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Mount Sierra Hotel & Spa

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Mount Sierra Hotel & Spa
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28条来自 TripAdvisor 社区的点评

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南非Hillcrest
6条点评
5分 2016-7-9的点评
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My husband and I travelled to Cape Town and were joined by an Australian daughter, her husband and one grand daughter along with another daughter, her friend and a child. We arrived at Mount Sierra after an early morning flight from Durban . The hotel kindly looked after our luggage whilst the accommodation was being made ready and when we... 更多 

First_Resorts,Mount Sierra Hotel & Spa 的 General Manager,回复了这篇点评

Dear Kathleen What a pleasure to receive such wonderful feedback! Thank you so very much for acknowledging our wonderful TEAM,... 更多 

南非豪登
6条点评
3分 2016-6-22的点评
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Great stay !! with very helpful friendly staff 24/7 this is our second time and must commend them on the good clean serviced accommodation. Well eguipped two bedroom units two bathrooms ,lounge with DSTV and well equipped kitchenette secure parking. The hotel is walking distance to all amenities supermarkets and restaurants. The hotel position is quick with easy access to... 更多 

First_Resorts,Mount Sierra Hotel & Spa 的 General Manager,回复了这篇点评

Dear Lorraine Thank you for your positive feedback & wonderful comments. I have passed them on to the staff who... 更多 

13条点评
4分 2016-3-29的点评 通过移动设备发表
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Comfortable, well equipped units with lounge area, kitchenette, and DSTV. Hotel is walking distance from supermarkets, restaurants and the vibrant CT night life. Had to intruct management to quiet some raucus late owls on two occasions but otherwise a real nice stay.

First_Resorts,Mount Sierra Hotel & Spa 的 General Manager,回复了这篇点评

Thank you for your great review. I am very pleased that your stay was enjoyable and can only apologise for... 更多 

南非约翰内斯堡
11条点评
4分 2015-12-7的点评
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We stayed here some years ago and at the time the accommodation was pleasant and the service good. Since then, the hotel has been renovated and updated and the accommodation is even better than it was. The staff were very friendly and helpful. The unit was very comfortable; perfectly located and good value for money.

First_Resorts,Mount Sierra Hotel & Spa 的 General Manager,回复了这篇点评

Thank you so much for your review We are thrilled that expectations were met and hopefully exceeded! Hope to welcome... 更多 

2条点评
4分 2015-12-3的点评 通过移动设备发表
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Booked a mid-week using our timeshare for a special stay in Cape Town for our first wedding anniversary. Before our arrival, emails were quickly and well handled with my many questions and requests for a high up room with a view. That we definitely got, and more! Arrival was met with snacks and drinks and the friendliest and most efficient... 更多 

First_Resorts,Mount Sierra Hotel & Spa 的 General Manager,回复了这篇点评

We are thrilled that you were more than satisfied with our hospitality and thank you for the comments regarding the... 更多 

1条点评
5分 2015-11-27的点评
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I had a great stay at Mount Sierra. The accommodation was tidy, staff were courteous and the views spectacular. It felt like home away from home and I will definitely stay there again when I book my next trip to Cape Town.

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南非约翰内斯堡
88条点评
5分 2015-11-14的点评
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Anything our unit may have lacked was made up for with the very best in service with special attention to our every need. The resort is managed by Jolene and her hands on support staff. From the porter to the front desk staff to the housekeeping staff to ladies working at the Spa, all gave us excellent friendly service. Every... 更多 

First_Resorts,Mount Sierra Hotel & Spa 的 General Manager,回复了这篇点评

Wow, thank you for such an awesome review !! Well this is all about perfecting TEAMWORK with some amazing staff... 更多 

英国里兹
236条点评
2分 2015-11-7的点评
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We made this booking due to their entry on the Booking,com site stating that the units were air conditioned. This was not the case and as we arrived on Cape Two 's hottest day in 3 years, we were not happy. Fortunately, the overall manager, Jolene Miller was present and managed to swap us to a cancellation at their sister... 更多 

HastingsHall,Mount Sierra Hotel & Spa 的 Manager,回复了这篇点评

Thank you so much for taking the time to review the Resort. I am happy that I could assist at... 更多 

南非德班
20条点评
4分 2015-7-31的点评
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I would go back to Mount Sierra. Our 4th floor single room unit was great. Especially the large bed with such soft linen. Bathroom could be better (shower curtain in the bath and very small) but it was functional. The hot water ran out for 2 baths which was a problem in winter. This venue is so ideally situated to... 更多 

First_Resorts,Mount Sierra Hotel & Spa 的 General Manager,回复了这篇点评

Wow! It is always a pleasure to receive pleasant compliments and I am thrilled that you enjoyed your stay with... 更多 

97条点评
4分 2015-4-13的点评
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Compliments to the staff for making our stay such a pleasant experience! This is right up there in terms of the best service levels compared to numerous time-share resorts that we have visited. Our room was comfortable, but the sofa couch is in desperate need of replacement. WiFi service is a bit erratic. Kloof Street, with many restaurants and shopping... 更多 

HastingsHall,Mount Sierra Hotel & Spa 的 Manager,回复了这篇点评

Dear Michael Many thanks for your comments - I am thrilled that you were satisfied with our service levels and... 更多 

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Mount Sierra Hotel & Spa的其它相关信息

地址: 4 Camp Street, Cape Town Central 8001, South Africa
地区: 南非 > 西开普 > 开普敦 > 开普敦中心区 > City Bowl
价格区间: ¥628 (基于标准间的平均价格)
酒店星级:4星级 — Mount Sierra Hotel & Spa 4*
房间数: 70
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