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Brooklands Hotel

Weybridge排名第1的3酒店
卓越奖
4.0星级
酒店网站
Brooklands Drive, Weybridge KT130SL, England
Brooklands Hotel
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Weybridge排名第1酒店 (共3家)
2014年卓越奖
最新点评
4分 2012-11-14的点评
maggieb586 英国伦敦
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  • 睡眠质量
    4.5分
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    4分
  • 舒适度
    4.5分
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    4.5分
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英国伦敦
4分 2012-11-14的点评

我是庆祝生日去的,发现spa非常干净、员工十分友好。热水浴缸稍微有点儿小,不过挺不错的。餐厅的菜单不太符合我的口味,但是开车去Weybridge找到了吃东西的地方。如果我住的更久一些,酒店缺少可口食物可能会是个问题。 卫生间带有步入式淋浴,不过没有帘子,十分干净。因为我只住一个晚上,所以没有表示不满,但是客房的确很冷。我刚到不久后,前台打来电话问是否一切ok,并解释了如何提升温度,但是让屋子暖和起来要很长时间,然后会很热,之后又变冷了。 而且在床的一头,床单上有污迹,桌子上的书有些粘手,客房的桌子和灯的插头处都脏乎乎的。我还发现床太软了,我觉得是水床。虽然这么说,我享用了Groupon优惠,一人只要590元人民币,而且包括一次按摩和早餐,很划算。 我会向情侣们和朋友推荐这家酒店,不过你需要开车来,因为这里没有什么可以做的事情,去酒吧和俱乐部都需要至少半个小时。客房清洁人员需要更专注一些,而且或者可以改变一下酒店的菜单,来迎合并不是很挑剔的口味。

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Brooklands Hotel的General Manager,负责此条点评

Thank you for your feedback and I am sorry that there were certain elements of your stay that yuo were... 更多 

英国谢菲尔德
点评员
4条点评 4条点评
5分 2012-11-14的点评

热情周到的员工,优质的设备,极力推荐。团购去的,虽说一般团购都不受人待见,但这里的服务却是相当好,真叫我意外。总之,这里环境幽雅,酒店漂亮,周边有许多可供游览的地方。

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Brooklands Hotel的General Manager,负责此条点评

We are delighted you enjoyed your stay and please be assured we welcome every guest into our hotel with the... 更多 

资深点评员
8条点评 8条点评
4分 2012-11-13的点评 通过移动装置

我通过团购预定了这家酒店,为了给我爱人的生日一个惊喜。我提前给酒店发邮件说明了我们的入住要求,要一间面对着小路的房间,并且我点了一瓶prosecco和一个气球,要求在我们到之前放在房间里。入住很顺利但是当我进到房间去的时候很失望。打开门的时候我看到的是两堵墙。(404房间)被挤在拐角处挨着一个套房,我们有一个阳台,但是没法上去所以看到的就是阳台的这面墙和另一面墙。我真的没法相信我们提前发的那些邮件得到的就是这么个房间。因为实在是对这个房间很失望,所以我就径直从那瓶prosecco和气球前面走了过去。因为它已经把所有我计划的兴奋与惊喜给破坏了:-(。我觉得他们知道这是特别为了生日准备的并且他们在分配我们房间的时候很明显没有考虑到这个。我们甚至能够很清楚听到隔壁的动静。我对前台反映了之后他们确实派人来给我们换了房间。我们244的房间就好很多了,景色也非常棒。如果第一次是这个房间的话,我们的第一印象就肯定会很不一样了。 我还预定了下午茶,我们坐在一位女士的旁边,她走了之后我们又等了十分钟才有人来招待我们。最后我们等到了一个可爱且细心周到的侍者。我们看到在我们之前每一个人都得到了服务,所以很明... 更多 

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Brooklands Hotel的General Manager,负责此条点评

Thank you for your feedback we will certainly share this with the team. I am sorry that we let you... 更多 

资深点评家
25条点评 25条点评
5分 2012-11-12的点评

赶上网络促销,我们住了这里,真的非常划算。我们买的优惠券包括一晚的房费,双人早餐,下午茶,还有2人份的25分钟的按摩。房间很棒,两张大床,家具也很不错,大平板电视,ipod的基坐,大储物柜,宽敞的卫生间,有浴缸和淋浴。窗外的景色也很不错,是奔驰的测试赛道。唯一的缺点是我发现床对我来说太软了。房间装修大气,如果说上述是男生更喜欢的,那么奢华芳香的spa就是女士de最爱了。浴袍和拖鞋是在房间的,所以你可以舒适的下楼去。健身房设施齐全,男女换衣间都有蒸汽房和桑拿。 我最喜欢的莫过于泡在阳台的浴缸里俯瞰赛道。我们做了脸部和全身按摩,非常舒服,非常专业。我们在酒吧吃了晚餐,因为下午茶吃的比较晚,我们只点了鸡尾酒随便吃了点。晚餐是500元,我们觉得价格比较合理,因为食物和服务都不错。早餐实在是太好吃了,鸡蛋做的都绝了。我的咖啡杯也非常漂亮,但是上来的咖啡不太热,不过很快热心的服务员就给我换了。总之住的非常满意,酒店非常人性化,即使再挑剔的客人也会满意的。我绝对还会来的。

