial Swan Lakeland 的 Manager,回复了这篇点评

Syrus G, Thank you so much for bringing your family here to stay with us! We are glad you had... 更多 

佛罗里达群村
30条点评
2分 2016-6-6的点评
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Our room was on the fifth floor, right over the live band that played off to the lobby. You were able to hear the beat of the music without a problem. Our beds had 2 different white cotton spreads, mine of which needed laundering. The blankets on on queen size beds had to be some 20-30 years old (like OD... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

CAROL523, First off, thank you for taking a few moments to review your stay, we appreciate every review regardless. They... 更多 

24条点评
1分 2016-6-3的点评
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While the staff was friendly and efficient, the hotel is dated and doesn't feel very clean or necessarily safe. I actually went to KMart down the street and bought sheets to use instead of the ones that were in the room. We got back to the hotel around 10 after KMart and dinner and the bar patio area, which is... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

2boysmomFlorida, I would like to take the time to thank you for taking the time to review your recent stay... 更多 

佛罗里达奥兰多
100条点评
3分 2016-5-24的点评 通过移动设备发表
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The hospitality was noteworthy; From the front desk, the housekeeping staff and the banquet manager. Even the general manager took the time to meet with us. I was the person in charge for an event we held at this location. They have plenty of meeting space. I recommend if you're going to have an event that you do a careful... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Amy G, I would like to thank you for taking time to review your event and stay, two birds with... 更多 

纽约州Cold Spring
5条点评
3分 2016-4-22的点评
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Older hotel. Needs work. Staff was good. Breakfast needs to be upgraded. Able to walk to some good restaurants. Bedroom was adequate for sleeping and fairly clean but they need to be upgraded. Liked the hot tub area.

Nick B,Imperial Swan Lakeland 的 Manager,回复了这篇点评

Daniel R D, I would like to personally thank you for taking the time to review your stay. As I... 更多 

佛罗里达新士麦那海滩
4条点评
4分 2016-3-27的点评 通过移动设备发表
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We traveled to Lakeland for our nephew's wedding and stayed overnight at this hotel. While it is an older hotel, the room was clean & comfortable and the location was great! We were within walking distance of several good restaurants. The staff was friendly & helpful. The hotel did have a continental breakfast but it was not the best.

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Gtown1976, Thank you ever so kindly for the review! We are glad you enjoyed your time here and hope the... 更多 

267条点评
3分 2016-3-19的点评
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My Friend and I were taking a spur of the moment trip to Lakeland for the Florida Jets event. We called from the road and were able to book a pair of rooms from Nick at a very reasonable rate for two nights. Check in went smoothly and it was apparent that this hotel was a survivor. The hotel showed... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

A J L, I would like to reach out to personally thank you for submitting such a detailed review of... 更多 

3条点评
2分 2016-2-10的点评
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Room was not very clean; carpet was dirty and we found an old pair of shoes at the foot of the bed. In addition: phone didn't work; torn blankets; moldy tub; toilet flapper leaked so it refilled every few minutes all night long. Two of five days there, we received no maid service until we repeatedly complained to the front... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Hello Steve, I remember dealing with almost all of the softball teams and am very sad to hear about this.... 更多 

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设施

特色
  • 游泳池
  • 酒吧/大堂
  • 免费高速WiFi
  • 免费停车
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 酒吧/大堂
  • 温水浴池
  • 有健身房的健身中心
客房类型
  • 套房
  • 吸烟房
客房内设施
  • 微波炉
  • 空调
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
  • 付费网络
服务
  • 会议室
  • 宴会厅
  • 免费停车
  • 机场接送
  • 提供上网服务的商务中心
  • 会议设施

Imperial Swan Lakeland的其它相关信息

地址: 4141 S Florida Ave, Lakeland, FL 33813-1626 (原名Sheraton Inn Lakeland)
地区: 美国 > 佛罗里达 > 佛罗里达州中部 > 莱克兰
价格区间: ¥835 (基于标准间的平均价格)
酒店星级:3星级 — Imperial Swan Lakeland 3*
房间数: 168
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