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Platinum Palace Hotel

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在73家弗罗茨瓦夫酒店排名第35
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214条来自 TripAdvisor 社区的点评

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1条点评
2016-9-18的点评 通过移动设备发表
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Layout of the expensive apartment 300 terrible.I got spine injury at the elevator entry and I was on the floor 1.5 hour waiting for ambulance. Nobody from the hotel staff come to check me!!! As a guest I was unable to use restaurant because was wedding, so what??? I need to eat as well. Many many more bad things. Don't... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Dyrektor generalny,回复了这篇点评

Dear Mr Matt, we are very sorry because of your indisposition and we felt we reacted properly calling ambulance. We... 更多 

德国Eckernforde
67条点评
2016-9-6的点评
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Reception was quick and friendly, room was ready upon arrival (ca 1pm). Large bathroom with rain shower in business room. separate wc. Breakfast was good, but one morning out of eggs (should not happen in 5* hotel). One night we returned to the hotel at 11:15 pm and asked for a beer at the bar. We were told that this... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Dyrektor generalny,回复了这篇点评

Dear Guest, Thank you for your nice review regarding reception service, room comfort and breakfast at the Platinum Palace Hotel*****.... 更多 

82条点评
2016-8-28的点评 通过移动设备发表
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This hotel looks great, the building is stunning and the hotel room was very nice, however the standard of service is not 5 star. Upon arrival the man in the reception desk did not welcome us or great us in anyway, not even a smile. We had a booking in the restaurant and was advised to change the time due... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Dyrektor generalny,回复了这篇点评

Dear Guest, thank you for all the details described in your review of the Platinum Palace Hotel*****. We do try... 更多 

31条点评
2016-8-2的点评 通过移动设备发表
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Our stay (11 family members) started well with a lovely receptionist, but it soon went sour. Not nearly enough staff to support customers. 45 minute waits for menus, getting your own cutlery, 55 minutes for salads made incorrectly, and rooms that you can't stand up in (pictures below). When the food arrives and is correct, it is excellent, but the... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Dyrektor generalny,回复了这篇点评

Dear Mr Perry, Thank you for your review and valuable observations. We did try to satisfy you with good service... 更多 

丹麦哥本哈根
38条点评
2016-7-29的点评
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We had pre-booked/pre-paid a room, why we got the worse room available and not at all looking like the commercials. The room was really bad and it was only prepared for one person and when we asked for extra towels and a bathrobe, then it was really old and missing a strop, so the belt couldn’t sit correct. The room... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Dyrektor generalny,回复了这篇点评

Dear Jens, thank you for your time to write the review. What I read is like a description of not... 更多 

加拿大奇利瓦克
46条点评
2016-7-26的点评 通过移动设备发表
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This hotel is easy to get to from the highway, it is on the tram rout into the city square. That said, The hotel charges an extra 17 Euros per day to park, breakfast Is an extra 15 Euros and as you need to put your keycard into a slot to activate electricity in the room you can't charge any... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Dyrektor generalny,回复了这篇点评

Dear Shaza, thank you for your review and some interesting notes. Regarding the keycard - it's a fantastic solution used... 更多 

164条点评
2016-7-24的点评 通过移动设备发表
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This hotel was, we were told, originally a Music Academy. It appears to be around a century old (by my estimation), and is absolutely lovely. The floors in the public areas are all original, and the the ceilings quite beautiful. There are lots of lovely original features. There's a very pleasant terrace at the rear of the hotel, but no... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Dyrektor generalny,回复了这篇点评

Dear Christine, thank you for your time to write so nice review of the Platinum Palace Hotel*****. It's so motivating... 更多 

40条点评
2016-6-13的点评 通过移动设备发表
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After having travelled for 50 years in all major hotels of the World I feel exactly when I am welcome or not ! No comment on the room which is Good tough no water Cooker nor coffee Upon check in at 1pm we checked about lunch which was not available due some conference! No alternative was offered like room service... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Front Office Manager,回复了这篇点评

Dear Traveller, Thank you for taking time and reviewing Platinum Palace on TripAdvisor. All your comments regarding stay in our... 更多 

英国曼彻斯特
4条点评
2016-6-5的点评
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We stayed in the Platinum palace for 2 nights after my wife had a cosmetic procedure in Poland. The hotel itself was very beautiful from the outside, was surprised it was right on the road but that made it very convenient for travel. It’s a very grand hotel with lots of nice features. The receptionist on arrival was very cold... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Front Office Manager,回复了这篇点评

Dear Guests, We would like to thank You for your stay in Platinum Palace Hotel. We were delighted to host... 更多 

119条点评
2016-5-31的点评 通过移动设备发表
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Stayed here on a business trip. Beware rooms on the front as they face the main road and the tram depot opposite. For some reason the room designer thought it would be a good idea to have the bathroom facing the main road and a clear window, v odd. Air conditioning was quiet but not particularly effective Breakfast was nice,... 更多 

Agata_Chilinska,Platinum Palace Hotel 的 Front Office Manager,回复了这篇点评

Dear Guest, Thank you for taking time and reviewing Platinum Palace ***** Wroclaw on TripAdvisor. As our hotel has been... 更多 

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设施

特色
  • 免费高速WiFi
  • 有健身房的健身中心
  • 客房送餐服务
  • 餐厅
  • 酒吧/大堂
  • Spa
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
  • 禁烟酒店
活动设施
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • Spa
客房类型
  • 套房
  • 无烟房
  • 家庭房
  • 无障碍客房
客房内设施
  • 空调
  • 迷你吧台
网络
  • 免费高速WiFi
  • 免费网络
  • 公用Wifi
服务
  • 客房送餐服务
  • 干洗服务
  • 会议室
  • 会议设施
  • 机场接送
  • 提供上网服务的商务中心
  • 洗衣服务
  • 门房服务
  • 宴会厅
  • 精通多国语言服务员
  • 自助式洗衣服务
  • 托婴服务

Platinum Palace Hotel的其它相关信息

地址: ul. Powstancow Slaskich 204, Wroclaw 53-140, Poland
地区: 波兰 > 波兰南郡 > Lower Silesia Province > 弗罗茨瓦夫
价格区间: ¥652 (基于标准间的平均价格)
酒店星级:5星级 — Platinum Palace Hotel 5*
房间数: 46
预订选项:
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酒店类型:
第 2 名商务酒店,弗罗茨瓦夫
第 5 名Spa酒店,弗罗茨瓦夫
第 19 名豪华酒店,弗罗茨瓦夫
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