Dear Rvee_Maranan, First of all, I would like to thank you for choosing to stay with us during your recent... 更多
Dear Vivian1985, Thank you for your recent stayed with us. I would like to convey my sincerest apologies for all... 更多
我们周六晚上入住,周三离开。周天的时候,我们去逛了一整天的街,回来后发现,虽然房间整理了,但是地板垫,卫生纸,还有沐浴露都没有了。 而周一的时候,根本没人来打扫房间,没办法,我们最后只好在早上4点钟的时候打电话给他们让他们派人来打扫房间。 周二晚上的时候下起了大雨,从墙面漏尽水来,在地板上形成了一滩水,害的我差点滑倒。于是我跟前台反映这种情况,结果前台的那个人不仅不道歉,还坚称他不知道。最后,我告诉他我要找他的上司反映这种情况,可他还是坚持他不清楚。我真的是又愤怒又失望!一个不懂的倾听反馈的人根本不应该来从事服务行业!! 我在这住的这些日子里,房间就没有被好好打扫过。我来时看到的床头柜上的头发,直到我离开的那天还在。很明显,根本就没打扫过。 唯一值得称赞的是酒店的看门人,每次看到我们拖着大包小篓的东西回来,他都会主动帮我们搬运。
Dear Knglina, First of all, we highly appreciated your feedback for this could help us in improving our services. Your... 更多
The hotel is bit hard to find but is a good value hotel. Rooms are nice and clean. The staff are not that courteous. The WiFi is free and good. The lobby and frontage is congested. Breakfast is good with a nice spread of items. The location is close to Indra market and other night shopping streets. There are so... 更多
Front Office staff were so rude... Room Service was worst like anything... We were not sure whether they are hotel staff are part time workers... Couldn't even speak single word of english... We had to keep call again and again for room service and restaurant just to order a Mineral Water.
I stayed there from 28 - 31 Mar 2015 in the new wings. Ideal location for shopping and great food, all within walking distance. Staff were polite and try their best. Breakfast is fine. Will be good if they could change the menu everyday. Was eating the same dishes for 3 days. Some areas for improvement are: 1. Lack of... 更多
Dear Samantha C, Greetings from Grand Alpine Hotel! Thank you for making us part of your travel to Bangkok and... 更多
this hotel has the most perfect location. visited Bangkok for my little shop and found almost everything I need. very close to retail stores and food shops which opens 24/7. rooms are quite small but just okay for me. don't expect for nice views and luxury hotel facilities though. breakfast is just right to live within a day. free Wi-Fi... 更多
Haunted For sure. Does not harm but doesn't let u sleep or be alone. staff,food and other services are up to the mark. stayed here thrice just ignoreing previous experience ..But it same or even worSt at times.