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伊斯坦布尔博斯普鲁斯瑞士酒店 Swissotel The Bosphorus

伊斯坦布尔排名第129的992酒店
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Bayildim Cad No 2 | Macka Besiktas, Istanbul 34357, Turkey
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伊斯坦布尔排名第129酒店 (共992家)
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5分 2014-9-11的点评
sonohj 英国Maidenhead
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  • 位置
    4.5分
  • 睡眠质量
    4.5分
  • 舒适度
    4.5分
  • 服务
    4.5分
  • 性价比
    4分
  • 清洁
    4.5分
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英国Maidenhead
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11条点评 11条点评
5分 2014-9-11的点评 通过移动装置

是的,他们还在翻新,但是我在那的三天里,我没有听到任何噪音或因此有什么纷争。我们的房间在14层,可以俯瞰博斯普鲁斯海峡,景色极好,非常值!每一位工作人员-毫无例外的-都非常热心,友善,而且他们看起来都很喜欢他们的工作。房间无可挑剔,东西齐全(甚至还有雨伞和应急手电筒!),床都很舒适。晚上非常安静,睡眠非常好。早餐丰富美味。推荐!

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伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissotel Guest, Thank you for taking the time to write a review on Tripadvisor. We are so pleased to... 更多 

点评家
18条点评 18条点评
2分 2009-5-31的点评

我们的航班很早,所以到达酒店的时候还不到规定的登记时间——中午12点。尽管我提前几天已经给管理层发过邮件说明我们的抵达时间,他们回复说会尽力给我们安排房间。到达之后,我们被告知需要等待,没有空房了,也不确定什么时候会有。我们眼巴巴地看着其他人登记,我们却在一旁等着!我们上去询问前台员工,两个家伙说会优先考虑他们,因为我们订的房是特价!我们要求见经理,那位年轻小姐又重复了之前的话。 简而言之,是我们的错误,是我们利用了酒店网上的特价。登记的时候我们也感觉像是二等顾客一样被对待! 建议:预订之前三思而后行,不然就是我们这样的遭遇。 我还会来伊斯坦布尔的,但是会住其他豪华酒店。

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伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services ,负责此条点评

Thank you for sharing your experiences regarding your stay at our hotel. We are very sorry to hear about your... 更多 

点评员
3条点评 3条点评
4分 2009-5-14的点评

我和妻子住在这里,度过了我们结婚10周年纪念日。我们原本以为第一天晚上住进一间看到花园美景的房间,因为所有的博斯普鲁斯景观房间已经预订完了。我们一到那里,已经给我们换了间“更高级的”更大的拐角的花园景观房——我们想说真不错结果看到的景观就是酒店前门,计程车和客车进进出出的景象。我们还想着没关系,第二天我们就会搬进博斯普鲁斯景观房了。 当我们从老城区游览完回酒店的时候,他们办事效率还真高,我们的行李已经放进新房间了——终于看到了……楼顶网球场的景象——你的确是可以看得到博斯普鲁斯,就在房间里的一个小角落。这一次我们向酒店抗议了,结果给我们换了间同一边电梯,可是矮了4层楼的房间——结果只看到了马路! 最终我们提着箱子去见经理,他告诉我们所有的博斯普鲁斯景观房都只能看到部分景色,除非预订价格更高的拐角房或套房。为了公平起见,我们搬进了一间拐角房,终于看到了博斯普鲁斯令人惊叹的美景——我们终于得到了我们认为是花钱买到的景色——要是想要看风景,千万别去订标准间。 总的来说,员工们都很优秀(尤其是团队礼宾,为我们的结婚周年纪念找了家非常不错的餐馆),还有水疗设备真不错,我们早上为了做水疗按摩才醒过... 更多 

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沙特阿拉伯利雅德
资深点评家
30条点评 30条点评
4分 2周前点评
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The hotel looks much more awesome in reality compared to the pictures. I loved how it's located near many attractions and restaurants. At first, you would feel it's isolated because of the trees around it, but all the attractions and restaurants are in a 10 minutes walking distance. The room was great with a semi full view of the Bosphorus.... 更多 

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, It was our pleasure to have welcomed you to our hotel & amazing city. We were pleased... 更多 

5分 2周前点评
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It was a business trip extended a bit longer for leisure with my family. Excellent contemporary environment with nice breakfast and friendly staff. Spa facilities was a nice surprise too. Taxis always available at hotel and always used taxi meter, unlike anywhere in Istanbul unfortunately. Concierge was extremely helpful too.

