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Holiday Inn Auburn - Finger Lakes Region

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在8家Auburn酒店排名第4
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Holiday Inn Auburn - Finger Lakes Region
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377条来自 TripAdvisor 社区的点评

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6条点评
2分 4周前点评 通过移动设备发表
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I stayed here for a wedding. I tried to check in at 3:00 but my room was not ready. Lots of other guests arrived along with the bridal party. While the front desk staff did well juggling rooms, there were not enough rooms cleaned for all of us. Some guests got ready for the wedding in other people's rooms, went... 更多 

纽约州Oswego
14条点评
5分 4周前点评
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I held an event at this hotel for seven days. Every room was booked. The staff at this hotel has got to be the hardest working group of people I have seen in a long time. All of the staff was so accommodating. They went above and beyond our expectations. There were 450 people at the banquet. All people attending... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

Thank you so much for your wonderful review, I will definitely share this with our staff. 更多 

伊利诺伊州Sleepy Hollow
2条点评
4分 2016-7-20的点评
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Over several weeks in June/July 2016, four of us visited this hotel. I tried another because our friends said this one was 'so bad'. But the other was... not so nice. So I tried this Holiday Inn after all. I stayed on the top (5th) floor, where the rooms are in great shape, clean and new. I heard that some... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

Thank you very much for your great review. 更多 

17条点评
2分 2016-7-14的点评 通过移动设备发表
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After reading the reviews, I was expecting something pretty bad, but actually was pleasantly surprised that our room was spacious and had a comfortable bed. But it did have a slight lingering cigarette smoke smell and was dark. The hotel needs a complete revamp and while fine for an overnight, is not a place I would choose to stay for... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

Thank you for your review, we are preparing to renovate the hotel this fall as it does need some attention. 更多 

旅行者正在热评这些Auburn的酒店

194条点评
3分 2016-7-14的点评
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Friendly front desk people, who screwed up. I called the day before and asked for a quiet room away from the pool. I was checked into a room directly facing THE POOL! So, I had to go back down got the desk and change rooms. The rooms are tired in appearance. limited places to plug in our iPhone, etc. But... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

I apologize for our mistake and will ensure we do a better job of training our staff. We pride ourselves... 更多 

39条点评
2分 2016-7-10的点评 通过移动设备发表
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Two stars is overly generous for this hotel and the only reason I give two versus one is because they comp'd one night because of the experience. The hotel hasn't been updated in at least 20 years. Picture a Holiday Inn circa 1995. AC didn't work in my first room and didn't work in the room they moved me to... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

Thank you for your honest feedback, we appreciate this type of comments to help us understand the needs of our... 更多 

10条点评
2分 2016-7-1的点评 通过移动设备发表
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Room was terrible - smelled musty and moldy. I got the worst room in the hotel- probably because I booked on expedia. The prepaid rooms with Expedia always get the worst. The toilet in the room swirls for 2 minutes but never really flushes. VERY OLD Lobby was nice. Central courtyard with pool looks nice but did not use the... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

I am sorry we did not meet your expectations. We do not set rooms aside for Expedia guests due to... 更多 

以色列特拉维夫
115条点评
2分 2016-6-25的点评
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We usually choose brand chains to sleep at, to know what to expect. The Holiday Inn should be an above average place. This one is far from it. Old; unattended; not clean; terrible breakfast; Bar that does not serve alcohol (!) yet is open; overall feeling of "we do not want to be here". Rooms are large but not very... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

We agree the hotel is in need of a renovation, we have only recently purchased this property and are making... 更多 

纽约州Oswego
6条点评
5分 2016-6-14的点评
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Every thing was great. Comfortable bed, clean room , lots of pillows (slept like a baby), only one burp. Key did not work first time. Five minutes to fix it. Not a big deal. Had a great stay. Staff was great, very warm and cordial. Thank you.

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

Thank you for such a great review. It was our pleasure to serve you. 更多 

纽约州水牛城
2条点评
3分 2016-6-10的点评
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I stayed twice in a few weeks for business. The hotel is in desperate need of updates both in its furnishings and decor as well as in it's amenities for customers. The restaurant is not open until late in the day and does not even have a liquor license so that people staying can unwind. The rooms were somewhat clean... 更多 

Patrick M,Holiday Inn Auburn - Finger Lakes Region 的 General Manager,回复了这篇点评

Thank you so much for your comments, we are diligently working to correct the comments you have mentioned. We understand... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 客房送餐服务
  • 免费停车
  • 免费高速WiFi
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 无烟房
  • 套房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 会议室
  • 宴会厅
  • 会议设施
  • 客房送餐服务
  • 免费停车
  • 干洗服务
  • 提供上网服务的商务中心
  • 洗衣服务
  • 自助式洗衣服务

Holiday Inn Auburn - Finger Lakes Region的其它相关信息

地址: 75 North St, Auburn, NY 13021-2503
地区: 美国 > 纽约州 > Finger Lakes > Auburn
价格区间: ¥1,176 (基于标准间的平均价格)
酒店星级:3星级 — Holiday Inn Auburn - Finger Lakes Region 3*
房间数: 165
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