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Extended Stay America - Oakland - Emeryville

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在49家奥克兰酒店排名第28
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136条来自 TripAdvisor 社区的点评

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德克萨斯州奥斯丁
13条点评
3分 4周前点评
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It was Very Clean and Quite, but more like Southwest Airline of hotels. If you wanted daily cleaning, this is not the place but they tell you up front. Speaking of Upfront, besides bath soap bars, you'll journey to Front Desk for EVERYTHING...towels, coffee machine, mugs, dishes....everything that you find waiting for you in a typical place. Front desk staff... 更多 

3条点评
3分 2016-7-16的点评 通过移动设备发表
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We had numerous problems with housekeeping services missing scheduled days for cleaning (50% of the time) ... but staff was apologetic and accommodating. On the subject of housekeeping, of the four various persons that did the cleaning, only one spoke English (the others were Arabic, Spanish, Chinese). There were "software" issues with key cards not working and needing to be... 更多 

Manager_11525,Extended Stay America - Oakland - Emeryville 的 Manager,回复了这篇点评

Thank you for taking the time to post a review of your stay. I am sorry to hear about the... 更多 

印度金奈(马德拉斯)
3条点评
5分 2016-6-15的点评
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Extended Stay America - Oakland - Emeryville - I have been with this hotel 3 times in last 1.5 years.. I would prefer this hotel on my next visit as well & recommend to my friends & other colleague. It has very good rates especially corporate discount which they have offers as well. First, they would ask for your preference... 更多 

Manager_11525,Extended Stay America - Oakland - Emeryville 的 Manager,回复了这篇点评

I really appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed... 更多 

菲律宾塔吉格
45条点评
1分 2016-5-27的点评 通过移动设备发表
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Stayed at this hotel since it was close to UC Berkeley. This hotel truly exemplifies the saying "you get what you pay for". First, they have us a smoking room when we booked for a non smoking room. The receptionist aid that the type of room we wanted was not available in the non smoking floors (even though we got... 更多 

Manager_11525,Extended Stay America - Oakland - Emeryville 的 Manager,回复了这篇点评

Thank you for taking the time to write a review of our hotel. I apologize that you were placed in... 更多 

66条点评
2分 2016-5-24的点评 通过移动设备发表
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Sometimes, as business travelers, we have to choose a hotel based on our company budget. In Oakland I am always challenged to find an acceptable hotel under 150. (I'm usually at Hamptons, HIE etc) I've stayed at Extended Stay America's before and have been under whelmed. This ESA is similar to the 2 other ESA's I have stayed at. Hence... 更多 

Manager_11525,Extended Stay America - Oakland - Emeryville 的 General Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your comments... 更多 

加利福尼亚山景城
8条点评
1分 2016-5-24的点评 通过移动设备发表
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I never been treated with more disrespect than during my 3 night stay at this particular God forsaken Extended Stay. The guests here are always last and not first. Please don't need to utilize a bathroom while waiting in line to check in. Good luck with that. If your reservation clearly states a non-smoking suite that's what you expect on... 更多 

Manager_11525,Extended Stay America - Oakland - Emeryville 的 Owner,回复了这篇点评

Your review for our hotel was recently brought to my attention. The situation you described regarding your stay is unacceptable.... 更多 

1条点评
5分 2016-5-20的点评 通过移动设备发表
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great place to stay nice rooms close to everything close to freeway and movies there is a lot to do I enjoy my stay at Extended stay I enjoy the water and the view they have a full size counter top stove the beds are great clean I hope you pick extended stay when you travel

Manager_11525,Extended Stay America - Oakland - Emeryville 的 General Manager,回复了这篇点评

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I’m... 更多 

乔治亚玛丽埃塔
23条点评
2分 2016-4-10的点评
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The staff seemed overworked and hardly had time to pay attention to me while checking in. It took them a couple minutes to actually assign me a room because they were having to check to see if there were any clean rooms to begin with. (To their credit, they were at least pleasant.) Luckily, my room was clean was I... 更多 

Manager_11525,Extended Stay America - Oakland - Emeryville 的 General Manager,回复了这篇点评

Thank you for posting a review of our property. We appreciate you letting us know about your experience at check-in... 更多 

加利福尼亚里弗赛德
9条点评
1分 2016-4-5的点评
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The hallway smells really awful, crumbs all over the carpet hallway. The room smells worst. When I told one on the lady my mom got sick from the smells, she dismissed my concern. Deodorizer..no use. Bad costumer service. Furniture laminate falling out. Location is bad. Free breakfast is a joke. Charging security deposit, are you serious!

Manager_11525,Extended Stay America - Oakland - Emeryville 的 General Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed... 更多 

犹他州奥勒姆
249条点评
3分 2016-4-3的点评
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I hadn't been to this location before so I thought I'd give it a try. Check in didn't go so well as the young lady told me she had to take a copy of my drivers license. I explained to her that I don't do that for anyone and if she had to have it then she should cancel my... 更多 

Manager_11525,Extended Stay America - Oakland - Emeryville 的 General Manager,回复了这篇点评

Thank you for providing us details about your stay. Please accept our apologies for your experience at check-in. In response... 更多 

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设施

特色
  • 免费停车
  • 免费高速WiFi
  • 免费早餐
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
客房类型
  • 小厨房
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 免费早餐
  • 自助式洗衣服务

Extended Stay America - Oakland - Emeryville的其它相关信息

地址: 3650 Mandela Pkwy, Oakland, CA 94608-3565
地区: 美国 > 加利福尼亚 > 奥克兰
价格区间: ¥1,210 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Oakland - Emeryville 2.5*
房间数: 149
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