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Lady Luck Casino Black Hawk

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在5家Black Hawk酒店排名第3
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168条来自 TripAdvisor 社区的点评

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8条点评
5天前点评 通过移动设备发表
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Our hotel room was actually fine for an economically priced room; clean, roomy and convenient to where we were gambling. Unfortunately, our first impression was amazingly bad customer service at the front desk. We walked in to the lobby and the female clerk who was busy chatting with someone but saw us come in made no effort to acknowledge us... 更多 

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Melissa, thank you for giving our property a visit! We are thrilled to hear that you had a comfortable... 更多 

11条点评
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The lady luck is our second favorite Casino, the staff is great and polite, the food is great and they also have places were you can serve your self beverages, the Security personality is great and they will help you with anything.

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Sandra, thank you for visiting our property! We appreciate you taking the time to let us know about your... 更多 

科罗拉多
165条点评
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our room was clean, somewhat dated and tired, but served our purpose. bathroom was nicely remodeled, rest of room not so much. i was not pleased that housekeeping gave us a lotion that had been used and almost empty. had a small fridge and safe in the room. nice complex with two casinos and plenty of dining options. sometimes the... 更多 

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Again! Thank you for the positive feedback! Although some of our rooms are newer than others we still demand... 更多 

62条点评
2016-11-19的点评 通过移动设备发表
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Some friends and I stayed here while we were on a mini vacation. Our rooms were, for the most part fine. The carpet in our rooms was very dirty. It looked as though they had several stains and they needed to be cleaned. The rooms were also very noisy. Our view was nice.

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Christine! Although some of our rooms are not as new as others, we still demand cleanliness and attentiveness to... 更多 

4条点评
2016-11-5的点评
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My first time here and my first time in a casino/hotel for about 10 years. The room was extremely reasonable, it was very clean and simple. I wasn't there for the room, I was there for the casino only negative I had about the room was the coffee maker,difficultygetting coffee early in morning on casino floor. coffee maker in room... 更多 

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Pamela, wow!! We are honored that after ten years we are the casino you choose to visit. It sounds... 更多 

科罗拉多丹佛
40条点评
2016-10-31的点评
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So, although I had read some not very favorable reviews, I like to form my own opinions on where I visit. First off, I've been to this casino a few times and I like it, it's not too big or too small and it has some good games. I decided to stay at the hotel this time, usually stay at... 更多 

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Sam, thank you for being a returning visitor! Our number one priority is making sure out guests have a... 更多 

科罗拉多
8条点评
2016-10-27的点评
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Room was well maintained and met all of our expectations. Hotel offered easy access to adjoining casinos, friendly staff, easy check in, great food and an overall great experience in a gambling town. Not much in the way of family friendly unless the family is all over 21. Have stayed in better and much worse in the same town. Will... 更多 

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Thank you so much for visiting! It sounds like you had a great experience here at Lady Luck. We love... 更多 

19条点评
2016-10-22的点评 通过移动设备发表
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The room was very clean, had all the amenities I require and was close to the casino I wanted to visit. Other than that the room was plain, the decor was oldish, but nice. All my expectations were met. I saved $50 through Hotels.com, but the casino did have a way to comp the room with a "stay and play... 更多 

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Jeff, thank you so much for the great review. We appreciate when people take their time to let us... 更多 

6条点评
2016-10-19的点评 通过移动设备发表
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There was not one big thing wrong but lots of small things that made it not a good experience!! The room was dirty, the furniture was stained, front desk was not helpful or friendly, water was not hot at all, bed was hard, and ac didnt work!!

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Guest Relations Manager,回复了这篇点评

Hi Nicole, we appreciate you visiting. However, we always want our guests to have the most comfortable experience possible while... 更多 

17条点评
2016-10-18的点评
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We stayed here two nights and found it to be a nice hotel....the buffet was good and we ate free for playing 30minutes in the Casino....the bed was comfy, the shower pressure nice....but it alternated between hot and cold water for some reason....within walking distance of other casinos and a short drive to quaint mining town Central City...also a lot... 更多 

IsleCustomerSupport,Lady Luck Casino Black Hawk 的 Manager,回复了这篇点评

Hi Mary, wow! It sounds like you had a fantastic experience which is exactly what we love to hear. We... 更多 

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  • 餐厅
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Lady Luck Casino Black Hawk的其它相关信息

地址: 340 Main Street, Black Hawk, CO 80422 (原名Isle Hotel - Lady Luck Tower)
地区: 美国 > 科罗拉多 > Black Hawk
价格区间: ¥884 (基于标准间的平均价格)
酒店星级:3星级 — Lady Luck Casino Black Hawk 3*
房间数: 164
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