与 Swissotel Hotels & Resorts 合作收集的点评

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, Thank you sincerely for sharing your experiences with us in Tripadvisor. We are very pleased to read... 更多 

荷兰阿姆斯特丹
顶尖点评家
51条点评 51条点评
3分 3周前点评
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Actually, I am not happy by the fact that the hotel did not inform us that they where still undergoing a massive renovation. the usually very nice breakfast area was closed and breakfast had to happen in the lobby lounge showing.a huge photo of the original view, than the view itself. Pool not open yet, roof bar also not open... 更多 

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, We are deeply sorry to read your disappointment in reference to the temporary closure of our certain... 更多 

点评员
4条点评 4条点评
5分 4周前点评
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Would like to just say the hotel was great the room was fantastic very spacious and immaculately clean. Staff were great and would like to mention the two concierges who made out stay great.murat...was wonderful. He booked out flights to bodrum late Sunday afternoon for us and saved us the trouble of having to go to the travel agent. Thank... 更多 

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, Thank you for choosing Swissôtel The Bosphorus for the special occasion. We are very pleased to hear... 更多 

资深点评员
8条点评 8条点评
5分 4周前点评
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Don't be put off by the fact that this hotel is currently being refurbished. It is a wonderful hotel, great staff, lovely spacious rooms. It is close to the tram and old city access. The spa and gym are excellent. I cannot recommend this hotel high enough. You won't be disappointed. And, the Gunaydin Kebab and steak house located just... 更多 

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, Thank you sincerely for sharing your experiences with us in Tripadvisor. We are very pleased to read... 更多 

英国伦敦
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15条点评 15条点评
5分 4周前点评
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One of the Best hotels in the city, beautiful location with views, it's spacious and clean. You will feel safe and comfortable here. We were warmly welcomed by Birol who opened the taxi door and also he will negotiate the price before you get in the taxi. At reception they are friendly. Hidir engaged with us as he helped take... 更多 

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissotel Guest, Thank you for taking the time to write a review on Tripadvisor. Your comments are a big... 更多 

顶尖点评家
99条点评 99条点评
5分 4周前点评
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Yes, it under renovation and some nice parts like the roof top terrace and view from the lobby restaurant were unavailable. However, world class service was still In place. Had a great room in1152' 180 degree view of the water and floor to ceiling windows. Could just sit there all day and watch the boat traffic. Had drinks and no... 更多 

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, Thank you sincerely for sharing your experiences with us in Tripadvisor. We are very pleased to read... 更多 

俄罗斯莫斯科
顶尖点评家
154条点评 154条点评
3分 4周前点评
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The hotel was undergoing renovation which we were not advised about before the time of our booking. The cafeteria was basically moved to the lobby, the views outside the window were of live construction. Otherwise, everything was fine. The spa was actually quite nice for massages and there is a 10m long swimming pool. The service was fine as well.

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, Thank you for taking the time to share your experiences in Tripadvisor. We are deeply sorry to... 更多 

英国阿伯丁
点评员
3条点评 3条点评
5分 4周前点评
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Beautiful Bosphous location and stay made memorable by unusually helpful staff. Very comfortable and modern room with fine view. Outstandingly helpful concierge offering route and dining advice which worked really well.

与 Swissotel Hotels & Resorts 合作收集的点评

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, It was our pleasure to have welcomed you to our hotel & amazing city. We are very... 更多 

5分 2015-4-23的点评
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We were pleased with our stay and would recomend anytime this wonderful hotel The hotel, the personal and the environment were fabulous and we enjoyed our stay very much. We look forward to come back again or in other country

与 Swissotel Hotels & Resorts 合作收集的点评

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, We are very pleased to read your recent stay with us has been most enjoyable, especially your... 更多 

黎巴嫩贝鲁特
资深点评员
7条点评 7条点评
5分 2015-4-21的点评
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the hotel is really nice, very quiet area... professional staff, nice rooms / perfect views... must try their spa! the indoor pool and gym is fatastic... (breakfast didn't have big variety) (visited Oct2013)

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, Thank you for taking the time to share your experiences in Tripadvisor. Your comments are a big... 更多 

点评员
4条点评 4条点评
5分 2015-4-17的点评
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Huge, modern and very comfortable room with espresso machine and Bose Bluetooth appliance. Extraordinary bathroom with bathtub and large shower cabin. Restaurant is very good (different kind of foods) and waiters very friendly. I really appreciated the atmosphere

伊斯坦布尔博斯普鲁斯瑞士酒店的Director of Guest Services,负责此条点评

Dear Swissôtel Guest, Thank you for taking the time to share your experiences in Tripadvisor. We are so pleased to... 更多 

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