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亚利桑那巴尔的摩酒店 Arizona Biltmore, A Waldorf Astoria Resort

凤凰城排名第29的174酒店
卓越奖
4.5星级
酒店优惠信息
酒店网站
2400 East Missouri Avenue, Phoenix, AZ 85016
亚利桑那巴尔的摩酒店
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凤凰城排名第29酒店 (共174家)
2014年卓越奖
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277条来自我们社区的点评

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评级
  • 位置
    4.5分
  • 睡眠质量
    4.5分
  • 舒适度
    4.5分
  • 服务
    4.5分
  • 性价比
    3.5分
  • 清洁
    4.5分
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英国Guildford
点评员
4条点评 4条点评
4分 4天前点评
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Afternoon tea at The Biltmore is an absolute delight. Being looked after by Kevin is something special, he makes you feel as though ŷou are the most important guest in the hotel. Service was wonderful, tea delightful and the food more than anyone could ask for. I would highly recommend you have afternoon tea at The Biltmore.

新泽西Mahwah
资深点评家
26条点评 26条点评
2分 6天前点评
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Sadly the service does not match the surroundings of the hotel. At every point of service personnel are generally uninformed. For example, I asked when was breakfast served until and was told that they served breakfast all day. When I went to the restaurant I found out that they only serve breakfast until 11:00 a.m. Then I asked for a... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear WiseTravelsUSA, We are truly disappointed that we were not able to provide you with the quality of service you... 更多 

科罗拉多丹佛
资深点评家
23条点评 23条点评
4分 6天前点评
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We were here for a conference, which just happened to coincide with Spring Break for our kids. We booked a separate room for them and made it a family getaway. First of all, our rooms must have been upgraded, because they were both enormous and had a lovely patio with tables and chairs. We enjoyed room service breakfast and wine... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear Cathy K, Thank you so much for taking the time to share your valuable feedback. I am so pleased... 更多 

顶尖点评家
206条点评 206条点评
2分 1周前点评
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As I checked into the hotel I realized that the signage was terrible! The old signs and entrance with barriers set up were clues to the old dilapidated hotel. Staff is VERY friendly and helpful...lawn is beautiful!!! Cocktail party was fabulous....food was very good! My $359 (conference rate) room with $27 Valet parking and an outrageous Resort Fee was suppose... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear aledo99, Thank you for taking the time to write a review about your recent stay at our hotel. We... 更多 

佛罗里达萨拉索塔
点评家
15条点评 15条点评
4分 1周前点评
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My husband and I stayed here from 4/3-4/7. We used to live in the Biltmore neighborhood, and over the years, we had friends who stayed there, we stayed there, and my daughter was married there, hence trying different rooms at the hotel. It has the most beautiful grounds to walk on and is very green, which offers a nice contrast... 更多 

5分 1周前点评
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I thoroughly enjoyed my stay. The Hotel was sparkling clean and the staff very friendly. The conference facilities were first class and the meals provided at the conference were outstanding. I highly recommend this property.

与 Waldorf Astoria 合作收集的点评

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear James J, Thank you so much for taking the time to share your experience at the Arizona Biltmore. I... 更多 

顶尖点评家
80条点评 80条点评
5分 1周前点评
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We stayed here for 10 days and had an amazing time. Beautiful historic hotel with extensive grounds and great pools. The main pool has a water slide and swim up bar. The smaller pool, reserved for Ocatilla room guests, was tranquil and beautiful (apart from the mosquitoes!). We stayed in the Ocatilla wing which had its own guest lounge with... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear Babylon1970, Thank you so much for taking the time to share your thoughtful feedback with our team. I am... 更多 

堪萨斯托贝卡
资深点评家
26条点评 26条点评
1分 1周前点评
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Right after my husband left the room,a staff person entered our room. She was surprised to see me... She said she was checking to see if the room was okay, but I did not find her checking other rooms. Then, I found the dead bolt does not engage on our room. Then we found the swing bolt opns after two... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear ichabod66604, Thank you so much for taking the time to share your valuable feedback. We want you to know... 更多 

资深点评家
42条点评 42条点评
5分 1周前点评
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My aunt and i enjoyed a long weekend. Grounds and room were wonderful...breakfast was so lovely and the staff was outstanding...perfect, elegant option....not sure how they do it, but their were events/weekends going on all the time, and it never felt overcrowded or disturbing to other guests..perfect place to spend a few days relaxing....

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear SammyHam, I am so pleased to hear about your restful, long weekend at the Arizona Biltmore! Thank you so... 更多 

阿根廷布宜诺斯艾利斯
3分 1周前点评
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The hotel is beautiful. Grate options for entertainments and leisure but the hotel management was very poor. People enter in the room without knock. In the group we had two robbery issues and we didn't had response on time to solve them.

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear FedericoCasta, Thank you for your sincere feedback of your recent stay here at the Arizona Biltmore. We take the... 更多 

资深点评员
10条点评 10条点评
5分 1周前点评
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My husband has a business meeting every April at the Biltmore. For the last two we have travelled as a couple, but we decided to bring the kids (6 &8) along for this trip. As always the grounds, service, rooms and staff were wonderful. Exactly what you would expect from a Waldorf property. The boys enjoyed the main pool (there... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear MrsProst, It is wonderful to hear about your family trip to the Biltmore! I am so pleased that you... 更多 

伊利诺伊州Countryside
顶尖点评家
97条点评 97条点评
4分 1周前点评
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You are privileged to be a guest of this fabulous property. About 250 of us stayed there for an annual meeting and at least the 40 in my group were very impressed by the fabulous rooms, appointed grounds and the staff. If the company was not picking up the tab, I would not have chosen it, but now that I... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear Errol D, I am delighted to hear that you enjoyed your first trip to the Arizona Biltmore! Your feedback... 更多 

纽约州Hartsdale
顶尖点评家
56条点评 56条点评
5分 1周前点评
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My wife, our two Yorkies and I were in Phoenix on business last week. But why not enjoy a business trip. So, we stayed at the Arizona Biltmore Hotel and Resort. We absolutely love this grand, special, unique hotel … like no other place we've ever stayed before. Our "cottage" accommodation was sublime. Everything we could have hoped for or... 更多 

资深点评家
24条点评 24条点评
4分 1周前点评
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The Arizona Biltmore was a great place for a recent business-related meeting. There were more than 400 of us attending, so it was good that everyone could be on-property. Almost all of our meals were outside, enjoying the great Arizona Spring weather. My room in the Paradise Wing overlooked the big pool area. It was noisy some, but not that... 更多 

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear SGFTiger, I am so pleased to hear that you enjoyed your recent business trip at our resort. We appreciate... 更多 

亚利桑那凤凰城
点评员
3条点评 3条点评
4分 2周前点评
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Great pool, staff, food. I did expect more "action". Music or a DJ would have made the day perfect! We would have stayed longer with a little more incentive. Kudos to Lyndsey - she rocks. Service, courtesy, big smile. AWESOME!

亚利桑那巴尔的摩酒店的General Manager,负责此条点评

Dear Judith S, Thank you so much for taking the time to share your experience at Paradise Pool. We appreciate... 更多 

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