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Embassy Suites Hotel Phoenix Biltmore

凤凰城排名第60的175酒店
卓越奖
3.5星级
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酒店网站
2630 East Camelback, Phoenix, AZ 85016
Embassy Suites Hotel Phoenix Biltmore
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凤凰城排名第60酒店 (共175家)
卓越奖
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584条来自我们社区的点评

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  • 位置
    4.5分
  • 睡眠质量
    4分
  • 舒适度
    4分
  • 服务
    4分
  • 性价比
    4分
  • 清洁
    4分
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5分 2周前点评
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This was out first visit to Arizona. We couldn't have picked a better hotel. Great employees that are friendly and helpful. The hotel is clean inside and out. Pool is clean and great lawn chairs to sit in the sun on. Great restaurant and free breakfast is amazing. Other restaurants in walking distance. I used the workout room that is... 更多 

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5分 3周前点评
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Staff was attentive & helpful! Food at breakfast & reception was very fresh! Room was very clean & quiet! We stay at Embassy Suites in several states & this one ranks up at the top. Would definitely recommend this Embassy in Phoenix.

与 Embassy Suites Hotels 合作收集的点评

5分 3周前点评
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This is a very nice hotel. The location is excellent. The perks of the evening reception and made to order breakfast which are included in the room rate make it worth the stay. The common space is well done and comfortable, and staff is pleasant. Recommend this hotel.

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2分 4周前点评
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1. Room was not cleaned every day and when they did all they did was make the beds. 2. I woke up to trucks beeping every day at 5am and nothing was done about this 3. I specifically asked for a taxi and 20 min. later when the executive car arrived they said that is a cab (it is against... 更多 

与 Embassy Suites Hotels 合作收集的点评

Embassy Suites Hotel Phoenix Biltmore的General Manager,负责此条点评

Dear Dana G, Thank you for your feedback on our hotel please accept my apologies for the issues that you... 更多 

4分 4周前点评
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Embassy suites never fails to impress me and my family with their good service, complimentary breakfast and all. I would stay at any Embassy Suites hotel over and over again. You have a group of wonderful and courteous staff,espeically Leslie the lady concierge. Just had a little issue with Omaha steakhouse manager, Brad. He had an attitude but his staff... 更多 

与 Embassy Suites Hotels 合作收集的点评

Embassy Suites Hotel Phoenix Biltmore的General Manager,负责此条点评

Dear Maria Angela V, Thank you very much for the great review of our property. I am glad you enjoyed... 更多 

4分 4周前点评 通过移动装置
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Stayed for several days recently, all was good with room, dated/worn furnishings. Saw a coffee bar on my way to room that said "We proudly serve Starbucks Coffee", unfortunately it was never open in the morning, which is when most drink coffee. The coffee at the "free" breakfast was just that, free coffee. I would have very much preferred the... 更多 

Embassy Suites Hotel Phoenix Biltmore的General Manager,负责此条点评

Dear Mark B, Thank you so much for reviewing our hotel. I am glad that you enjoyed your stay. I... 更多 

4分 4周前点评
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I came to this hotel to participate in my graduation at Grand Canyon University. The location was good for getting to the university but Camelback is a very crowded throughfare. The price rate I received was excellent for this occasion. I was very disappointed that you had to purchase internet when most hotel have it free with the stay and... 更多 

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4分 5周前点评
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Went for a two-day conference requesting a shuttle for the 1.2 mile transfer both mornings at 7:30a. Was advised reservations not allowed. The second morning after waiting for 6 minutes the group was advised the shuttle was unavailable as it was reserved for a larger group. No sign was posted. Had to wait 6 more minutes for a $12 cab... 更多 

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5分 2015-4-22的点评
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This was my first visit to this hotel. The hotel is beautiful and the staff are extremely helpful. Great breakfast included with your stay. I would definitely recommend this place. Good for business stay and family too.

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2分 2015-4-22的点评
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Location near the Biltmore Mall is great if you want to shop or have a meal at any number of good restaurants just across the street. but the hotel itself is exceptionally dated and sort of depressing. Good breakfast included and the large size of the rooms are both pluses.

与 Embassy Suites Hotels 合作收集的点评

Embassy Suites Hotel Phoenix Biltmore的General Manager,负责此条点评

Dear Jennifer A, Thank you for reviewing our hotel. I am glad to hear that you enjoyed our fantastic location... 更多 

顶尖点评家
108条点评 108条点评
4分 2015-4-22的点评
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I had a room on the second floor overlooking the pool. My room had an oversized balcony with a round table and four chairs. It was not a private balcony by any stretch but you could sit outside and enjoy a view of the pool. The manager's reception left a lot to be desired. Sure they had drinks, but the... 更多 

伊利诺伊州Peoria
资深点评家
30条点评 30条点评
4分 2015-4-22的点评
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I have to admit, after reading some of the reviews, I was a little concerned how our stay would work out. But, we found the breakfast to be excellent, the evening reception to be fine, and our general stay was very good. It is true that the deferred maintenance needs attention. I didn't see any "peeling wallpaper" but the ceiling... 更多 

德克萨斯州阿林顿
顶尖点评家
416条点评 416条点评
4分 2015-4-16的点评
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Stayed here for a few nights on a business trip due to proximity to my local office. It is an Embassy - same Koi in the atrium streams, etc, etc. The suites are fine - two rooms as expected. The paint is literally peeling in places. Bed and bedding was fine. Made to order eggs for breakfast. Convenient to shopping... 更多 

3分 2015-4-16的点评
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The hotel itself is nice, but our experience was disappointing. The hotel staff wasn't very interested in us or what was going on around them. The room was average, and noisy. Our first room had a bathtub full of water, so they moved us next door. We had just put our stuff in that room when the fire alarm went... 更多 

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亚利桑那图森
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6条点评 6条点评
2分 2015-4-15的点评
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When I checked in I requested a room with a view i.e. Camelback Mountain or Squaw Peak, and the front desk clerk said the hotel doesn't have views to offer (I've stayed there before and it does have rooms with views). He suggested a 5th floor room above the front entrance. Hence a view of the mall next door. I... 更多 

Embassy Suites Hotel Phoenix Biltmore的General Manager,负责此条点评

Dear TDAZ13, Thank you for your review. I greatly appreciate your feedback and I sincerely apologize for the disappointment with... 更多 

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