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Crowne Plaza Austin

奥斯丁排名第32的191酒店
卓越奖
3.5星级
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酒店优惠信息
6121 North IH 35, Austin, TX 78752
Crowne Plaza Austin
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奥斯丁排名第32酒店 (共191家)
卓越奖
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779条来自我们社区的点评

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  • 位置
    4分
  • 睡眠质量
    4分
  • 舒适度
    4分
  • 服务
    4.5分
  • 性价比
    4分
  • 清洁
    4.5分
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德克萨斯州沃思堡
5分 2周前点评
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I had booked two rooms and was told one on my reservations was a duplicate. So they kindly canceled it. However, later it was discovered that this actually canceled one out of the three rooms I had booked and they had already given that room away. Luckily, Led (front desk) was very polite and found a room for me. He... 更多 

顶尖点评家
81条点评 81条点评
5分 2周前点评
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The crowns plaza hotel in Austin is a very nice full service hotel. The people are so very nice. The food is exceptional especially breakfast. I just can not say enough of how nice and accomadating Lindsey Whitney is, in the executive lounge. I love what she says, "I just hang out and talk to people." She actually does a... 更多 

德克萨斯州North Houston
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3条点评 3条点评
4分 2周前点评
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Upon arriving at the hotel Veronica and all the front desk staff were very friendly. Veronica did her best to ensure we had the best room to accommodate my families needs. At first we weren't impressed with the executive floor (7th) but all the little things the Hotel offers really added a nice touch. Especially Wanda in executive breakfast area,... 更多 

乔治亚亚特兰大
5分 3周前点评
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The staff at this property is second to none! Especially Cinthia!! She was VERY cordial, knowledgable of the area, and made our stay in Austin a absolute blast. She always greeted my family with a smile and she led her staff to do the same. I'm very impressed with the staff of this property. You can find a good clean... 更多 

英国伦敦
4分 4周前点评
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The hotel is very nice, big and has plenty of services, including the swimming pool and the health center. I want to mention the guy who drove us to the city center, Rickey, such a nice and available guy. Cheers!

伊利诺伊州Oak Forest
5分 4周前点评
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The hotel staff was very knowledgable of the area and extremely helpful. I would like to give an extra thanks to Rickey who definitely went above and beyond. The food in the bar/restaurant was good and I really enjoyed the pool.

Crowne Plaza Austin的General Manager,负责此条点评

Thank you for choosing the Crowne Plaza Austin and for you kind review. I will pass on your comments to... 更多 

德克萨斯州
5分 5周前点评
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Like any property, you can encounter some issues. Mine was no A/C. However, Roddrick w/ maint. really saved the day--in fact my stay. He stayed late and fixed the A/C. Then followed up. Very satisfied

Crowne Plaza Austin的General Manager,负责此条点评

I'm very happy that Rodrick was able to make your stay successful. He will be pleased to know his efforts... 更多 

德克萨斯州达拉斯
顶尖点评家
81条点评 81条点评
5分 2015-4-29的点评 通过移动装置
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Of the many Crown Plaza Hotels I have stayed in, this one stands out as the best. The staff is wonderful and accommodating. There are rooms away from the freeway which are completely quiet. The hotel provides transportation and the driver was friendly and safe. Although this hotel is older, it has a very comfortable feel. Everything works great in... 更多 

Crowne Plaza Austin的General Manager,负责此条点评

Thank you very much for your review. We are looking forward to having you back very soon. Thank you for... 更多 

德克萨斯州休斯顿
5分 2015-4-26的点评
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This hotel was awesome. I was treated like a king my entire stay. The staff was great and very friendly. A gentleman by the name of Led checked me in and made sure I was taken care of. A lady by the name of Stephanie (I think) made it possible for me to extend my trip at the last minute... 更多 

Crowne Plaza Austin的General Manager,负责此条点评

Thank you so much for your kind words. Both Led and Valerie remember you and they look forward to your... 更多 

资深点评员
8条点评 8条点评
1分 2015-4-16的点评
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That pretty much sums it up. The rooms were dingy and humid and the air conditioning was really inconsistent. Smokers in the hotel set off the smoke alarm in the middle of the night. The pool area is DISGUSTING. Bird crap everywhere. That was one of the worst nights sleep I've had.

Crowne Plaza Austin的General Manager,负责此条点评

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加利福尼亚
5分 2015-4-11的点评
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Look, the hotel is great, the food is great, and the staff is amazing... BUT that's not the best part. One afternoon, I was relaxing in my hotel room and thought, "Dang, I could use some Starbucks right now..." So I set forth on my mission to go and invest in a refreshing beverage at Starbucks. The nearest Starbucks was... 更多 

Crowne Plaza Austin的General Manager,负责此条点评

Thank you for your feedback. It is our goal to consistently provide superior service and accommodations for all our hotel... 更多 

点评员
5条点评 5条点评
3分 2015-4-11的点评
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I stayed here on business and my stay was a bit chaotic!! However the breakfast was wonderful..I loved the omelet that was made right in front of me and the fruit was very fresh.however my rooming experience wasn't so good 1 side of the closet door was missing and the one there was off track....the little trifold triangle flyer they... 更多 

Crowne Plaza Austin的General Manager,负责此条点评

Thank you for taking the time to express your thoughts and concerns. We value you as an honored guest and... 更多 

资深点评家
26条点评 26条点评
2分 2015-4-10的点评
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We arrived after a stressful 4-hour drive with lots of luggage to a complete lack of concierge help & had to push a heavy luggage trolley up to our room ourselves. Considering the website boasts a concierge/bell-boy service this was far from a great start. Our room - not made for 2. Probably 3 inches one side of the bed... 更多 

Crowne Plaza Austin的General Manager,负责此条点评

Thank you for taking the time to post a review of our property. Please allow us to apologize for the... 更多 

5分 2015-4-10的点评
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Especially nice to be greeted by name. Tim...the hotel concierge greeted my wife by name (she stays here regularly on business) and has commented on the great service and she receives each time she returns. Our rooms are always well maintained and we enjoy the bar after work where we able to relax and unwind in an unhurried atmosphere. We... 更多 

Crowne Plaza Austin的General Manager,负责此条点评

Dear Bill and Anne, Thank you so much for your review and kind words towards Tim. He is an excellent... 更多 

5分 2015-4-9的点评 通过移动装置
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We stayed here for our wedding weekend. The staff was so amazing. Our room ( we stayed in a suite) was so comfortable. We slept so well all weekend. We will definitely stay at a Crowne Plaza wherever we travel.

Crowne Plaza Austin的General Manager,负责此条点评

Thank you so very much for your review. I'm very pleased you will continue choosing Crowne Plazas when you travel.... 更多 

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