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Chiltern Hotel

在24家Luton酒店排名第18
Waller Avenue, Luton LU4 9RU, England
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Chiltern Hotel
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Luton排名第18酒店 (共24家)
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220条来自我们社区的点评

旅行者评分
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评级
  • 位置
    3.5分
  • 睡眠质量
    3分
  • 舒适度
    3分
  • 服务
    3.5分
  • 性价比
    3分
  • 清洁
    3分
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顶尖点评家
62条点评 62条点评
3分 1周前点评
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This hotel has improved since my last stay, the quality of the rooms is much improved and much cleaner. However, the bar still offers a painfully limited menu with no flexibility offered within the menu - this is of course contingent on getting a menu from the skeleton crew of staff who never seem to be staffing the bar. Overall,... 更多 

英国布拉德福
点评家
17条点评 17条点评
2分 2周前点评
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My experience of staying here earlier this week can be summed up by the Receptionist's behaviour on check-out. Having been given my receipt, she wandered back to the office. I said, "Goodbye" and she simply replied, "Bye" without even turning to look at me. Forget customer service for someone who's paid money that helps to ensure you have employment, it's... 更多 

点评家
16条点评 16条点评
4分 3周前点评
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Arrived 20:00hrs on a Sunday restaurant closed, but able to get snacks in the bar. Pizza and beer £8 not bad prices for a hotel. Hotel and room generally clean, most main areas are in good condition but corridor, landings and other places need a makeover. The bathroom needed a bit of attention (some signs of mould in shower), but... 更多 

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer Thank you for taking the time to write a review. It was a delight to read your comments.... 更多 

丹麦瓦埃勒
顶尖点评家
69条点评 69条点评
2分 3周前点评
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the hotel looked nice from the outside, and the service at the reception was really good upon arrival. But the room and especially the bathroom was really worn down, the bathroom was dirty and also the carpet in the room.

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer May I thank you for taking the time to place a review on Trip Advisor. Your positive comments... 更多 

资深点评员
9条点评 9条点评
3分 3周前点评
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2 night business trip to Vauxhall in Luton, Downstairs good impression, good reception, quick service, corridoors to bedroom very taty but bedroom very clean only problems plug over large for plug hole and couldn't get shower temperature to work.. Had bar meal one night very nice, resturant second night perfect, great staff couldn't do enough to help, breakfast not bad,... 更多 

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer Thank you for taking the time to write a review on Trip Advisor. I was delighted to read... 更多 

英国剑桥
点评家
11条点评 11条点评
1分 2015-5-28的点评
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ARRIVED Thursday for a three night stay. Meals very average but service was good. However our Room was not touched on Friday or Saturday, dirty cups and towels not removed,beds not made. Management were very surly when we complained. A number of families in temporary accommodation are staying at the hotel and children quite noisy.

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer I was very sorry to read your comments on TripAdvisor and may I firstly aplogise for the inconvenience... 更多 

英国莱切斯特
资深点评家
23条点评 23条点评
3分 2015-4-23的点评
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This was a cheap hotel ideal for our purpose and fine if you have reasonably low expectations. I personally did not like: The slow check-in; The tired room; The hard bed and towels; Poor décor around bath; Dirty grouting; Hitting my elbow on the intrusive empty dispenser when in the shower - ouch! Our start was too early to check... 更多 

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer I am disappointed to note your feedback regarding your visit to Chiltern Hotel; I am very sorry that... 更多 

英国Perth and Kinross
顶尖点评家
58条点评 58条点评
4分 2015-4-15的点评
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Down in Luton for a funeral and my mate booked here as he had stayed before. For £65 for a room with en suite I wasn't going to complain given the prices for hotels nearer the airport. I can only give a brief overview as I only stayed one night but here goes- Good points- clean room (good view), comfortable... 更多 

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer Thank you for taking the time to write a review on Trip Advisor; it was a delight to... 更多 

英国Surrey
点评员
5条点评 5条点评
4分 2015-4-13的点评
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We had a lovely stay at Chiltern Hotel. Attended cousin's wedding so stayed the night before and the night of the wedding. Could not fault anything! The staff were very welcoming from the start of our stay until we checked out. Food was delicious and nothing was a problem. Look forward to staying again!!

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer Thank you for taking the time to share the benefit of your experience and for choosing Chiltern Hotel.... 更多 

1分 2015-4-11的点评 通过移动装置
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I have been in this "Hotel" for about two days.It was horrible, rooms very dirty,no decorating rooms and staff very ruff ..Just one boy was very kind and that it is.Only the food was reasonable. there are better places to stay.

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer Thank you for your feedback and I am sorry to note you had some negative experiences during your... 更多 

资深点评家
38条点评 38条点评
4分 2015-4-1的点评
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Had an amazing night, as soon as I walked in. The lady at the reception was amazing. The hotel itself was nice. Bed was comfy and view was also nice. This is the first time I stayed here and to be honest I think I might be coming back. This has to be the 2nd best hotel in Luton, after... 更多 

LTN911,Chiltern Hotel 的 Manager,回复了这篇点评

Dear Reviewer Thank you for taking the time to write a review on Trip Advisor; it was a delight to... 更多 

点评员
3条点评 3条点评
1分 1周前点评
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资深点评员
9条点评 9条点评
5分 2周前点评
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英国谢菲尔德
1分 2周前点评
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英国谢菲尔德
资深点评家
25条点评 25条点评
2分 2周前点评
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