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托雷阿伦纳尔酒店 Blue Sea Arenal Tower

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在49家埃拉雷纳尔酒店排名第42
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289条来自 TripAdvisor 社区的点评

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托雷阿伦纳尔酒店新近的点评
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5条点评
2分 2015-7-3的点评 通过移动设备发表
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Well where do I start?..... A short distance from Palma Airport. The hotel is opposite a children's playground & Spanish children play there with their VERY loud Mothers till gone 11 at night. My friend & I (both in our 50's) had to leave for our plane home at 3.30am this morning. The children were still playing & screaming at... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Dear Guest, First of all thank you to you comments and we can assure you that them are very important... 更多 

2条点评
1分 2015-6-25的点评 通过移动设备发表
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We are still at the hotel now and thank god it's only for a week! The staff were very unhelpful and didn't give us any information. When we got to our room basic isn't even the word no AC or fan, no TV and the bathroom has barely no running water due to being on the 10th floor! The food... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Dear Guest, We are very sory for the inconveniences but we are not agree in several of your comments. We... 更多 

旅行者正在热评这些埃拉雷纳尔的酒店

3.5分
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1条点评
1分 2015-6-23的点评 通过移动设备发表
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Stayed here for 10 nights from 1st June until the 11th. When we got off the bus the school had just finished for the day and there were loads of children right outside the hotel. Felt really awkward having a much needed cigarette out side after a long journey to the hotel with 50 odd kids around staring at us... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Dear Guest, Thank you and we appreciate all your comments. In your negatives points, we would like to inform you... 更多 

英国Larne
3条点评
1分 2015-6-20的点评
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First impression on getting out of the taxi was, Oh God what have we let ourselves in for. The entrance was falling to bits. When we entered the Reception area it looked as if it was in the process of getting a face lift with new ceilings and some new furniture. We got the impression that Bluesea had just taken... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Dear Guest, Thank you for your comments, we appreciate your comments about the staff. We work very hard for you.... 更多 

英国达勒姆
11条点评
2分 2015-6-17的点评
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this hotel should be advertised as an 18 to 30s holiday certainly not good for families & older guests. Noise & behaviour of lots of younger guests is horrendous we were here for a week came home exhausted as did many other people .such a shame as the hotel staff work hard & are friendly & polite. Food is mixed... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Thank you for your opinion, for us is very important. We are very sorry concerning the noise, we want improve... 更多 

6条点评
1分 2015-6-15的点评 通过移动设备发表
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So I got here yesterday, first impressions, staff extremely friendly , kept some dinner on for us as we arrived late, drinks good and served quick at the bar, pool was nice and quiet, food is nice, but then about 1000000000 Spanish kids arrived, took over the bar played loud music and shouted all night! Why does this hotel let... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Dear Guest, Thank you for your comments. We appreciate that you mention the staff, the service, swimming pool, etc in... 更多 

36条点评
1分 2015-6-15的点评 通过移动设备发表
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I would never recommend this hotel, not even to my worst enemy! Came home from a well earned holiday shattered. Zero noise control!! Please choose elsewhere Phone didn't work and there wasn't a safe in room. First room was disgusting and we had to ask for another room

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Dear Guest, Thank you for your comments. We are very sorry, we try to do our best, sorry for the... 更多 

2条点评
4分 2015-5-30的点评
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we have just returned home from a visit to this hotel and would very much like to say thank you to all the staff and managers we had a lovely time the life guard was very supportive when my grandson hurt himself not once but three times also all the staff were helpful the only down side was that the... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Thank you fpr ypur comment ... we give the best of us every day and try to help our clients... 更多 

英国伦敦
14条点评
1分 2015-5-26的点评
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We booked with Thomas Cook who have this hotel as 3* rating. we where given a room on the 5th floor. The first impression was the terrible stench. On closer inspection we found the waste baskets not emtied and the toilet did not flush. We complained and where given another room which was in an even worst condition. We could... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Dear guests, We are sorry for not fulfilling your expectations. We hope that you have heard about the renewals which... 更多 

1条点评
3分 2015-5-25的点评 通过移动设备发表
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Rooms: One plug only. No TV No WiFi in room Power shower over a small bath which was good Spain doesn't appear to have duvets so slept under sheets Balcony facing away from the sun but had plastic chairs to sit on The balcony railing looked a little loose. Communal areas: Free WiFi in the longue with some comfy chairs... 更多 

Blue Sea H,托雷阿伦纳尔酒店 的 Director de Recepción,回复了这篇点评

Thank you for comments. We assure that we try improve every day and give our best for our clients. We... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 酒吧/大堂
活动设施
  • 游泳池
  • 餐厅
  • 酒吧/大堂
客房类型
  • 无烟房
客房内设施
  • 空调
网络
  • 付费网络
服务
  • 儿童活动 (适合儿童/家庭)
  • 门房服务

托雷阿伦纳尔酒店的其它相关信息

地址: Calle Balears 2, 07600 El Arenal, Majorca, Spain
地区: 西班牙 > 巴利阿里群岛 > 马洛卡岛 > 埃拉雷纳尔
价格区间: ¥534 (基于标准间的平均价格)
酒店星级:3星级 — 托雷阿伦纳尔酒店 3*
房间数: 162
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