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Extended Stay America - Austin - Northwest - Research Park

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在197家奥斯丁酒店排名第139
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Extended Stay America - Austin - Northwest - Research Park
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98条来自 TripAdvisor 社区的点评

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德克萨斯州奥斯丁
2条点评
1周前点评
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My vehicle was broken into & items stolen. Reported it to main desk & said management will contact me. Never did. I asked for surveillance footage. They didn't know if they had this security but told me to make a police report. There is no security whatsoever at this hotel and the clever thief knows it. The problem just swept... 更多 

德克萨斯州奥斯丁
4条点评
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Checked in to my huge 1 bedroom suite and it's awesome especially at the cheap rate I got it at! Ms. Brittany White was very pleasant and super accommodating. Was a warm welcome. Have to say so far so good!

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

The team and I appreciate your remarks. It is good to know you valued the spaciousness of your room for... 更多 

2条点评
1周前点评
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All the drawers and cabinets were open when I arrived, as was the folding bed. Look like they had just fumigated. Fire alarm outside of room went off at 11:45 pm. No coffee maker in room. Dirt on bathroom floor. Coffee and granola bars for breakfast.

田纳西纳什维尔
1条点评
2016-10-21的点评
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This place is a disaster. I arrived to find out that my reservation was given away (despite the email indicating it was guaranteed) and it took more than an hour to find a room. The man at the front desk was a new hire and was the only one working the overnight shift. It was clear he had no idea... 更多 

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear... 更多 

1条点评
2016-10-17的点评
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Spacious, quiet and clean room. Friendly and helpful front desk staff. Room has all necessary cookware, refrigerator, microwave etc for a long period of stay. Effective management team. Overall had very good experience staying in this hotel multiple times.

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

Your feedback is important. Thank you for sharing. We are glad you valued the spaciousness and cleanliness of your room,... 更多 

卡罗莱纳州夏洛特
4条点评
2016-9-22的点评
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Paid in advance for 7 hotel rooms for four nights - at least three of the rooms had the keys stop working EVERY SINGLE NIGHT and night staff was not at desk when we went to get it straightened out. On one of the nights the desk clerk got snarky about the fact the keys didn't work AGAIN. One room... 更多 

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

Your review for our hotel was recently brought to my attention. I am so disappointed that my front desk staff... 更多 

德克萨斯州休斯顿
2条点评
2016-8-9的点评 通过移动设备发表
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I traveled with my family for graduation celebration and this was by far the worst hotel I've every been to. It reminded me of the hotel on on American horror story. It was hot, smokey and quite creepy. We stayed all of 30 minutes and demanded a full refund which we got and rebooked at the Domain.

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

Thank you for your recent review of your stay. I am sorry to hear that the hotel was smokey and... 更多 

1条点评
2016-7-29的点评
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I booked this room through price line and regret to say I didn't read through all of the reviews and took the 3 out of 5 stars to be a good sign. The guy who checkede in was nice, however he proceeded to tell me how bad smoking us for you and went on and on about for a good... 更多 

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that... 更多 

72条点评
2016-7-25的点评
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I have stated at this property five other times, and was always pleased. Not this time. Light bulb missing from bedside lamp, bathroom had burned out light and was dangerously dark, one remote for two TV sets (a remote that did not work), and worst of all people partying and children screaming in the pool outside our window until 11:30.... 更多 

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

Thank you for your recent review of your stay. I am sorry to hear that the guests were partying all... 更多 

德克萨斯州达拉斯
25条点评
2016-7-25的点评 通过移动设备发表
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Went on Hot wire to look for a reasonable hotel and found one. 2 out of three people gave it a good rating. When you use hot wire, you never know what hotel will come up. We were only staying one night and we didn't get back to the hotel until 8:30 that night. The hotel room is fairly big... 更多 

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

The staff and I read your comments about your stay with us. I am happy to read your remarks about... 更多 

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设施

特色
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 小厨房
  • 无烟房
  • 家庭房
网络
  • 免费高速WiFi
  • 免费网络
服务
  • 免费停车
  • 自助式洗衣服务
  • 会议室
  • 提供上网服务的商务中心

Extended Stay America - Austin - Northwest - Research Park的其它相关信息

地址: 12424 Research Blvd., Austin, TX 78759
地区: 美国 > 德克萨斯州 > 奥斯丁
价格区间: ¥667 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Austin - Northwest - Research Park 2.5*
房间数: 120
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