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Enchanted Guest House

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66条来自 TripAdvisor 社区的点评

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南非约翰内斯堡
1条点评
5天前点评
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Although the building is beautiful and the rooms are cosy, the service does not come close to either. On my arrival, I could not get in. Being a female on my own at night in a foreign city, I already did not feel safe. After calling the number online and getting a very rude response, someone eventually came to let... 更多 

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ridwaan,Enchanted Guest House 的 General Manager,回复了这篇点评

Dear Guest We do apologise if adequate communication regarding arrival and departure times were not discussed. Normally our check in... 更多 

1条点评
2017-1-3的点评 通过移动设备发表
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Money was stolen from my safe !! Owner told me that we have the only key which is a lie,, when the money was missing we told the owner ,, but he does not care , and says there is no evedince ,, had the worst experence ever ,, he also wanted charged us the full amount as we arrived,,... 更多 

ridwaan,Enchanted Guest House 的 Owner,回复了这篇点评

Dear Mr Duek We tried our best to make you comfortable but unfortunately your expectations were beyond our capabilities. As... 更多 

旅行者正在热评这些班特里湾的酒店

南非比勒陀利亚
8条点评
2016-11-29的点评 通过移动设备发表
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Looks just like their brochure. Rooms clean and neat. Staff very friendly and helpfull. Close to busroute. Nice walkways for those long strole along the beach days. Lovely home cooked breakfast. What I can suggest is to put adaptor plugfittings in the rooms. Most hotels guest houses have them.

管理层回复:

Dear Guest Thank you for positive comments and constructive suggestions. Hope you visit again. Best regards Ridwaan Adams 更多 

以色列阿什克伦
1条点评
2016-11-26的点评
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Thank you for a wonderful stay at your Enchanted Guest House. The service was excellent and the room spotless. Breakfast was great ! I shall certainly come again. Best Regards and Shalom! Benny Malach

管理层回复:

Dear Mr Malach It was a real pleasure to have hosted you and we appreciate the acknowledgements you mention. We... 更多 

3条点评
2016-11-1的点评
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I would normally rate Enchanted Guest House 4 stars but unfortunately had an incident occur that I feel the need to warn guests. I had money stolen out of my luggage on our first day staying. The money was hidden in a pocket within my bag behind a bunch of other stuff and someone clearly went through my luggage to... 更多 

南非比勒陀利亚
2条点评
2016-10-20的点评
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The place is ramshackle, nobody at reception for over two hours (we had to wait in the street outside) the rooms, carpets and bedding dirty, the aircon did not work, the balcony was dirty and falling apart with a loose railing, and the pool area looks like a rubbish dump. The Manager was surly and did not listen or talk... 更多 

管理层回复:

Dear Guest We do apologise for the inconvenience you experienced and need to remind our guests we do have stipulated... 更多 

44条点评
2016-6-1的点评
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The views were magical, the rooms were really beautiful, clean and luxurious. The service was amazing - we asked for an earlier breakfast and we were accommodated without hesitation. The guesthouse is situated perfectly in a quiet cul-de-sac with a perfect view of the ocean from the room and the balcony, even on a rainy evening it was still visible.

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Enchanted42,Enchanted Guest House 的 General Manager,回复了这篇点评

Dear GermaB We are delighted that you enjoyed your stay with us. We look forward to your next visit. Thank... 更多 

南非Cape Point
7条点评
2016-5-12的点评
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Been there, done that .... will most definitely not go back there!!! After a long hard day of work, one would love to relaX and just watch a movie before going to bed... what a pity we were not able to enjoy that luxury! The owner/manager never paid the dstv! After quering the issue, he actually said he will fix... 更多 

1条点评
2016-4-11的点评
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The hosts are so pleasant and helpful. You can hear the ocean day and night. Good situation for city bus, 5 minutes walk. We come again omce back in Capetown, which is a wondeful city. The room is very big and well equipped.

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ridwaan,Enchanted Guest House 的 Owner,回复了这篇点评

Thank you very much for the kind words and we would welcome you back anytime. All the best ! Kind... 更多 

英国大伦敦
1条点评
2016-4-2的点评
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We booked this holiday very last minute (less than 1 week in advance) and so there was not a lot of choice in Cape Town due to Easter Holiday's. The Guest House is ideally located 5 minutes walk from the shops on Main Road at Sea Point and there is an excellent viewpoint to watch the sun set each evening... 更多 

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特色
  • 免费高速WiFi
  • 游泳池
  • 海滨
  • 客房送餐服务
  • 免费停车
  • 酒吧/大堂
  • 含早餐
关于此酒店
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  • 游泳池
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网络
  • 免费网络
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服务
  • 客房送餐服务
  • 免费停车
  • 机场接送
  • 含早餐

Enchanted Guest House的其它相关信息

地址: 12 Craigrownie Road, Bantry Bay 8005, South Africa
地区: 南非 > 西开普 > 开普敦 > 班特里湾
价格区间: ¥916 (基于标准间的平均价格)
酒店星级:3星级 — Enchanted Guest House 3*
房间数: 8
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