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Wyndham Santa Monica At The Pier

圣莫尼卡排名第25的34酒店
3.5星级
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酒店优惠信息
120 Colorado Avenue, Santa Monica, CA 90401
Wyndham Santa Monica At The Pier
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2015-05-08 2015-05-10
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圣莫尼卡排名第25酒店 (共34家)
最新点评
3分 2015-2-13的点评
127Sunny2014
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360条来自我们社区的点评

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  • 位置
    4.5分
  • 睡眠质量
    4分
  • 舒适度
    3.5分
  • 服务
    3.5分
  • 性价比
    3分
  • 清洁
    4分
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3分 2015-2-13的点评

圣莫尼卡海滩码头酒店是一家理想的酒店——地理位置、服务和保洁,都满足你对一家短住酒店的要求,不过我们来的时候,酒店正在装修,所以这算是一个缺点。这一次,我们只是从酒店走进走出,没有在酒店的其他设施休息享受。如果你想要欣赏城市风光的话,你要选一个高层的房间,否则你就只能看到麦当劳。不过窗户不是很干净,所以没有什么真正的景色!

与 Wyndham Hotel and Resorts 合作收集的点评

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Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Dear 127Sunny2014, Thank you for sharing your experience with us from your most recent stay. I'm so happy you enjoyed... 更多 

3分 2015-2-8的点评

房间据广告上说可以看海景。但实际上我们能看的只有一栋正在建造的粉色建筑物,如果你弯弯腰什么的可以看到部分的海,但是也称不上是海景。这里没有餐厅,也没有大厅。这里只有工程建造让墙壁摇摇晃晃。我真的很喜欢这里的出租单车。有一些服务员很棒而且也很敬业,但是有时候他们又聚集在一起聊天,什么也没做。我认为酒店在宣传海景的时候应当多一些真实,我们事先知道这里在建造也会很感激的。

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Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Dear tryptix, Thank you for sharing your experiance with us as we truly value your insight. I am very dissapointed... 更多 

顶尖点评家
171条点评 171条点评
4分 2015-2-1的点评

酒店的位置太完美了——可走去圣莫尼卡码头以及著名的第3步行街,一个很棒的户外商场,各种各样的商店、餐厅。房间很漂亮,很干净,看起来像是最近翻新过。我这里出现了个小问题,前台和经理处理得很好,确保一切都正常。若有机会,我一定会再来住的。Wifi有时候很慢,却是免费的!

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Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Dear Cooking_Hawaiian, Thank you for sharing your experience with us as I'm thrilled we were part of your Santa Monica... 更多 

3分 2015-1-31的点评

能从房间看到一部分海真是太好了!酒店承诺过给我送台冰箱来储存我的婴儿食品可到最后也没送过来。我只能临时用冰桶为婴儿食品保鲜。如果不能兑现,那么当我提出要冰箱的要求时就不要许下承诺。

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Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Dear MaxObserver, Thank you for sharing your feedback with me as I am very disappointed we were unable to uphold... 更多 

TripAdvisor会员
4分 2015-1-31的点评

地点很好,员工友好,乐于助人。房间很干净。所有地方都是走路就能到。我一定还会再来的。

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Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Dear Guest, Thank you for taking the time and sharing your feedback with us as we value your feedback. I... 更多 

科罗拉多丹佛
点评员
4条点评 4条点评
5分 2015-1-21的点评

房间很舒适,在这个地段,定价已经很合适。不知道其他点评者对3星酒店的期待是什么样的?对距离高速公路这么近的酒店来说,房间也算很安静了。距离码头、海滩和商店都非常近。Liz为我们办理了入住,还为我们把房间升到了套房!我自行花费5美元在远处停了车,但停车员Jerson和Isaac很友好而且方向感很好。

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Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Dear Vanessa M, On behalf of the entire Wyndham Santa Monica team I would like to thank you for your... 更多 

3分 2015-1-14的点评

酒店的位置很好,但是我们也有一些问题。有一些员工很粗鲁,而且在来之前也没有告诉我们说酒店没有连锁餐厅。因为我的父亲走路有问题,所以这是一个很大的困扰。一个电梯坏了,没有钥匙都无法进电梯。而且没有会议室。我们下次不会再来的。祝你们生活愉快。

