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The Ritz-Carlton Key Biscayne, Miami

比斯坎湾排名第1的3酒店
卓越奖
5.0星级
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455 Grand Bay Drive, Key Biscayne, FL 33149
The Ritz-Carlton Key Biscayne, Miami
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2015-05-08 2015-05-10
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比斯坎湾排名第1酒店 (共3家)
2014年卓越奖
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  • 位置
    4.5分
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    4.5分
  • 舒适度
    4分
  • 服务
    4.5分
  • 性价比
    3.5分
  • 清洁
    4.5分
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The Ritz-Carlton Key Biscayne, Miami新近的点评
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卡罗莱纳州Mooresville
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12条点评 12条点评
5分 2周前点评
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Our family recently stayed here for Spring Break. The first night we were in a room that was close to an elevator and we could hear it running during the night which was quite disturbing. We mentioned it the next day and we were moved to a different room immediately upon request. Very impressive service! During our stay we encountered... 更多 

5分 2周前点评
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The staff was very attentive, great service as always, very good food and beautiful views. The room was top notch (321) with one exception was that this "ocean view" room you could see the ocean if you got at a sharp angle looking out the window and a very small deck. Oh well, I'd rather be sipping cocktails with my... 更多 

4分 2周前点评
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This was an amazing experience starting with Jasmine who honored our request for an upgrade through Marriott Rewards. We were staying with our 23 year-old and were delighted when we were given a full oceanfront view suite. The room was spacious and the beds were exquisite. Moreover, the view was breathtaking. We also noted that the staff was consistently courteous... 更多 

资深点评家
33条点评 33条点评
3分 2周前点评
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Let me start by saying I've been at the hotel for only 4 hours. The building and grounds are lovely, dinner was delicious, the beach has gentle pleasing waves... and I'm sure I'll enjoy the next few days at the resort. But my room is the most disappointing I've ever seen at a luxury resort. The "partial ocean view" room... 更多 

新泽西Long Beach Township
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22条点评 22条点评
5分 3周前点评
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Returned to the Ritz Key Biscayne for the third year in a row. The property is GREAT. The Employees are GREAT. Was it perfect...no. A few things were problems; Desk chair in room had a sprung/worn out cushion. The French Fry cutter at Dune (pool area restaurant) was not working last Friday (April10th) so no fries and their specialty burgers... 更多 

3分 3周前点评
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Let me start by saying that the staff was wonderful - polite and omnipresent. And the setting is beautiful. The foregoing merits five stars. That said, here's my list of what was wrong with my just completed three night stay (I am sitting at the Miami airport as I write this, so I am obviously irked). 1) our room was... 更多 

The Ritz-Carlton Key Biscayne, Miami的Executive Office,负责此条点评

Dear NotPickyJustBlunt, Thank you for taking the time to post feedback of your recent visit on Trip Advisor. We are... 更多 

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5条点评 5条点评
2分 3周前点评 通过移动装置
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We were excited for our stay at the Ritz Carlton Key Biscayne but everything from the room to the service to the food was sub par. - ordered room service and the food wasn't fully cooked as requested. To their credit they didn't charge for this meal - the Mexican Restaurant on property has inconsistent service and very average food.... 更多 

The Ritz-Carlton Key Biscayne, Miami的Executive Office,负责此条点评

Dear RajashreeS, Thank you for taking the time to provide us with your feedback on Trip Advisor. We take all... 更多 

加利福尼亚纽波特海滩
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3条点评 3条点评
5分 3周前点评
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I have stayed in 15 of the Ritz Carlton's around the world and Key Biscayne is by far the best. We drove up and were warmly greeted by Carlos who took good care of us and offered us a glass of Champagne. Great start! The door man (so kind and warm, but who I didn't get his name) handed me... 更多 

The Ritz-Carlton Key Biscayne, Miami的Executive Office,负责此条点评

Dear Ken V, Thank you for the great feedback on Trip Advisor! It makes us proud to read your comments... 更多 

英国伦敦
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10条点评 10条点评
5分 3周前点评
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Situated in the quiet and family friendly part of Miami. Hotel room was clean and to high standards. Staff was friendly and helpful. Spa facilities was just beautiful. Beach has calmer waves, quiet and peaceful. Good to relax and sip down cocktails while enjoy the sun set

俄亥俄克里夫兰
5分 3周前点评
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Our stay at Ritz Carlton Key Biscayne was absolutely amazing. I write this review from our Suite overlooking the ocean and impeccably manicured grounds of this pristine resort. I must admit, I'm a fan of Fontainebleau and was strongly considering booking our trip there after I read several mixed reviews of this Ritz property. Boy was I wrong to even... 更多 

资深点评家
24条点评 24条点评
5分 3周前点评
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We stay at the Ritz often and our last visit was a reminder of why. We showed up and discovered on a very busy (Miami Open) weekend that we had mistakenly booked at the Ritz in Coconut Grove (not on the beach- very different property!) The front desk staff was understanding and extremely accommodating. They invited us to enjoy the... 更多 

顶尖点评家
54条点评 54条点评
4分 3周前点评
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This is a beautiful resort that is well kept. It is quiet and centered around a family experience with the Ritz Kids area. The grounds were impeccably maintained with lush landscaping and pretty fountains. We spent most of our time at the adult pool and it was quiet, clean, and lovely. The service was great from the pool guys to... 更多 

资深点评员
8条点评 8条点评
5分 4周前点评 通过移动装置
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We have been guests at this hotel for more than 10 years and it delivers always. Everything from Mary In the reception area to Heriberto in the Mexican restaurant and not least Gino and Josh in the poolbar - everything about this hotel is wonderful !

资深点评家
35条点评 35条点评
5分 4周前点评
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the beach bar is wonderful. We went late at night for a snack and drinks. Gino makes the best Mojito I have ever had! He is an excellent bar tender. The food was delicious and the setting amazing. Recommend the mahi mahi salad was fresh and delicious. the nachos, salsa, cheese, guacamole dish is excellent.

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5条点评 5条点评
5分 4周前点评
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Felt much farther away than 20 minutes from the Miami airport. Very attentive service. Great Bars with special shoutout to Geno by the pool and all at the tequila bar. A bit on the high priced side for drinks/ food but they make it celebratory enough to be worth it. Beach had seaweed and jellyfish but don't think that's typical... 更多 

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