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罗塔纳酒店 Al Marwa Rayhaan by Rotana-Makkah

Mecca排名第18的266酒店
King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
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Mecca排名第18酒店 (共266家)
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    5分
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    4分
  • 舒适度
    4分
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    4分
  • 性价比
    4分
  • 清洁
    4分
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阿曼Muscat
顶尖点评家
71条点评 71条点评
4分 3周前点评
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This hotel has an excellent location. Right in front of the Alharam. In 10 Minutes you can reach the masjid. The rooms are a good size but the bathrooms are really small and badly designed. The shower room door opens towards the toilet seat. Also water leaks out of the shower area and quite irritating to have the bathroom floor... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mr. Nishamr I greatly appreciate you taking the time to share with us your experience during your recent stay... 更多 

TripAdvisor会员
3分 4周前点评
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The hotel website pride itself by saying it is 5 star hotel. But compared to other 5 star hotel it is not . I would say it is 3 star plus maybe on the borderline of 4 star. The hotel needs to improve in order to give guests the comfort and service that they pay for a 5 star hotel.... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mr. Valued Guest First of all, I would like to thank you for choosing Al Marwa Al Rayhann as... 更多 

埃及开罗
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5条点评 5条点评
5分 5周前点评
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Location is perfect just in front of Alharam, I am certainly recommending it for anybody visiting Makkah. The architecture consists of 7 towers, in the middle there is the biggest one "the Clock tower", and there are 3 towers right to it and other 3 on left, all towers have different hotels and Almarwa is 1 of the right hand... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mr. Yamen Thank you for your recent correspondence regarding Al Marwa Al Rayhann Makkah by Rotana, We appreciate you... 更多 

孟加拉国达卡市
资深点评家
41条点评 41条点评
5分 2015-4-26的点评
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Was Blown away by the cleanliness and service, even though had to wait till 4pm to get the room, that was a bummer after a 6 hour drive from Medina. Cant beat the Location, I think there are 5/6 Hotels in Zamzam tower, however this hotel was in the more quieter side of the tower less rush. The rooms are... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mr. Jammer0000 Thank you for having taken the time and effort to write us your feedback, I was delighted... 更多 

4分 2015-4-19的点评 通过移动装置
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We stayed at here for 5 nights, with my elderly mum, two children and husband. From the start our experience was nothing but FANTASTIC, Alhamdulillah the room, the service and most of all the breakfast. Staff were friendly and helpful. We called for assistance on many occasions and the hotel were prompt and efficient at dealing with our requests. I... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mrs. Zubedakhan Thank you for sharing your experience with us, we appreciate you taking the time to make us... 更多 

资深点评员
8条点评 8条点评
1分 2015-4-18的点评
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I hate this place!i really hate it! The receptionist are very lousy,the rooms are dirty and they smell like urine,a receptionist called me by 1 in the morning telling me that he has to change my room and that they gave me the wrong room,who's fault is it. I was already asleep that night so I got angry, what kind... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mr. Juwaira, Thank you very much for taking the time to share your comments with us. Please accept our... 更多 

1分 2015-4-16的点评
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We have been staying at this particular rotana everytime we come to Makkah for umrah. All my previous stays were just there, nothing to write home about but this particular stay irritated me that I just had to share my experience. We arrived to check in only to find out that our rooms were not ready. A 'ten minute wait'... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mr. Maryam Thank you very much for taking the time to share your comments with us. It is only... 更多 

点评员
3条点评 3条点评
1分 2015-4-3的点评
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I Stayed in the hotel for a night on 31st March while on a visit for Umrah to Makkah.To be very honest this hotel should not have a two star rating also. Room are dirty, carpets have stain, bathroom stinks as there is no ventilation. I have stayed in some of the best hotels and i only write a bad... 更多 

罗塔纳酒店的Director Of Rooms,负责此条点评

Dear Mr. Dirham I greatly appreciate you taking the time to share with us your experience during your recent stay... 更多 

点评员
4条点评 4条点评
4分 2015-3-19的点评

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弗吉尼亚Woodbridge
1分 2015-3-16的点评
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资深点评家
31条点评 31条点评
4分 2015-3-16的点评
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英国伦敦
资深点评家
48条点评 48条点评
3分 2015-3-8的点评
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顶尖点评家
115条点评 115条点评
2分 2015-3-5的点评
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资深点评家
32条点评 32条点评
5分 2015-3-2的点评
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4分 2015-2-25的点评
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