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Protea Hotel by Marriott Hilton

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在8家彼得马里茨堡酒店排名第2
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220条来自 TripAdvisor 社区的点评

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12条点评
1周前点评
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After booking a suite, and arriving to find a hotel that has a cured pork smell (unexpected ambiance) we were politely told that we had been downgraded because they'd overbooked the rooms and had given our room away. After viewing the musty and damp room we raised the issue with management, and we quickly offfered an even worse room and... 更多 

管理层回复:

Good Day Brinckmann Family Thank you for taking the time to respond to our GUEST Satisfaction Survey. Your comments and... 更多 

南非斯泰伦博斯
2条点评
2周前点评
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Very friendly and efficient staff, clean, comfortable and nicely furnished rooms made it a very pleasant stay. Situated close to the N3 highway with ample parking. Will return when staying in the area again.

管理层回复:

Good Day Derek937 Thank you for taking the time to respond to our GUEST Satisfaction Survey. Your comments and reviews... 更多 

2条点评
3周前点评
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Beautiful location and the Hills of Hilton. The Hotel structure is well maintained with lovely neat and huge rooms with a state of the art bathroom. Friendly staff and nicely prepared meals. The pool is huge and welcoming yet placed in a safe area, between two active buildings.

管理层回复:

Dear THOMAS, Thank you for sharing your experience at the Protea Hotel Hilton through the Guest Satisfaction Survey. As a... 更多 

32条点评
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We stayed at the Protea Hilton Hotel for 2 nights while visiting the KZN Midlands. The room was clean and comfortable. The staff were very friendly and always willing to help. A down side was that the breakfast was extremely expensive at R165 per person. A short trip away on the Midlands Meander you can get a good breakfast for... 更多 

管理层回复:

Good Day Craig Thank you for taking the time to respond to our GUEST Satisfaction Survey. Your comments and reviews... 更多 

英国牛津
46条点评
2017-1-18的点评
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The room was fairly comfortable and clean and neat (the toilet roll holder was hanging by a thread, though), and had everything it said on the tin. The restaurant was something out of Fawlty Towers. There surely couldn't have been a chef in attendance on the day (Christmas Day!) so they probably got the parking attendant to cook the meals.... 更多 

Heather P,Protea Hotel by Marriott Hilton 的 General Manager,回复了这篇点评

Dear Ian220451, We have requested your email address via the Tripadvisor inbox to further investigate what went wrong. Kind regards... 更多 

南非约翰内斯堡
4条点评
2017-1-18的点评
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Room : comfortable beds *****.Cleanliness ****. Pool *** needs renovation but it was clean . Attitude of reception staff :***** exceptionally friendly and went out of their way to help , fetch pool towels .All done with a gracious smile .It was like visiting family , the staff were lovely and a real credit to the Protea brand . Breakfast... 更多 

管理层回复:

Good Day Lily Thank you for taking the time to respond to our GUEST Satisfaction Survey. Your reviews and comments... 更多 

25条点评
2017-1-17的点评
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Such a mix of good and bad, its hard to review. Firstly, the staff were very friendly and tried their best to be helpful but lack training. We didn't want to eat in the hotel because the dining room was deserted.The front desk staff could not recommend a single restaurant in Hilton. Surely, this should be part of their training.... 更多 

管理层回复:

Good Day LAD123 Thank you for taking the time to respond to our GUEST Satisfaction Survey. Your comments and reviews... 更多 

3条点评
2017-1-13的点评
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We stayed at the hotel as part of our honeymoon. We booked a normal double room and were upgraded to a suite when we arrived. The room was beautiful and also decorated with roses, food and champagne. Excellent service and friendly staff. Great hotel!

管理层回复:

Good Day RUDI Thank you for taking the time to respond to our GUEST Satisfaction Survey. Your reviews and comments... 更多 

29条点评
2017-1-8的点评
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A beautiful hotel in beautiful surroundings! The staff helpful and friendly. Service excellent. Good food.(in general not about this hotel only:why would any breakfast cost R185.00,plain fish and chips R145.00?food prices so exorbitant to discourage anyone.can anyone explain this?all the prepared food wasted!!)this hotel offer "cheaper options". I recommend this hotel to all travellers as a basis to explore the... 更多 

管理层回复:

Good Day PAUL, Thank you for taking the time to respond to our GUEST Satisfaction Survey. Your opinion and comments... 更多 

2条点评
2017-1-4的点评 通过移动设备发表
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Awesome staff. Great place to stay. Barman was friendly. Drinks were cold and they had decent gin. Rooms were comfortable. Shower and bath in rooms.Aircon was silent and very effective.Lovely pool area and lobby.Gorgeous collection of orchids created a very classy feel at reception.All in all, a very pleasant experience.

管理层回复:

Dear Eduard, Thank you for sharing your experience at the Protea Hotel Hilton through the Guest Satisfaction Survey. As a... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 客房送餐服务
  • 免费停车
  • 餐厅
  • 酒吧/大堂
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 餐厅
  • 酒吧/大堂
  • 网球场
客房类型
  • 套房
  • 家庭房
  • 无烟房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 客房送餐服务
  • 免费停车
  • 干洗服务
  • 会议室
  • 提供上网服务的商务中心
  • 宴会厅
  • 精通多国语言服务员
  • 会议设施
  • 儿童活动 (适合儿童/家庭)
  • 洗衣服务
  • 自助式洗衣服务
  • 托婴服务

Protea Hotel by Marriott Hilton的其它相关信息

地址: 1 Hilton Avenue,, Pietermaritzburg 3245, South Africa (原名Protea Hotel Hilton)
地区: 南非 > 夸祖鲁-纳托尔省 > 彼得马里茨堡
价格区间: ¥722 (基于标准间的平均价格)
酒店星级:4星级 — Protea Hotel by Marriott Hilton 4*
房间数: 97
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