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Extended Stay America - Austin - Metro

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在32家奥斯丁特色住宿排名第18
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15条来自 TripAdvisor 社区的点评

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1条点评
1周前点评
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Bathroom fixtures around tub looked like a scene from a 70's run down hotel. Did not expect building to look run down upon arrival. Front entrance locks were missing. Management only cared to update facility w/ paint and new sleeping quarters however the both the kitchen and bathroom were run down. Never again.

德克萨斯州休斯顿
3条点评
1周前点评
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I reserved a room with 2 beds for my 16 year old daughter and myself, only to get there and was given a room with one bed because that's all that was available, in which my daughter was less than enthused to share a bed with her good ole dad. My best analogy of the hotel is, you can put... 更多 

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1条点评
3周前点评
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The TV has snowy channels, you have to ask for towels every day or use wet towels. They do not clean rooms daily, so trash overflows. No Ice maker on site, have to fill Ice trays and wait for them to harden. I do not recommend for nay occasion!!

53条点评
2016-11-14的点评
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I stayed at the Extended Stay America for two nights. I arrived early, so I needed to wait until the official check-in time before receiving a room. I did need to call for the front desk attendant to come to the front desk (there was a sign with a number to call). The first room I was given smelled like... 更多 

德克萨斯州Rockwall
1条点评
2016-11-13的点评
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The room was large and had a working full kitchen, but only a handfull of TV channels, most all of them either sports or news. AC was either freezing me out or way too hot, even tho I wouldn't change the temp setting, so not working properly. Toilet leaked. Called front desk to get utensils for kitchen as we were... 更多 

Manager_11525,Extended Stay America - Austin - Metro 的 Manager,回复了这篇点评

Your feedback is important. Thank you for sharing. Please accept our apologies that you endured many inconveniences during your stay.... 更多 

2条点评
2016-10-26的点评 通过移动设备发表
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I stayed here for three nights with 30 of my employees. All accommodations were met with a smile and very helpful with all of my concerns. Front desk staff was always available when we needed them. This hotel I have stayed at every time I go to Austin for business or leisure.

德克萨斯州沃思堡
1条点评
2016-10-17的点评
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My bed sheets were dirty, stained, and had hair all over them. When I pulled them all the way back to take them off there was a live roach and another type of bug in the bed. When I visited the front desk they said the manager was gone and there was nothing they could do. I wanted to leave... 更多 

22条点评
2016-10-17的点评
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This hotel needs to offer customer service training to their staff. I had to wait for someone to come to the front desk. When they arrived they said, "what you want?" I asked for more towels for my room because when they "cleaned" it they didn't replenish my towels. I was told I had to bring my dirty towels back... 更多 

Manager_11525,Extended Stay America - Austin - Metro 的 Manager,回复了这篇点评

Thank you for completing a review for our property. I would like to apologize for the experience. It appears there... 更多 

1条点评
2016-10-11的点评 通过移动设备发表
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I stayed at this hotel for three nights. I found the staff very professional and polite. The room was clean and comfortable. That was my first time ever staying at an Extended Stay, but I will book there again when I come back to Austin.

Manager_11525,Extended Stay America - Austin - Metro 的 Manager,回复了这篇点评

It is so rewarding to see that you had an excellent stay at our hotel. reading your comments about the... 更多 

德克萨斯州休斯顿
45条点评
2016-8-23的点评
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Spent 5 nights here in mid-August. Over the past 5 years we have booked this hotel for our Austin visits. It is located on 290 E just one block east of I-35 and is therefore conveniently close to downtown. Located in a business park area and is always safe and quiet. Rooms have been updated, the staff is always friendly,... 更多 

Manager_11525,Extended Stay America - Austin - Metro 的 Manager,回复了这篇点评

Your feedback is very important. I'm thrilled to read how you consistently had a great experience with our hotel. It... 更多 

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设施

特色
  • 免费停车
  • 游泳池
  • 有健身房的健身中心
  • 免费高速WiFi
关于此酒店
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 无烟房
  • 小厨房
  • 套房
  • 家庭房
客房内设施
  • 微波炉
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务
  • 干洗服务
  • 提供上网服务的商务中心

Extended Stay America - Austin - Metro的其它相关信息

地址: 6300 US Hwy 290 East, Austin, TX 78723
地区: 美国 > 德克萨斯州 > 奥斯丁
价格区间: ¥1,035 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Austin - Metro 2.5*
房间数: 84
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