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Hyatt Place Birmingham/Hoover

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在9家Hoover酒店排名第6
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295条来自 TripAdvisor 社区的点评

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Hyatt Place Birmingham/Hoover新近的点评
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1条点评
5分 2016-5-18的点评
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One particular guest service personnel went above and beyond in making our stay especially enjoyable. His name is Urijah - front desk clerk. This young man has exceptional customer service skills. Please acknowledge his over the top service!! Food Service: We were disappointed that a few of the items listed on the gallery menu were not available - specifically the... 更多 

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David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you so much for recognizing our excellent staff! We are truly appreciative. We are sorry to hear that you... 更多 

37条点评
3分 2016-5-18的点评
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It was ok, but the upon check-in I was given a room on the first floor next to the pool. Walked in and the room smelled like mildew. I asked for a different room and was given one on the third floor and the same thing. The room stank like mildew. Figuring that all the rooms smelled this way, I... 更多 

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for your review! We apologize for the issues you encountered during your stay! Our main goal is to... 更多 

1条点评
5分 2016-5-16的点评
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I slept so well and was more than ready for my busy day! The room was incredibly clean and comfortable. I enjoyed talking with the staff at the front desk, and when I had a concern about being able to get into my room - they answered quickly and solved my issue.

与 Hyatt Hotels 合作收集的点评

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for reviewing Hyatt Place Birmingham/Hoover! We love hearing that our guests are thrilled with their stay. Thank you... 更多 

25条点评
4分 2016-5-13的点评 通过移动设备发表
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When I select Hyatt Place I have grown to realize that for the most part they are very comfortable for the business traveler. With their 24/7 Gallery Menu and most have a bar it is quite appealing and in my opinion somewhat upscale. What I have found is that the older properties do need to be refreshed as well additional... 更多 

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for reviewing Hyatt Place Birmingham/Hoover! We appreciate you recognizing our excellent amenities & friendly staff. We take pride... 更多 

5条点评
4分 2016-5-10的点评
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All in all, this was a very nice hotel. The staff was friendly and very accommodating. The rooms were clean, except for the couch. It had stains on it and was sunken in, in a few places. I put a blanket down on the couch before I sat down on it because it did not look clean. The biggest problem... 更多 

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for your review! We appreciate you recognizing our friendly staff & clean rooms! Truly sorry for your experience... 更多 

1条点评
5分 2016-5-4的点评
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Top Notch property and staff. Excellent experience from beginning to end .Check-in was quick and easy , room was clean and fresh. we ordered dinner to pick up and because of storm phones were down , so it was brought to us by front desk staff hot and fresh. Great stay.

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David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for such a great review! We truly appreciate you acknowledging this location and our wonderful staff. The next... 更多 

6条点评
4分 2016-4-21的点评
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Great location near large mall, Starbucks and freeway. Only bad thing was bed was way too soft. Breakfast was great with many choices. Front desk was very pleasant and helpful. Would stay here again if in the area

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for your review! We appreciate you highlighting the amenities we offer & our wonderful staff. This location does... 更多 

1条点评
2分 2016-4-20的点评
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The mattress was old, low quality and uncomfortable. The pillows were smelly and old. The carpet was full of stains in the room and the corridor. You need to replace the mattresses and pillows with better quality ones and replace them often and as necessary. The carpets if they cannot be shampooed and the stains removed, then they should be... 更多 

与 Hyatt Hotels 合作收集的点评

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for your review! We are truly sorry for the issues you encountered during your stay! Please don't hesitate... 更多 

1条点评
3分 2016-4-20的点评
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hallways smelled a bit like smoke. check in and check out process was delayed due to either employee not training on system or the system was too complex to operate. At checkout, we wanted to split the cost between two credit cards but the employee couldn't figure out how to do it in the system.

与 Hyatt Hotels 合作收集的点评

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for reviewing Hyatt Place Birmingham/Hoover! We are sorry to hear about the issues you encountered! This is a... 更多 

3条点评
5分 2016-4-19的点评
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This was our first stay at a Hyatt Place, and we had a great experience. The room was great. So, was breakfast. The location was perfect for us. Very close to several restaurants and the mall. We were only there one night. We would definitely stay here again.

与 Hyatt Hotels 合作收集的点评

David A,Hyatt Place Birmingham/Hoover 的 Manager,回复了这篇点评

Thank you for reviewing Hyatt Place Birmingham/Hoover! We truly appreciate your wonderful review. This location has so much to offer... 更多 

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设施

特色
  • 游泳池
  • 有健身房的健身中心
  • 免费早餐
  • 酒吧/大堂
  • 免费高速WiFi
  • 免费停车
  • 餐厅
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 酒吧/大堂
  • 餐厅
客房类型
  • 套房
  • 小厨房
  • 无烟房
  • 家庭房
客房内设施
  • 空调
  • 客房内冰箱
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
服务
  • 免费早餐
  • 会议室
  • 接驳车服务
  • 免费停车
  • 干洗服务
  • 提供上网服务的商务中心

Hyatt Place Birmingham/Hoover的其它相关信息

地址: 2980 John Hawkins Pkwy, Hoover, AL 35244-1087
地区: 美国 > 阿拉巴马 > Hoover
价格区间: ¥732 (基于标准间的平均价格)
酒店星级:3星级 — Hyatt Place Birmingham/Hoover 3*
房间数: 128
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