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贝斯特韦斯特大酒店 BEST WESTERN Grand Hotel

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在9家哈特尔普尔酒店排名第4
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435条来自 TripAdvisor 社区的点评

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英国剑桥郡
11条点评
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We booked to stay here, along with another 6+ rooms for guests attending our wedding. On check in the receptionist seemed uninterested and not bothered that this was our wedding, very disappointing. I specifically asked that the room my husband to be included a bath, on check in it was only a shower. I was advised there was an additional... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Angella S, Thank you for taking the time to leave us a review, please accept our apologies for the... 更多 

英国伦敦
32条点评
2016-12-10的点评
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Stayed just the one night with my sister. We both had our own rooms on the 3rd floor. Room was lovely and big. Bit run down and basic but clean. TV was a bit on the small side but, then again we wasn't in our room much anyway. Could hear the TV from the room next door, so walls not... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Gillian D, Thank you very much for taking the time to leave us a review, we are pleased you... 更多 

英国沃尔萨尔
7条点评
2016-11-27的点评
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staff where very friendly and helpful had a lovely room though a bit dated the bed was comfortable and the room was spacious we would definitely stay here again, shops near by and plenty of places to drink eat and drink the harbour is not to far away and is lovely, their is parking across the road from hotel but... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear denise c, Many thanks for your kind review, we are pleased you enjoyed your stay with us and hope... 更多 

英国里兹
15条点评
2016-11-20的点评
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Myself and my family have staying at this hotel for the last 15 years and in recent years watching the decline. Not sure if this is due to Best Western chain? Have just returned from my annual 2 day stay and am still trying to warm up. No heating or hot water on Friday or Saturday, hotel fully aware of... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear KingN1M, Thank you for taking the time to leave us a review, we are very sorry that you experienced... 更多 

英国布里斯托尔
16条点评
2016-11-16的点评 通过移动设备发表
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I have stayed at the grand hotel several times over recent years. It's always a mixed bag. The rooms are a good size and some of them have been updated quite nicely. On this particular visit I had as always booked a room with a bath but on arrival after a seven hour drive found I had a room with... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear andypusey, Many thanks for taking the time to leave us a review, we are very sorry for the issues... 更多 

7条点评
2016-11-13的点评
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While the hotel is well situated, with good attentive staff and pleasant decor, the noise emanating from the nightclub on the ground floor is beyond a joke. In a room on the top floor, the music might have well as been in the room next door.

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Matthew M, Thank you for taking the time to leave us a review, we are pleased you found our... 更多 

英国谢菲尔德
26条点评
2016-10-23的点评 通过移动设备发表
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Just got back from an overnight stay for a friend's wedding had a great time hotel was brilliant staff nice an friendly massive rooms we did book executive got a good deal on booking com could do with a spruce up on a few thing like the outside not very well presented specially all the seagulls mess on the building... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear jocardwell, Thank you for your very kind review, we are pleased you enjoyed your stay with us and hope... 更多 

277条点评
2016-10-23的点评 通过移动设备发表
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The young lady on reception was lovely and polite and greeted us in a friendly manner.Our room was 222 which was very spacious with a king and a double bed to choose from. Bathroom could definitely do with some updating.The shower was only Luke warm.I found a deliberate mistake in the middle of the night when I went for a... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Dale P, Thank you for taking the time to leave us a review, we are sorry that you experienced... 更多 

英国伦敦
1条点评
2016-10-16的点评
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We stayed here as were in town for a family members birthday. Nice old style hotel with very approachable staff that made us feel welcome. Had 2 rooms next door to each other as requested and they were clean and had everything we needed. Could probably do with a bit of an upgrade all round but it was still nice... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear andyll16, Thank you for taking the time to leave us a review. We are happy that you enjoyed your... 更多 

36条点评
2016-10-15的点评
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This hotel is absolutely lovely some will say it's dated but in my opinion it adds to the character of the building and hotel, staff were friendly and very polite, in fact couldn't fault it would definitely go back loved it.

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Neilog1, Many thanks for your kind review, we are pleased you enjoyed your stay with us and look forward... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 餐厅
  • 酒吧/大堂
  • 客房送餐服务
关于此酒店
  • 禁烟酒店
  • 残障通道
活动设施
  • 餐厅
  • 酒吧/大堂
客房类型
  • 无烟房
  • 套房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
  • 公用Wifi
服务
  • 免费停车
  • 会议室
  • 宴会厅
  • 精通多国语言服务员
  • 会议设施
  • 客房送餐服务
  • 干洗服务
  • 提供上网服务的商务中心

贝斯特韦斯特大酒店的其它相关信息

地址: Swainson Street, Hartlepool TS24 8AA, England
地区: 英国 > 英格兰 > 达勒姆郡 > 哈特尔普尔
价格区间: ¥521 (基于标准间的平均价格)
酒店星级:3星级 — 贝斯特韦斯特大酒店 3*
房间数: 48
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