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皇家大酒店 Royal Hotel

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在42家德班酒店排名第26
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145条来自 TripAdvisor 社区的点评

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皇家大酒店新近的点评
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1条点评
2016-4-21的点评 通过移动设备发表
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Front line staff member was absolutely rude to us whilst checking in. Staff should be trained to smile and be friendly towards guests as well as leave their problems at home. We were made to feel as though we had been done a favor and as though we were not paying for the stay. I am highly disappointed in actual... 更多 

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay... 更多 

1条点评
2016-4-16的点评
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It was my first time at the Royal Hotel, given the fact that it was in central Durban I had my concerns. As indicated as a business traveller all my expectations was exceeded and compliments to all the staff I did met, who made the stay truly pleasant. I did fall in love with the hotel old character. It does... 更多 

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall... 更多 

1条点评
2016-4-11的点评
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I was pleasantly surprised with the quality and service at the Royal Hotel. I had to use a room for change of sets for a photoshoot taking place at the City Hall, so only required it for a few hours. The staff was extremely helpful in accommodating my needs.

与该酒店合作收集的点评

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall... 更多 

4条点评
2016-3-16的点评
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The hotel is neat, and the furniture is very beautiful. Generally staff members are friendly and professional, especially at the Breakfast restaurant. Security guards are also helpful. The Supervisor for cleaners was very helpful, she attended to our requests promptly, Receptionists were also professional. Breakfast is good. I enjoyed my stay at this hotel. I recommend anyone to stay at... 更多 

与该酒店合作收集的点评

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall... 更多 

南非开普敦中心区
89条点评
2016-3-14的点评 通过移动设备发表
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Undoubtedly this hotel has a glamorous history. But unfortunately that's where it all ends. An undesired experience to a place where the time stopped long ago. The views are great from the rooms, but the place has no ambiance, the furniture is old and worn down. The area is broken down and the streets are dangerous. A hotel that had... 更多 

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay... 更多 

南非约翰内斯堡
1条点评
2016-3-8的点评
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I would recommend this hotel - clean rooms, very friendly staff and great food at the café. It helps that the parking is in a secure enclosure and it is quite cheap to park there when you go on the MSC boat cruise

与该酒店合作收集的点评

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall... 更多 

南非约翰内斯堡
16条点评
2016-3-8的点评
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Downhill downhill downhill. Royal used to be a good hotel in days gone by, however not any more. Pool is disgusting, lifts slow, and aircons dont work. The area is also very unsafe, esp for foreigners. Best avoided for now until complete refurb. Be careful cos some excellent reviews look fake to me. Dont trust anyone from durban with only... 更多 

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as... 更多 

旅行者正在热评这些德班的酒店

15条点评
2016-3-6的点评
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I cannot recommend that tourists to Durban stay at the Royal Hotel. Despite all the reviews about unhelpful front desk staff, unwashed windows, and a dirty pool, as of February 2016 these things had not been rectified. The room was large and adequate, although the A/C was old and the thermostat was hard to control. The staff at the coffee... 更多 

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as... 更多 

1条点评
2016-2-26的点评
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I always enjoy my stay at Royal Hotel. Friendly staff and comfortable accommodation. Cleanliness of the rooms is always noted. I always enjoy the breakfast. My bit concern is parking. It bit small inconvenience us when travelling to the top parting zones

与该酒店合作收集的点评

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as... 更多 

莱索托Maseru District
1条点评
2016-2-26的点评
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What was to be a amazing start to a Ocean Cruise starting with a stay at what was The Grand Old Lady Of Durban turned sour. Arrival we were not even assisted with our Luggage and check in at reception was poor, where did the old friendly smile go?? That should have been the sign, well off to the room... 更多 

Coastlands_Marketing,皇家大酒店 的 Director of Sales,回复了这篇点评

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay... 更多 

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设施

特色
  • 游泳池
  • 客房送餐服务
  • 餐厅
  • 酒吧/大堂
  • Spa
  • 有健身房的健身中心
关于此酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 酒吧/大堂
  • Spa
  • 有健身房的健身中心
网络
  • 付费Wifi
  • 付费网络
服务
  • 客房送餐服务
  • 会议室
  • 会议设施
  • 接驳车服务
  • 提供上网服务的商务中心
  • 洗衣服务
  • 门房服务
  • 宴会厅
  • 精通多国语言服务员
  • 自助式洗衣服务
  • 托婴服务

皇家大酒店的其它相关信息

地址: 267 Anton Lembede Street, Durban 4001, South Africa
地区: 南非 > 夸祖鲁-纳托尔省 > 德班
价格区间: ¥530 (基于标准间的平均价格)
酒店星级:3星级 — 皇家大酒店 3*
房间数: 113
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酒店类型:
第 6 名Spa酒店,德班
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