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La Quinta Inn & Suites Mobile Satsuma / Saraland

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La Quinta Inn & Suites Mobile Satsuma \/ Saraland
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143条来自 TripAdvisor 社区的点评

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14条点评
2分 4周前点评 通过移动设备发表
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The hotel was clean and the staff were very friendly and helpful. The bathrooms have nice counters. The draw back for us was the air conditioners couldn't pull the moisture out of the air. Everything was damp in the rooms. The bedding was damp. In order to keep the ac running all night we had to turn the temp down... 更多 

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

Thank you for writing to us. Also, thank you for the compliments on the staff and cleanliness. I do however... 更多 

1条点评
2分 2016-7-17的点评 通过移动设备发表
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The fixtures appeared clean. The sound on the TV would not work for the first couple hours. I was good until I discovered there was MOLD in the furniture from the humidity in the building. Housekeeping took half our towels (left the washcloths) and never replaced them. Trash cans never emptied, beds untouched and never remade. When I asked for... 更多 

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

Thank you for your time in writing to us. I do express deep concern for this issue and it will... 更多 

1条点评
1分 2016-7-17的点评
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Service great, but was check into not 1 but 2 different rooms that were dirty and one of them still had the personal belongings of someone in them. This scared my wife and kids to death. Now my wife does not want us to stay with La quinta ever again. How do I tell her this is a one off?... 更多 

与 La Quinta 合作收集的点评

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

I do apologize about the lack of communication. There is no possible excuse for this. Please, do accept my apology... 更多 

1条点评
1分 2016-7-6的点评
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Room smelled of a combination of animals & chemicals. Staff said they cleaned them as best they can. Stepped on dog food with my bare feet. Ouch! I had no pets with me. Staff said housekeeping must have missed some which can happen. There was 1 hotel size container of shampoo but 2 of us. Each day as I asked... 更多 

与 La Quinta 合作收集的点评

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

Thank you for telling us about your experience. I do apologize about the chemical smell. I will definitely let housekeepers... 更多 

31条点评
4分 2016-6-29的点评
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I have stayed at this particular location several times. It is always suer clean and the staff is very professional. I arrive tired and late at night and there are never any problems with my check in process being swift. They have a beautiful 2 bedroom suite located conveniently at the top of the stairs that lead right to the... 更多 

与 La Quinta 合作收集的点评

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

Thank you for writing about your great experience! I am so glad my staff is able to get you in... 更多 

田纳西诺克斯维尔
37条点评
4分 2016-6-28的点评
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We enjoyed our 2-night stay at La Quinta. The room was a good size and seems to have been renovated recently. The desk clerks were friendly and helpful, even going out of their way to accommodate our needs. The breakfast was pretty good and our favorite was the waffle maker. We had a few minor issues during our stay. The... 更多 

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

Thank you so much for your time! I apologize about our early weekly breakfast times. We receive more construction and... 更多 

乔治亚Canton
18条点评
3分 2016-6-17的点评
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The receptionist was friendly. The halls and rooms were very humid!! Took awhile to cool my room off. Disappointing that breakfast is 5:30-8:30!! Not everyone wakes up early! We got downstairs for breakfast at 8:10 and it was very picked over.

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

Thank you for your patience as rising temperatures are not fun when it comes to getting your room where you... 更多 

2条点评
4分 2016-5-25的点评
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We try to stay at LaQuinta Hotels because we like to travel with our golden retriever. There are lots of grass to walk your pet, well away from traffic. This particular hotel is halfway between Houston and Augusta, GA, and we regularly stay here when we make this trip. The rooms are quiet, comfortable, and a good breakfast is provided... 更多 

与 La Quinta 合作收集的点评

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Manager,回复了这篇点评

Thank you so much for taking the time to review your stay! I am very pleased that you had a... 更多 

路易斯安那州莱克查尔斯
54条点评
2分 2016-4-25的点评 通过移动设备发表
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I slept in a room near the exit over the weekend and the door by the washroom is permanently unlocked! It kind of makes having a keycard reader out there pointless! The computer in the business center is broken! But with that aside the cleaning staff were great and the breakfast girls were awesome!

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Front Office Manager,回复了这篇点评

I sincerely apologize! We are working on the door because of water damage and trying to find ways to fix... 更多 

1条点评
4分 2016-4-21的点评
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This location was convenient for this particular visit. Have only stayed here once before and it was a great experience. This time, I was not happy with the clerk/management. Everything else was great. Front desk clerk was never up front and took awhile to appear when I rang bell to check in. Would not accommodate me for a later check-out... 更多 

与 La Quinta 合作收集的点评

LaQuintaSatsuma,La Quinta Inn & Suites Mobile Satsuma / Saraland 的 Front Office Manager,回复了这篇点评

Thank you for sharing your concerns with me. I will definitely have a talk with my staff and let them... 更多 

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设施

特色
  • 游泳池
  • 免费早餐
  • 免费高速WiFi
  • 免费停车
  • 有健身房的健身中心
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 温水浴池
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
客房内设施
  • 微波炉
  • 空调
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费早餐
  • 会议室
  • 自助式洗衣服务
  • 免费停车
  • 干洗服务
  • 提供上网服务的商务中心
  • 洗衣服务

La Quinta Inn & Suites Mobile Satsuma / Saraland的其它相关信息

地址: 6104 Highway 43, Satsuma, AL 36572-2121
地区: 美国 > 阿拉巴马 > Satsuma
价格区间: ¥599 (基于标准间的平均价格)
酒店星级:2.5星级 — La Quinta Inn & Suites Mobile Satsuma / Saraland 2.5*
房间数: 79
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