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The Bonerowski Palace

在257家克拉科夫酒店排名第77
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429条来自 TripAdvisor 社区的点评

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英国伦敦
74条点评
2周前点评
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Ideally located, just off the main square (ask for quiet room to avoid noise) Friendly and helpful staff who respond to every request efficiently and promptly. Good breakfast, reasonably priced. Rooms comfortable. However...no turn down service as standard (unless specifically requested), small sized bath towels, shower only, spa very small and ill equipped (need to give 30 mins notice for... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Hello. Thank you for adding comments, it is very important to us. Each room has a minibar. There are built-in... 更多 

1条点评
2周前点评
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Large room very dark only small lamps.good but dark bathroom Only tea bags no coffee, no milk had to ask each day Waited over an hour in the restaurant for our evening meal which was forgotten Breakfast choice limited , not five or even four star First night extreme noise coming from one of the hotel rooms until approx 5am.so... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Hello. Thank you for adding comments. We're sorry that you encountered problems. We will try to solve them. We invite... 更多 

12条点评
3周前点评
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Well where to start on arrival we where told the hotel had double booked and we would have to stay at a property away from the square .we stood are ground and they moved the next guest instead.No manager and the girl on reception could not see the problem if we wanted to stay somewhere elese we would have booked... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

We are very sorry that you have such experience. As for the club. I think it was a weekend. Then... 更多 

英国彭里斯
42条点评
4周前点评
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Stayed for three nights. Despite a rather inauspicious arrival as my mother tripped over the entrance step and fell flat on her face in. Front of reception, this hotel had everything required. The location is excellent on the main square in the old town. The room. Was gorgeous; furnishing was beautiful and beds very comfy. We were there for the... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Thank you for adding comments. We are very glad that you liked the hotel and we hope that visiting us... 更多 

英国布拉德福
8条点评
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First time in Poland, stayed here and was in the penthouse suite, all the rooms are superb, breakfast not the best but not the worst we have had, it's in a great location right on the square close to all the attractions. I would stay here again

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Come and visit us often. Thank you for your comment. 更多 

英国巴恩斯利
3条点评
4周前点评
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Bang in the main sq central to all things Krakow this was a great hotel very clean Rooms were great with super comfy beds. Hotel staff very helpful The hotel takes you back in time with its decor The room we had was a lot bigger and grander than you normally get elsewhere for the money we paid Breakfast was... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Thank you. For such comments should work hard. Thank you for your feedback and hope to see in Krakow. 更多 

62条点评
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Loved the rooms, both the size and decoration. They're enormous and beautiful, very grand. Breakfast was excellent, although on the first day we had to seek out the young lady to help us. On the second day, the Sunday, the young was excellent. The front desk staff were lovely. No robes in our room and no coffee meant for disappointment.... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

We thank you for your opinion. We hope that you will return to the Palace! 更多 

11条点评
2016-12-6的点评 通过移动设备发表
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Stayed at this hotel for 4 night because reviews were so good. The actual location of the hotel right in the main square was the best thing about it. The room was ok, bed comfy and clean. There were holes in the sheet. There was no coffee only 2 tea bags no creamer or milk. The breakfast buffet was ok... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Thank you for adding comments. We hope that your next stay will be hassle-free. Best Regards 更多 

英国利物浦
24条点评
2016-12-1的点评 通过移动设备发表
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Bang in the main sq central to all things Krakow this was a great hotel with super staff. Rooms were great with super comfy beds. Hotel double glazed so no noise. Breakfast was a buffet and keeping certain elements stocked ( juice bacon sausages) was patchy over the 4 nights we are there but staff always responsive to a request.... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Thank you for adding comments, it is very important to us 更多 

101条点评
2016-11-29的点评 通过移动设备发表
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Second stay here this year. Hotel has so much character. ALL the staff are really great, very friendly and helpful. Rooms are amazing. Breakfast is really nice, all the normal buffet and hot choices but also have "live cooking" options. Drinks are not expensive for a top class hotel in the best location on the main square. Sat out until... 更多 

Hubert C,The Bonerowski Palace 的 Kierownik ds. PR,回复了这篇点评

Thank you and welcome you frequently :-) 更多 

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特色
  • 免费高速WiFi
  • 餐厅
  • 客房送餐服务
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  • 禁烟酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 餐厅
  • 酒吧/大堂
客房类型
  • 无烟房
  • 套房
  • 家庭房
客房内设施
  • 空调
  • 迷你吧台
网络
  • 免费网络
  • 免费高速WiFi
  • 公用Wifi
服务
  • 客房送餐服务
  • 干洗服务
  • 洗衣服务
  • 门房服务
  • 精通多国语言服务员
  • 会议室
  • 提供上网服务的商务中心
  • 宴会厅
  • 自助式洗衣服务
  • 会议设施
  • 托婴服务

The Bonerowski Palace的其它相关信息

地址: ul. Rynek Glowny 42 | Św. Jana 1, Krakow 31-017, Poland
地区: 波兰 > 波兰南郡 > Lesser Poland Province > 克拉科夫
价格区间: ¥1,299 (基于标准间的平均价格)
酒店星级:5星级 — The Bonerowski Palace 5*
房间数: 16
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酒店类型:
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第 19 名浪漫酒店,克拉科夫
第 36 名豪华酒店,克拉科夫
第 49 名家庭式酒店,克拉科夫
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