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西北奥斯丁/植物园希尔顿花园酒店 Hilton Garden Inn Austin Northwest / Arboretum

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在198家奥斯丁酒店排名第39
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504条来自 TripAdvisor 社区的点评

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1条点评
2分 4周前点评
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Austin trip for surgery at nearby hospital..arrived back at hotel at 10:15 p.m. 7/22/2016 to a pitch black parking lot with limited handicapped parking areas. Hotel is right off of a main highway, there was not any security present. Only one security light on at the main entrance of the building. I had a long frightening walk from vehicle after... 更多 

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卡罗莱纳州夏洛特
1条点评
4分 4周前点评
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overall very nice stay at this hilton in austin TX. breakfast was a nice treat but no room service was disappointing. the lobby and guest rooms were very nicely decorated. a private family party in a functions room was a bit disappointing to see as they had spilled out into the lobby and side yard area.

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佛罗里达South Florida
9条点评
4分 2016-7-19的点评 通过移动设备发表
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This hotel is not fancy, but we found it to be clean & comfortable and in a good location. The staff was very friendly & accomodating. It must have been recently remodeled because everything seemed new. Be aware that the breakfast buffet is not free & we did not eat there, but it did look good & people eating seemed... 更多 

德克萨斯州休斯顿
3条点评
5分 2016-7-16的点评
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Excellent experience overall. Staff was courteous & professional, room was clean & quiet, and the lobby was very clean as well. Great value for the money. Also used the digital check-in, where I was able to choose my own room. Loved this feature. Will return!

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1条点评
2分 2016-7-14的点评
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Every other HIlton hotel I have been to as a Hilton Honors member has set the bar high for how their members are welcomed in, informed and treated. My experience at this Hilton Garden Inn was less than par. There were two receptionists when I walked in and one never spoke nor smiled. The one that took my information asked... 更多 

Joe B,西北奥斯丁/植物园希尔顿花园酒店 的 Manager,回复了这篇点评

Roni T, I sincerely apologize for this negative experience during your stay with us. This level of service is certainly... 更多 

1条点评
5分 2016-7-13的点评
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Everything was great in our stay. Clean hotel. Great service. We were there for a convention downtown and it was easy to get there from here. Restaurant outside was good. Housekeeping was very friendly as was the front desk.

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马萨诸塞韦克菲尔德
6条点评
1分 2016-7-12的点评 通过移动设备发表
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I chose this hotel due to the trip advisor ratings. After a long day at work i come back to find my room had not even been looked at. I had to convince the front desk that i had actually been here for two days. They had no record. There seemed to be absolutely no problem charging my credit card.... 更多 

德克萨斯州休斯顿
59条点评
3分 2016-7-11的点评
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When you walk in you'll marvel in the luxurious lobby. It's obviously recent and it's very lush and modern- they really went all out! Once you step inside your room however you will step back in time. The rooms are clean but they are far from modern. They are relatively spacious but the wood furniture is old as well as... 更多 

2条点评
5分 2016-7-8的点评
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A warm friendly place. Helpful staff. Quality furnishings. We felt welcome when we first arrived. There were snacks and attractively displayed, flavored ice water for us in the lobby. The room was nicely decorated and the furnishings were high quality. When we left, the temperature outside was near 100 and we were given a cold bottle of water for the... 更多 

与 Hilton Garden Inn 合作收集的点评

Joe B,西北奥斯丁/植物园希尔顿花园酒店 的 Manager,回复了这篇点评

simonbK524OV, I'm so happy to hear that you enjoyed your stay with us and felt welcomed when you arrived. Thank... 更多 

10条点评
5分 2016-7-8的点评 通过移动设备发表
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I am a travel agent with hotel management background. Excellent customer service!! I'm "old school", customer service is hard to find now days. The employees at this property are properly trained!! From check in to check out including a drink at the bar and breakfast!! Everything was very pleasant, and clean!! I highly recommend!!

Joe B,西北奥斯丁/植物园希尔顿花园酒店 的 Manager,回复了这篇点评

Jjwerlinger, It pleases me to hear that we were able to provide "old school" customer service for you. We truly... 更多 

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  • 游泳池
  • 餐厅
  • 免费停车
  • 有健身房的健身中心
  • 免费高速WiFi
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  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 家庭房
  • 无烟房
  • 套房
网络
  • 免费网络
  • 免费高速WiFi
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  • 免费停车
  • 提供上网服务的商务中心
  • 会议室
  • 宴会厅
  • 自助式洗衣服务
  • 会议设施
  • 干洗服务
  • 洗衣服务

西北奥斯丁/植物园希尔顿花园酒店的其它相关信息

地址: 11617 Research Blvd, Austin, TX 78759-4031
地区: 美国 > 德克萨斯州 > 奥斯丁 > Northwest Austin
价格区间: ¥1,216 (基于标准间的平均价格)
酒店星级:3星级 — 西北奥斯丁/植物园希尔顿花园酒店 3*
房间数: 138
预订选项:
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酒店类型:
第 16 名家庭式酒店,奥斯丁
第 21 名商务酒店,奥斯丁
第 36 名浪漫酒店,奥斯丁
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