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祖亚娜海滩度假酒店 Zuana Beach Resort

在69家圣玛尔塔酒店排名第6
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1,298条来自 TripAdvisor 社区的点评

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加拿大纳奈莫
32条点评
6天前点评
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Great service - some of the staff speak English, and will help with making phone calls and booking bus transportation. Our room had almost everything we wanted, including microwave, toaster/oven, and drinking water (one 20 l. jug was provided). Great location - in tower 2 on the 11th floor. All rooms in this tower have ocean view, with large covered... 更多 

Socialmediazuana,祖亚娜海滩度假酒店 的 Departamento de Servicio al Cliente- Zuana Beach Resort,回复了这篇点评

We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow. Thank... 更多 

宾夕法尼亚兰卡斯特
5条点评
1周前点评
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This is a great place if you want to go to Colombia, specially Santa Marta. The things that make the resort great are; -great attitude of staff -nice facility What is frustrating is; -the gym has really weird hours...(it's about them, not me as a guest) it is closed most of the day. Open in the morning and evening only..really... 更多 

Socialmediazuana,祖亚娜海滩度假酒店 的 Departamento de Servicio al Cliente- Zuana Beach Resort,回复了这篇点评

Thank you for taking the time to tell us about your enjoyable experience with Zuana. We are working in our... 更多 

2条点评
2周前点评
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I paid my reservation in advanced through Expedia but the hotel said they never received it. I was perplexed. I had to pay again after 3 hours of haggling with the staff. It was embarrassing. I also requested a ocean view but I got a kiddie pool view. When ordering a cheeseburger and fries it took me 2 hours to... 更多 

Socialmediazuana,祖亚娜海滩度假酒店 的 Departamento de Servicio al Cliente- Zuana Beach Resort,回复了这篇点评

We offer rooms with some specific things but no promise a special view, we are working to improve our service... 更多 

14条点评
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We stayed for 2 nights with some friends, nobody speaks english, they have no clue about good service, we arrived at 10:40pm super hungry and everything in the hotel closes at 11pm so forget about food, drinks or anything after that hour. The next day we went to the bar in the hotel at 10 and they told us it... 更多 

Socialmediazuana,祖亚娜海滩度假酒店 的 Departamento de Servicio al Cliente- Zuana Beach Resort,回复了这篇点评

Dear guest, Please accept our sincere apologies for some inconvenience during staying. We offered food and beverage service in different... 更多 

4条点评
2016-11-12的点评
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getaroom dropped the ball and messed up my already paid in advance reservation, 1st they wouldn't let me into the property because no one had my name anywhere, after showing the security person my cell phone displaying the information and paid confirmed reservation, he called different people and finally let me drive into the property. When I tried to check... 更多 

1条点评
2016-10-26的点评
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Food and beverage choices are limited compared to other resorts of this size and quality. WiFi throughout the common areas is so bad that I had to use the hotspot on my phone. Complete lack of internet connectivity in the rooms despite a WiFi connection. This is a show-stopper for me. Seriously? Guard your food in the main restaurant if... 更多 

6条点评
2016-10-12的点评 通过移动设备发表
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Kids loved it as the pools are fantastic and video games decent. Breakfast are great but 5 stars in Colombia is not the same as other countries 5 stars. Ordered one meal there in 5 days and it was very average. Everything there is over priced. There is a mall 10 mind walk where you can get plenty food and... 更多 

瑞士洛桑
67条点评
2016-8-12的点评 通过移动设备发表
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Stayed for two nights in the hotel and booked a double room only with breakfast included. The rooms are spatious and clean. The view from the balcony is quite nice as you see the entire resort and the sea and can catch amazing sunsets from that point. Breakfast was really good. Included a variety of dishes both local and international.... 更多 

Socialmediazuana,祖亚娜海滩度假酒店 的 Departamento de Servicio al Cliente,回复了这篇点评

Thank you for taking the time to tell us about your enjoyable experience with Zuana. We are working in our... 更多 

25条点评
2016-8-5的点评 通过移动设备发表
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It is a beautiful location and beautiful facilities ; the beach is gorgeous and the view from the rooms is amazing . Rooms are clean and comfortable but nothing special. Breakfast is good . The few things that we didn't like: wifi is only avalible at the lobby not in the rooms!!! The gym Close extremely early !!!

哥伦比亚波哥大
33条点评
2016-7-26的点评 通过移动设备发表
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Zuana Beach resort is a very good hotel located very close to the airport and to "El Rodadero" area. Not so close to downtown Santa Marta. From the airport to the hotel is a 10 minutes ride and the cost is between 15k and 20k pesos. Once you arrive to the hotel there are two gates, the old and the... 更多 

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特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 餐厅
  • 有健身房的健身中心
  • 海滨
  • 酒吧/大堂
  • Spa
关于此酒店
  • 禁烟酒店
  • 海滨
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • Spa
  • 网球场
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 家庭房
  • 无障碍客房
  • 小厨房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
  • 公用Wifi
服务
  • 免费停车
  • 儿童活动 (适合儿童/家庭)
  • 干洗服务
  • 会议室
  • 提供上网服务的商务中心
  • 洗衣服务
  • 门房服务
  • 宴会厅
  • 会议设施
  • 机场接送
  • 精通多国语言服务员
  • 自助式洗衣服务

祖亚娜海滩度假酒店的其它相关信息

地址: Carrera 2 No. 6-80 | Bello Horizonte, Santa Marta 470006, Colombia
地区: 哥伦比亚 > Magdalena Department > Santa Marta District > 圣玛尔塔
价格区间: ¥1,087 (基于标准间的平均价格)
酒店星级:3.5星级 — 祖亚娜海滩度假酒店 3.5*
房间数: 330
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酒店类型:
第 3 名Spa酒店,圣玛尔塔
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