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奥斯丁大学区万怡酒店 Courtyard Austin-University Area

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在200家奥斯丁酒店排名第147
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109条来自 TripAdvisor 社区的点评

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乔治亚迪凯特
76条点评
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Interesting thing. It is now November but this hotel experience from April has stuck with me forever. Listed below is an email that I sent to the "Dual Manager". Checked in early which was great. I am in room 908. About 1:30 PM I went to sanitize my hotel glass with hot water to find out there was none. (... 更多 

管理层回复:

I am so sorry that you had multiple issues with your stay. Reading your comments, I have never received an... 更多 

德克萨斯州The Colony
4条点评
2周前点评
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We stayed at this hotel on a recent visit to Austin to tour a college with our daughter. Fortunately it was only for one night. When we arrived at the hotel we were given a room that was smaller than what I had reserved so my family had to go back down to the check-in and wait in line to... 更多 

管理层回复:

Thank you for your review. We are sorry that the new Marriott Courtyard standard decor did not meet your expectations.... 更多 

4条点评
2周前点评
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I have been with Marriott rewards to years now. I only stay at Marriott because i can count on quality. This was not the case. Our shower had pubic hairs on it. There were tears in the linens, and the A/C was disgusting. My son has allergies and cough during the night due to this. We tried to talk to... 更多 

管理层回复:

Thank you for bringing these issues to our attention. I apologize that the room and services that you experienced did... 更多 

旅行者正在热评这些奥斯丁的酒店

德克萨斯州Red Oak
3条点评
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Beautiful rooms with amazing views!!! Very romantic, quaint & peaceful. Easy access to 6th street & lots to do. In house restaurant & bar, weight room. Valet service was fast, convienent & great staff!

德克萨斯州Edinburg
30条点评
3周前点评
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My husband and I stayed here just this past weekend and we will never go back. Upon arrival we had a small problem which the manager treated in a horrible manner. After I fixed the problem, we were able to check in. After checking in we went up to our room and as soon as we opened there door we... 更多 

管理层回复:

I am so sorry that your check in was not what you are I expected. We have addressed the issue... 更多 

4条点评
3周前点评
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I stayed for business for a week and here are the pros and cons: Pros: Great view of downtown in the distance if you face the right direction Bed very comfortable modern TV's and bathroom Cons: I did not like the location inconvenience, nothing the hotel can do at this point but going out to a one way road got... 更多 

管理层回复:

Thank you for your honest review. We are trying everyday to improve service and make our hotel a place that... 更多 

36条点评
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I recently stayed at this hotel for business. The lobby is beautiful and stylish and rooms have been updated. Beds are comfortable and pillows were great. As a platinum Marriott member you get a free Starbucks drink at the cafe as a welcome gift along with some Marriott points. They have a small gym with some free weights, newer Lifetime... 更多 

管理层回复:

Thank you for your honest review of our property. We try hard to make sure our guest gets the bestt... 更多 

加利福尼亚阿纳海姆
1条点评
4周前点评
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I made a reservation over 3 months in advance and received an email a week before the trip that I was moved to another hotel because they had a contract with another group reservation that they had to accommodate. Unfortunately I was also with a group but we all made separate reservations so I was the only one impacted from... 更多 

管理层回复:

I apologize again for the situation and I understand how you feel being that you were relocated due to booking... 更多 

德克萨斯州休斯顿
1条点评
4周前点评
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Grimy tub/shower floor. Grungy television remote. Slimy grime in the coffee machine where the rag didn't reach. Worst hotel staff I've ever encountered - they discounted my room $30 and expected me to be happy about it.

管理层回复:

I apologize if your room was not up to your and our expectations. Please contact me at the hotel so... 更多 

10条点评
2016-10-26的点评
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We arrived hours early and was able to get checked in. Room was nice and clean, staff where great. The Mexican restaurant that is just outside of the hotel parking lot was very good. Pool was a bit small but didn't seem to get much use.

管理层回复:

Thank you for your nice comments. Everyday we continue to work hard to improve on service and guest expectations. I... 更多 

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  • 免费高速WiFi
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  • 免费停车
  • 有健身房的健身中心
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  • 无烟房
  • 套房
  • 家庭房
客房内设施
  • 微波炉
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  • 自助式洗衣服务
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奥斯丁大学区万怡酒店的其它相关信息

地址: 5660 North IH-35, Austin, TX 78751
地区: 美国 > 德克萨斯州 > 奥斯丁
价格区间: ¥1,019 (基于标准间的平均价格)
酒店星级:3星级 — 奥斯丁大学区万怡酒店 3*
房间数: 198
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