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贝斯特韦斯特大酒店 BEST WESTERN Grand Hotel

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在9家哈特尔普尔酒店排名第4
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412条来自 TripAdvisor 社区的点评

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英国桑德兰
11条点评
5分 4周前点评
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On check-in we were upgraded to a suite which was fantastic. The staff were friendly and helpful as always, the breakfast was cooked to perfection and the waitresses were as friendly as ever. Looking forward to my next stay already

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英国里兹
64条点评
2分 2016-7-16的点评 通过移动设备发表
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I'm certain in its day, this was indeed a fine building, and indeed, you can still see the finery on show. But the place is in tatters. Old window frames either painted or screwed shut, never to be reopened. Huge windows, so big that the blinds the hotel has bought aren't big enough to blackout the rooms. Antiquated central heating... 更多 

英国牛津
5条点评
1分 2016-7-10的点评 通过移动设备发表
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Third time we have stayed here and there has been no hot water every time. Our room was stiflingly hot and the walls had big damp patches. The room hadn't been cleaned well and we found the last guests "subway" bag behind the curtains. Only redeeming feature was the very friendly staff serving breakfast.

英国Bo'ness
31条点评
3分 2016-7-3的点评
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We booked this hotel as we were taking our girls with us se we though this would be a treat for them. Firstly parking is a problem, at the weekend you can use the council offices car park but I don't know what you would do during the week. The hotel its self is pretty tired, our room was just... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear 604johnnyboy, Thank you for taking the time to leave us a review, we rely on the honest feedback of... 更多 

11条点评
4分 2016-6-22的点评
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Got a great deal on a suite for a couple of nights. The room was huge. There was plenty of space and the furniture really comfy. The decor around the hotel is in need of a little TLC in places but certainly not scruffy by any means. The rooms were warm and the staff were excellent at all times. We... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Phil M, Thank you so much for taking the time to leave us a review, we are very pleased... 更多 

90条点评
2分 2016-6-19的点评 通过移动设备发表
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This hotel certainly labours under the delusion of grandeur. We stayed here 2 weeks ago and found the place to be highly overpriced for what it is. Fixtures & fittings as so outdated they'd make the Bates Motel look hi-tech. The room and indeed the hotel throughout was dirty and care worn. After attending to business in the early hours... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Kevin B, Firstly, thank you for taking the time to leave us a review, we rely upon the honest... 更多 

5条点评
3分 2016-6-16的点评
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the hotel is quite grand i'll give it that. the staff and service are good. The building is obviously getting on a bit - the floors creak and the bathroom was dated but the whole place has been decorated/carpeted recently and it feels clean. the radiators in the hallways are constantly on making it really warm especially as you get... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Dave N, Many thanks for your kind review, we welcome the feedback you offered and will endeavour to improve... 更多 

19条点评
4分 2016-6-5的点评 通过移动设备发表
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Stayed for just one night in a suite. The room was massive and easily held the two double beds and sofa. The hotel transports you back in time, it has very ceilings and the lifts creaks a bit, but it all adds to the character. We will definitely book again as it was really good value for the money.

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear LynneT551, Thank you very much for your kind review, we are so pleased you enjoyed your stay and look... 更多 

59条点评
4分 2016-5-19的点评
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We stayed at the Grand last Sunday night as part of my sons wedding there, We had a great day and were well catered for the hotel itself has seen grander days and in places needs some upkeep ,but the staff were great and really looked after us , the Wedding reception food was lovely as was the breakfast the... 更多 

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear steveyNewmarske, Thank you very much for taking the time to leave us a review. We are pleased you enjoyed... 更多 

1条点评
5分 2016-5-3的点评 通过移动设备发表
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All staff at the grand hotel were very helpful and very polite. They went out of their way to help us, which was much appreciated by us all. The ballroom was absolutely lovely and made the scene we were filming really stand out.

Hotel M,贝斯特韦斯特大酒店 的 Public Relations Manager,回复了这篇点评

Dear Jodie-Leigh G, Thank you very much for your comments, We are pleased we could assist you with your filming... 更多 

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设施

特色
  • 餐厅
  • 酒吧/大堂
  • 免费高速WiFi
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  • 套房
  • 无烟房
  • 家庭房
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服务
  • 会议室
  • 精通多国语言服务员
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  • 免费停车
  • 干洗服务
  • 宴会厅
  • 会议设施

贝斯特韦斯特大酒店的其它相关信息

地址: Swainson Street, Hartlepool TS24 8AA, England
地区: 英国 > 英格兰 > 达勒姆郡 > 哈特尔普尔
价格区间: ¥621 (基于标准间的平均价格)
酒店星级:3星级 — 贝斯特韦斯特大酒店 3*
房间数: 48
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