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Isle Casino Hotel Black Hawk

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在5家Black Hawk酒店排名第4
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210条来自 TripAdvisor 社区的点评

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科罗拉多博尔德
3条点评
2周前点评
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Rooms and casino look old, buffet had a waiting list to just get in line to wait another 45 minutes to buffet. Most of the food was gone, low or ice cold, the floor was filthy, had to pick through stack of plates to find a clean one. Save your trip and stay at ameristar.

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Hi Randy, while some of our rooms are not as new as others, we always demand cleanliness as well as... 更多 

科罗拉多科罗拉多斯普林斯
1条点评
3周前点评
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The room was free and i'm sure glad it was.I stayed in a room that had no hot water and the elevator I took was broken because it didn't read my room key and the hotel staff ended up putting a sign on it and made it out of order.The people at the desk weren't very friendly at all when... 更多 

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Thank you for visiting our property! The experience you described does not sound like it was up to our usual... 更多 

科罗拉多科林斯堡
3条点评
4周前点评
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Lunch buffet was fabulous. However, the new Farmers buffet cost entirely too much. The crab legs were watery and there was no one to show or tell you anything. Eventually we did get drinks but that was caused by physically stopping a worker and having to ask. Don't pay 35 dollars for a poorly ran buffet. Wait til they figure... 更多 

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Guest Relations Manager,回复了这篇点评

Thanks for dining with us and taking the time to provide us with feedback from your visit. We would like... 更多 

1条点评
2017-2-20的点评 通过移动设备发表
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Stayed in a newly renovated room on the fifth floor. Very nice! Would stay there again. We were pleasantly surprised! Last time we were there was over 10 years ago and it was in great need of renovation.

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Hi Tammy, thank you for letting us know about your experience with us. It sounds like you were able to... 更多 

25条点评
2017-2-15的点评
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we came to the isle for valenstines day to get away and have some fun, we spent our cash and needed to do an echeck, I gotta say ive never encountered a more rude and unfriendly cashier as I did this day, my wife is hard of hearing I'm a disabled vet with als and other things, not only did... 更多 

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Hi, we care about all of our guests and want to ensure everyone is given a warm welcome during their... 更多 

12条点评
2017-2-11的点评 通过移动设备发表
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My husband and I planned a night away at the Blackhawk, Co, Isle casino. We have heard of their promotion of offering a free hotel room if you play poker for at least 6 hours. We had called, inquiring and asking details. The person that answered confirmed they do comp the hotel room if you play for 6 hours. Nobody... 更多 

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Hi Anna, thank you for visiting! We appreciate you taking the time to let us know about your experience and... 更多 

3条点评
2017-2-7的点评
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The hotel and rooms were clean and comfortable. My only issue was the room was to hot for me so I opened my window. We were on the back side of the hotel, and even with the window open everything was quiet.

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Hi Erika, thank you for visiting our property! We are thrilled to hear you had a comfortable stay during your... 更多 

阿拉斯加卡克托维克
207条点评
2017-1-26的点评
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Stayed in this hotel and enjoyed the stay. The car parking and check in was efficient. The rooms were spacious and clean. I liked the fact that one must have a room key to get to the room floors. It's nice to have restaurants on the premise.

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Thank you for allowing us to host you at our property! We are thrilled to hear you enjoyed your stay... 更多 

科罗拉多
175条点评
2016-12-28的点评 通过移动设备发表
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I enjoy this casino, it has new slots and old favorites. staff is very helpful and friendly. the new buffet was okay, I guess I was expecting more fresh and tasteful selections, instead i saw people filling ip their crab buckets to overflowing with crab legs. they were tasty! desserts were good, rest of the selections were mediocre. our server... 更多 

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Thank you for allowing us to host you at our property! Our goal is to create the best gaming and... 更多 

1条点评
2016-12-26的点评
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this was my worst experience ever in a hotel. Anyone in the room can see in the bathrooms and the hotel management was rude!!!! DO NOT STAY HERE. We tried to switch rooms and were told all rooms were the same. The management seemed nonchalant. The rooms smell, the beds are hard, and the lobby stinks. By far our worst... 更多 

IsleCustomerSupport,Isle Casino Hotel Black Hawk 的 Manager,回复了这篇点评

Hi Dawn, thank you for visiting our property and giving us your feedback. It does not sound like your experience... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 餐厅
  • 酒吧/大堂
关于此酒店
  • 残障通道
酒店餐饮
Farmer's Pick Buffet
Farmer's Pick Buffet
菜系: 亚洲料理, 美式烹饪, 意餐, 墨西哥菜
活动设施
  • 餐厅
  • 酒吧/大堂
客房类型
  • 无烟房
  • 套房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
  • 公用Wifi
服务
  • 免费停车
  • 会议室
  • 精通多国语言服务员
  • 宴会厅
  • 会议设施
  • 提供早餐

Isle Casino Hotel Black Hawk的其它相关信息

地址: 401 Main Street, Black Hawk, CO 80422
地区: 美国 > 科罗拉多 > Black Hawk
价格区间: ¥1,346 (基于标准间的平均价格)
酒店星级:3星级 — Isle Casino Hotel Black Hawk 3*
房间数: 402
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