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Extended Stay America - Austin - Southwest

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在200家奥斯丁酒店排名第158
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107条来自 TripAdvisor 社区的点评

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Extended Stay America - Austin - Southwest新近的点评
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新泽西Linden
97条点评
2016-7-26的点评
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This is not a luxury hotel nor does it charge luxury places. As for a clean place to sleep, it's fine. It's not a resort. It doesn't even have a pool. The staff was courteous, the rooms clean and the elevator was quick to respond. As such, it handles the basics quite well. BUT It's in the middle of nowhere.... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 Manager,回复了这篇点评

We appreciate you taking the time to share your experience with us. I'm glad to see that you had a... 更多 

德克萨斯州Atlanta
3条点评
2016-7-19的点评
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Hotel was difficult to find. Enjoyed my visit.The 290 West Hotel is not easy to find. There is a North 290 W HWY and 290 W South HWY location. Be sure all guest know this fact. Distance between North and South 290 W is 15 to 20 miles, Very confuisng if not from the Austin area.

Manager_11525,Extended Stay America - Austin - Southwest 的 Manager,回复了这篇点评

Thank you for posting a review of our hotel. I am sorry to hear that you had some difficulties finding... 更多 

德克萨斯州休斯顿
27条点评
2016-7-17的点评 通过移动设备发表
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We came into town for 2 nights not wanting to spend a lot of money but only needed a quiet, clean place to sleep. Room 211 is quite clean. You can see by my photos with the exception that a bit more vacuuming be done in corners. I coukd definitely tell the room had been cleaned by a light bleach... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 Manager,回复了这篇点评

Thank you for providing us with details about your stay. We appreciate the kind comments about our staff; however, we... 更多 

德克萨斯州圣安东尼奥市
7条点评
2016-7-15的点评
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The day I checked in a very nice young man greeting me & took care of my reservation for me. The left elevator was filthy as I believe they are going through some kind of renovation which they desperately need to do because the price per night does not match up for what you should receive as a paying guest.... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 Manager,回复了这篇点评

I appreciate you bringing your experience to our attention. I would like to start by apologizing to you for not... 更多 

德克萨斯州休斯顿
1条点评
2016-7-14的点评
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I have to disagree with the negative reviews below. The staff during my visit was very attentive to my needs. Warm smiles and a friendly greeting when I arrived. When I forgot my toothbrush of all things. I paged the front desk and they brought one right up to me. My room was very clean and very comfortable. The pool... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 Manager,回复了这篇点评

We are pleased to read such kind words in your review about your stay. It is satisfying to hear you... 更多 

德克萨斯州George West
9条点评
2016-7-9的点评 通过移动设备发表
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Decent size room with 2 double beds. Stayed with my son & 2 friends for a convention downtown. Toilet ran constantly until I fixed it. Wish there was a pool. Free breakfast consist of packaged granola bars, muffins and some fruit. 4th floor smelled of smoke but did what we needed it to do. Having remotes for the TV that... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 Manager,回复了这篇点评

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of... 更多 

德克萨斯州圣安东尼奥市
22条点评
2016-6-14的点评
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I was attending a wedding in Dripping Springs and couldn’t afford the $300/ night hotels in the area that weekend so I booked a room with Hotwire and they gave me Extended Stay Southwest. The location was right off highway 290 but it’s still a good 30 minute drive to Dripping Springs from the hotel; it's a nice drive. I... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 Manager,回复了这篇点评

I appreciate you bringing your experience to our attention. I am sorry to hear about the condition of the room... 更多 

19条点评
2016-5-30的点评
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We were excited about a Memorial Day weekend getaway in Austin at this hotel where we had never stayed before. What a disappointment. Upon checking in abut 4 PM there were 5 guests waiting to register and one desk clerk. She announced after checking in 2 guests that she had to go get more rooms from housekeeping and disappeared for... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 General Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. The check-in situation and... 更多 

密歇根马斯基根
5条点评
2016-5-18的点评
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If you go in knowing all it's fault, you will not be surprised. The location is not visitor friendly and hard to find. They seem to be VERY strict on 3p check in time. One family in our group not allowed in until 430p causing them to miss their ride to an event. There is nothing real close so some... 更多 

17条点评
2016-5-17的点评 通过移动设备发表
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This hotel would have gotten a much better rating if the TV or the Internet were better. Internet is very slow. Just a few Chanels on tyye TV. I stayed 7 weeks. It's an extended stay hotel. Weekly room service. The location is terrible. Under some freeway bridge not close to anything. It is clean and the rooms aren't bad.... 更多 

Manager_11525,Extended Stay America - Austin - Southwest 的 General Manager,回复了这篇点评

Thank you for taking a moment to tell us about your recent stay. Please accept our apologies that we were... 更多 

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设施

特色
  • 免费停车
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
客房类型
  • 小厨房
  • 无烟房
服务
  • 免费停车
  • 自助式洗衣服务

Extended Stay America - Austin - Southwest的其它相关信息

地址: 5100 US Hwy 290 W, Austin, TX 78735
地区: 美国 > 德克萨斯州 > 奥斯丁
价格区间: ¥709 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Austin - Southwest 2.5*
房间数: 117
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