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Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Dear tothemoon44, On behalf of our team I would like to apologize to you for a very unfortunate experience. I... 更多 

3分 5天前点评
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No view from room as windows so dirty. After having travelled 2700 miles across USA and stayed in many hotels was disappointed no fridge provided and although a minor matter toiletries not replaced after first night. Pool although looked nice was at end of garage and very noisy with traffic. Room was comfortable and bathroom was small though adequate. Staff... 更多 

乔治亚亚特兰大
4分 1周前点评
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All of the staff were very friendly and accommodating. The only thing we had problems with is the room key. Almost every day we had to get rekeyed because it stopped working in the elevator or the room lock. Since there were two keys, we had to always get them both done at the same time.

与 Wyndham Hotel and Resorts 合作收集的点评

Wyndham Santa Monica At The Pier的Director of Rooms,负责此条点评

Thank you for taking the time and sharing your experience with us. We truly appreciate you recognizing our staff and... 更多 

马萨诸塞波士顿
点评员
3条点评 3条点评
4分 2周前点评
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I don't know what the negative reviews are about with the renovations. The hotel is doing it's best to upgrade it's hotel... this process isn't able to be done overnight and honestly, I thought they did a great job with what they had to work with. From what I hear, the renovations were completed shortly after my stay, so hopefully... 更多 

Wyndham Santa Monica At The Pier的General Manager,负责此条点评

Thank you so much for sharing such detailed remarks about our Hotel and the local area. We are thrilled you... 更多 

点评员
4条点评 4条点评
5分 2周前点评
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We booked this room last minute for our last night of our holiday because we got a great deal and we knew it was a perfect location. We stayed Saturday night but our flight wasn't until midnight on Sunday. We got complimentary late checkout and they held our bags all afternoon while we killed time and explored. It's a minute... 更多 

Wyndham Santa Monica At The Pier的General Manager,负责此条点评

Thank you for taking the time to share your comments. It sounds like you were able to make the most... 更多 

点评家
13条点评 13条点评
5分 2周前点评
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The staff were courteous and efficient. My room was large, clean and most of all quiet. Best thing was that the desk staff did my check in online and booked my ride to the airport, all within 5 minutes! The hotel is located opposite Santa Monica Pier, so easy walking distance to restaurants and shopping. Highly recommend.

Wyndham Santa Monica At The Pier的General Manager,负责此条点评

Thank you for sharing your experience and for mentioning the efficient service you received from our staff. We appreciate your... 更多 

TripAdvisor会员
1分 3周前点评 通过移动装置
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We haven't seen our room yet. Arrived at 3.30 to be told our family of six would NOT have adjoining rooms as they couldn't guarantee it. When I asked for a refund they found adjoining rooms. Unfortunately those rooms were not made up yet. So after an hour we came back to go up to our rooms only to be... 更多 

Wyndham Santa Monica At The Pier的General Manager,负责此条点评

Thank you for sharing your candid comments. Please accept our apologies for the delay in assigning your requested room configuration.... 更多 

佛罗里达Titusville
5分 3周前点评 通过移动装置
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The location can't be beat! The hotel renovations were finished. Restaurant is open. Rooms were nicely decorated. They have a nice pool and fitness area and a business center. If you sign up for a wyndham reward member you get free bike rentals which they have on the premises. That saved us over $100 a day! McDonald's is right across... 更多 

Wyndham Santa Monica At The Pier的General Manager,负责此条点评

Thank you for sharing your feedback and for your detailed recommendations on things to do and see in our area.... 更多 

5分 3周前点评
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Matt from the front desk was super nice and the hotel is very clean with friendly staff! Would definitely stay here again! Was able to get early check in and late check out which accommodated our flight situation. Hotel was centrally located to shops and great restaurants in walking distance.

Wyndham Santa Monica At The Pier的General Manager,负责此条点评

Thank you for your review and for highlighting the great service you received from Matt. We appreciate your business and... 更多 

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