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Extended Stay America - Phoenix - Airport - E. Oak St.

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在177家凤凰城酒店排名第148
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97条来自 TripAdvisor 社区的点评

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新罕布什尔州Rindge
12条点评
1分 2016-5-22的点评 通过移动设备发表
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I was visiting for 4 days. This place was old and it smelled inside. Not sure what the odor was but I did not feel comfortable using the kitchen. I wished I had brought my own linens for the bed. Also the tub drained very slow so I was standing in a bunch of water while I showered.

00esa,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad -... 更多 

新泽西布卢姆菲尔德
28条点评
1分 2016-5-22的点评
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If you are looking for a hotel close to the airport, do not be fooled by the proximity of this motel. You will want to book a plane out of Phoenix the same day. This place is a dump. It seems this motel was rehabilitated but the project failed. One part of the room smelled liked urine the other half... 更多 

00esa,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

Feedback such as yours identifies some areas where we need to make improvements. We sincerely apologize we did not meet... 更多 

旅行者正在热评这些凤凰城的酒店

亚利桑那斯科茨代尔
1条点评
1分 2016-5-17的点评 通过移动设备发表
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Disgusting, dirty, filthy property in need of repairs and maintenance; environmental, health, safety hazards. Slip and fall in bathroom resulting in injuries. Unresponsive management and corporate office. Booked as non-smoking room, smoking evident in room; entire property. Highly unsatisfactory injurious worst experience; actionable. Reported to health department for state of AZ statue violations. Do not recommend unless you are a... 更多 

00esa,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

We take the safety and security of all of our guests very seriously and have policies and procedures in place... 更多 

7条点评
2分 2016-4-11的点评
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We stayed here for one night awaiting our early flight out of Phoenix the next morning. It was clean, but very tired. Beds were fine. Decent rates and it served our purpose. They had small kitchenettes and I didn't realize until I was ready to retire that there was not a coffee pot in the room. I could have went... 更多 

Manager_11525,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that... 更多 

2条点评
1分 2016-3-29的点评
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We arrived very late and wanted bottled water. the front desk was not able to provide or even sell us any- it was locked up. As we walked through the halls, there was a strong smoke odor. And we were very disappointed in the room- it was so shabby! At least the room did not have a smoky smell. The... 更多 

亚利桑那Show Low
9条点评
1分 2016-3-16的点评
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1) Desk person rude and unable to give a clear description of the room location. 2) Mattress was so soft I felt like I was sleeping on the floor. 3) AC unit was loud. You sweated with it off; had a disturbed sleep with it on. 4) Over $100 and that was with a discount. Not worth it. Price would... 更多 

Manager_11525,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for... 更多 

阿肯色州费耶特维尔
332条点评
1分 2016-3-9的点评
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We stayed at an Extended Stay in Phoenix before, but I booked the wrong location this time. There is no full kitchen as advertised. We asked for a coffee pot and some dishes from the front desk. The coffee pot was filthy and covered in a sticky film. We also received 2 dirty plates, 2 forks and one spoon. No... 更多 

Manager_11525,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere... 更多 

马萨诸塞Lancaster
14条点评
1分 2016-3-3的点评
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My wife and I went to visit our niece and family for a week. Since I have vestibular imbalance we booked a handicapped room. When we arrived we were told by the day manager that there was no handicapped room available, but there would be one available the following day. The next day we were told by the manager that... 更多 

Manager_11525,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay was... 更多 

48条点评
1分 2016-2-19的点评
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This seemed like such a great bargain place to stay. Supposedly, it had a fully furnished kitchen, nice light breakfast and coffee, etc. Well, there was nothing in the kitchen. The desk clerk Robert scrounged up a coffee maker for us. Supposedly there would be coffee, fruit, and muffins in the morning. There was coffee, except one morning, sometimes there... 更多 

Manager_11525,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere... 更多 

新墨西哥阿尔伯克基
58条点评
1分 2016-2-17的点评
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This is the worst hotel I have ever stayed in. To say the service is bad does not really describe the lack of care. And I mean they don't care. There is no iron, no hair dryer, no wake up call and no clock. If they tell you they will do something later, that is something you can forget about... 更多 

Manager_11525,Extended Stay America - Phoenix - Airport - E. Oak St. 的 General Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your... 更多 

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设施

特色
  • 游泳池
  • 免费停车
  • 免费高速WiFi
  • 有健身房的健身中心
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 自助式洗衣服务
  • 免费停车
  • 干洗服务
  • 会议室
  • 提供上网服务的商务中心

Extended Stay America - Phoenix - Airport - E. Oak St.的其它相关信息

地址: 4357 E Oak St, Phoenix, AZ 85008-2300 (原名Wellesley Inn)
地区: 美国 > 亚利桑那 > 亚利桑那中心 > 凤凰城
价格区间: ¥499 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Phoenix - Airport - E. Oak St. 2.5*
房间数: 138
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