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Phoenix on the Bay

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138条来自 TripAdvisor 社区的点评

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1条点评
4分 4周前点评
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I loved the 3 bedroom condo we stayed in, the decor was colorful, beach like colors. Beautifully decorated and very comfortable. We loved the lazy river the most. We only stayed 3 nights so our trip was too short to do all we wanted to do.

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1条点评
5分 4周前点评
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We enjoyed the size rooms, location & amenties such as lazy river, golf, pool & slide. Wished we would've known each room only gets 2 park passes as I booked 3-room suite for 6 adults. Also needed more towels, wash rags & TP. But overall, we'll stay here again!

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1条点评
3分 4周前点评
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Have traveled here with family and rented 3 units annually for 7 years. I have noticed in the last couple years that the units are not as well maintained. My bed this year was horrible. Window shading was very poor. One unit had a broken ice maker...

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JanetBrettRobinson,Phoenix on the Bay 的 Guest Relations Manager,回复了这篇点评

maisyr2016: I am disappointed in the review of your recent stay. From your Trip Advisor name, I cannot tell if... 更多 

1条点评
3分 4周前点评
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This hotel is great for families with children. The pools and lazy river are sure to keep kids entertained throughout the day. Security is fantastic. This unit needs updating and a thorough cleaning. The carpet and rugs are pretty disgusting. The overall decor is very dated. Suggest having carpet removed and having unit deep cleaned.

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JanetBrettRobinson,Phoenix on the Bay 的 Guest Relations Manager,回复了这篇点评

wmsmith13: Thank you for the review of your recent stay. We are pleased that you and your family enjoyed your... 更多 

路易斯安那州Youngsville
1条点评
3分 4周前点评
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Condo was nice but customer service was not!! Ice machine broke on the second day we were there and we called maintenance three times and no one came to service it.. Probably won't stay at that Phoenix anymore!!

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JanetBrettRobinson,Phoenix on the Bay 的 Guest Relations Manager,回复了这篇点评

Julie N Wade P: I am sorry about the situation you describe. I will forward your comments to the maintenance... 更多 

1条点评
3分 4周前点评
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Our room was nice but the overall setting and having to go through the lobby to access the outside area we didn't care for and the security was to strict and treated us as we were not there on vacation kinda like we were just visitors having to wear arm bands seemed a bit much as well as the indoor... 更多 

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JanetBrettRobinson,Phoenix on the Bay 的 Guest Relations Manager,回复了这篇点评

waynecounty9: I am disappointed that you did not enjoy your stay here. Since the lazy river and outside amenities are... 更多 

1条点评
5分 4周前点评
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Great property for the entire family featuring outdoor kid's pool, 2 adult pools, water slide, lazy river, hot tub and indoor pool too. Plenty of indoor space for families of varying ages to spread out and enjoy. Also spacious living, dining and kitchen areas. Plenty of activities around but also could be a destination in itself. Great time had by... 更多 

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路易斯安那州斯莱德尔
1条点评
5分 2016-7-23的点评
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Very very convenient to pool, lobby. and parking. Loved the 3 king sized beds. Lots of pillows and blankets. Quick to respond when we asked for more pots for the kitchen. I don't think we should have to pay for the third parking pass. If you're paying premium price for a three bedroom, it should include 3 parking passes.

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1条点评
5分 2016-7-23的点评
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We had a great time and would love to book another vacation There for a full week next time , the staff was very kind and friendly we loved our room , overall it was a great family vacation , thank you!

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路易斯安那州拉法叶
1条点评
2分 2016-7-23的点评
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Room was not ready when we arrived at 4:40 we were told that we would get part of our cleaning fee back and that never happened.The condo was very dirty we had to purchase cleaning supplies to clean the bathrooms before we could use them

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JanetBrettRobinson,Phoenix on the Bay 的 Guest Relations Manager,回复了这篇点评

Jenny T: Thank you for bringing this to my attention. I will forward your review to the Property Manager so... 更多 

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设施

特色
  • 游泳池
  • 免费高速WiFi
  • 有健身房的健身中心
关于此酒店
  • 禁烟酒店
活动设施
  • 游泳池
  • 温水浴池
  • 网球场
  • 有健身房的健身中心
客房类型
  • 套房
  • 小厨房
  • 无烟房
  • 家庭房
客房内设施
  • 微波炉
  • 空调
  • 客房内冰箱
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
服务
  • 自助式洗衣服务

Phoenix on the Bay的其它相关信息

地址: 27580 Canal Rd, Orange Beach, AL 36561-4067
地区: 美国 > 阿拉巴马 > 奥兰治海滩
房间数: 162
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