该点评有帮助吗?
Brooklands Hotel的General Manager,负责此条点评

We are delighted that you had a great stay with us on one of our Groupon offers, I am pleased... 更多 

顶尖点评家
50条点评 50条点评
4分 2012-11-12的点评

登记入住很简单,但是到了房间发现卡不能用,不过问题迅速解决了。餐厅不错,服务非常好……酒吧很酷,鸡尾酒真好喝! 当我们回到房间后,发现电话坏了,试图修好但没用,最后我们的房间升级到另一间。再一次,电话还是不能用,不过很快就修好了。唯一的不快是我们晚上11:40打电话叫客户服务,员工说太晚了!所以我们得打当地的24小时Tescos!!第二天我不舒服,叫早餐到房间,他们说不可以,只能到餐厅吃自助!我解释说身体不舒服,让他们行个方便,结果他们还是拒绝了! 我愿意再次入住这家酒店,因为它位置好、房间大、有酒吧和餐厅,不过客户服务需要大大改进!

该点评有帮助吗?
Brooklands Hotel的General Manager,负责此条点评

Thank you for your feedback and I do hope that you are now feeling better. I am suprised that you... 更多 

资深点评员
9条点评 9条点评
5分 6天前点评
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Great location at brooklands circuit. so handy for do at the museum. quick check in and out. grand view over the track. Grand breakfast especially proper field mushrooms, although not kept terribly warm.

资深点评员
9条点评 9条点评
5分 1周前点评
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Stayed last Saturday night (18th March). Had a second floor room facing the Race Track. Cannot fault the room at all - it was lovely. Lovely spacious room and the bed was so comfortable - pure luxury! On checking in, we were offered a rate of £10 per person breakfast (had originally decided against booking a breakfast when I booked... 更多 

英国伦敦
点评家
19条点评 19条点评
4分 1周前点评
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We enjoyed a two night stay at Brooklands hotel for our anniversary. I had booked a delux room and upon arrival my husband asked if there were any upgrades available as it was our anniversary weekend. We didn't expect a free upgrade but also didn't expect the staff member to laugh and say no we don't do free upgrades! A... 更多 

英国伦敦
点评员
4条点评 4条点评
4分 1周前点评 通过移动装置
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My friends and I decided to celebrate handing in our dissertation by having a spa weekend, the Brooklands Hotel was perfect for that. The spa facilities were literally flawless, I personally had a Body Brushing and a facial done. The room itself was lovely clean, comfortable and organised. Location itself is convenient if you don't plan on leaving the hotel... 更多 

Brooklands Hotel的General Manager,负责此条点评

We are so pleased you chose Brooklands to celebrate and that you enjoyed the facilities and the team looked after... 更多 

资深点评家
25条点评 25条点评
2分 1周前点评
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Want a spa treatment? Want one near Weybridge? All I can say is don't bother here. I have been going on and off since it opened a few years ago and I am now decided that enough is enough. First time I had a massage with a male therapist who refused to moderate the pressure and was left in agony... 更多 

瑞士日内瓦
顶尖点评家
276条点评 276条点评
4分 1周前点评
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I stayed here for 3 nights recently as part of a work stay. The staff were superb and very helpful and friendly. Breakfast is really filling with a huge variety. Rooms are large and the walk in shower was good. A few issues, firstly the bed was far too soft so not a good nights sleep for me, although I... 更多 

Brooklands Hotel的General Manager,负责此条点评

Thank you for your feedback and I am pleased the team looked after you well. I am sorry that overall... 更多 

5分 2周前点评
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The Brooklands Hotel is one of the nicest hotels I've stayed in. It's modern, clean and most definitely worthy of its 4*. I booked using Groupon to get Afternoon Tea, Spa Treatments, an overnight stay and breakfast as a surprise for my Fiancé. He was blown away as the hotel is outstanding for what I paid!! All of the staff... 更多 

Brooklands Hotel的General Manager,负责此条点评

we are delighted you enjoyed your stay with us and I hope we can see you back again very soon. 更多 

资深点评家
35条点评 35条点评
5分 2周前点评
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Stayed here over Easter and although we arrived an hour and a half early we were told our room was available. We stayed in one of the trackside rooms and all I can say is that it was extremely well appointed and had a great view of the nearby Mercedes World track. I am by no means a petrol head... 更多 

Brooklands Hotel的General Manager,负责此条点评

We are so pleased you had a great stay and enjoyed the facilities of Brooklands and the surrounding area, I... 更多 

英国Greater London
5分 2周前点评
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I totally disagree with anyone who says that the service and the quality of the Hotel is anything less than excellent. I have been staying at hotels for over 44 years. As far as I am concerned, this should be a five star Hotel. I do not want to ruin the small surprises that they throw in, but let me... 更多 

Brooklands Hotel的General Manager,负责此条点评

Thank you for taking time to review our hotel and also for the wonderful comments on our property and my... 更多 

英国Prenton
资深点评员
8条点评 8条点评
4分 2周前点评
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We stayed at this hotel for 2 nights through Superbreak over the Easter weekend whilst visiting family nearby. The deal was for 2nights B&B + dinner on first night. The hotel is very modern with friendly and efficient reception staff. Our room was a standard double which was roomy, bright and spotlessly clean. The room had walk in shower, which... 更多 

Brooklands Hotel的General Manager,负责此条点评

Thank you for your feedback and comments which we will share with the team and ensure that any shortfalls are... 更多 

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