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大斯卡伯勒酒店 Britannia Grand Hotel Scarborough

斯卡伯勒排名第27的28酒店
| St. Nicholas Cliff, Scarborough YO11 2ET, England
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斯卡伯勒排名第27酒店 (共28家)
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3,968条来自我们社区的点评

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  • 位置
    4分
  • 睡眠质量
    3分
  • 舒适度
    2.5分
  • 服务
    2.5分
  • 性价比
    3分
  • 清洁
    3分
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英国Barnsley
4分 2012-11-13的点评

我们在11月来到这家酒店,我们住的客房非常赞,很大很开阔,非常不错的好服务,景致相当一流。我们在这度过非常不错过的夜晚,很舒适。还有这的早餐非常赞,品种丰盛任君挑选。 我们非常享受在这度过的美好时光。很喜欢。真是物超所值。唯一的不足就是办理入住和退房的时间非常有限,就是下午3点到早上10点。

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大斯卡伯勒酒店的Manager,负责此条点评

Dear Guest, Thank you for your comments. All your feedback has been passed to the relevant departments for improvements. 更多 

1分 2012-11-13的点评

酒店名不副实,我们付了2000元房费,但都不想在438房间住宿。床很短,房间很脏,而且非常冷。我们升级到家庭房,浴室瓷砖上都长了黑色的菌斑。餐馆里的食物还算不错。墙上有插电吹风机,但电线太短,我只能跪着使用。服务真的很差,千万不要来此住宿。这是我们住过的最差的酒店,它真应该关门。大堂很漂亮,而且11月份还有员工在唱圣诞歌曲,这家酒店只知道挣客人的钱,而不知道怎么为客人服务。千万别来这里住宿。

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大斯卡伯勒酒店的Manager,负责此条点评

Dear Guest, Thank you for your comments. All your feedback has been passed to the relevant departments for improvements. 更多 

顶尖点评家
89条点评 89条点评
5分 2012-11-11的点评

我和妻子刚刚在大斯卡伯勒酒店休息了五天回来。酒店相当的漂亮,第一印象就让人难忘。我们住的四楼非常不错的双床房,坐电梯很容易到。餐厅运营的不错,食物的品质很好。晚餐后,休息区还提供咖啡和茶。有跳舞的娱乐活动,酒吧经营有佳。总的来说,玩的很开心,非常物超所值,我们已经预定了下个月的客房。

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大斯卡伯勒酒店的Manager,负责此条点评

Dear Valued Guest, Thank you for your comments. Looking forward to welcoming you back in the near future. 更多 

资深点评家
42条点评 42条点评
2分 2012-11-11的点评

在网上查的最后一分钟随机订了这家酒店。一想到这样一个古老又有重大意义的建筑将是我的住处就觉得兴奋,我妻子也觉得印象深刻!!! 经过长途跋涉,我们大概晚上10点到达了酒店。前台的接待头发蓬乱,衬衣露在外面,看起来睡眠不足的样子。他让我们用附近的一个第二天早上9点前免费的停车场。早上8点40后却付了8磅,我试着争辩,但却无济于事。他们说,我没有被告知停车场的具体规则,而我自己应该去了解一下的。我们都很累,房间很旧。床头板后面都是垃圾,一股陈腐的味道,根本达不到标间的卫生标准。 我和我妻子只要条件允许,就会到酒店度周末。这里的服务至多是中等水平,房间条件也很差。如果我们推荐这个地方,那是因为建筑的古老漂亮,但这家酒店真的有失水准,我们不会推荐。附近有别的酒店收费差不多,但条件要好很多。

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大斯卡伯勒酒店的Manager,负责此条点评

Dear Guest, Thank you for your comments. All your feedback has been passed to the relevant departments for improvements. 更多 

2分 2012-11-10的点评 通过移动装置

我住在大斯卡伯勒大酒店两个晚上,不幸的是,我不得不说我对有些方面没什么好印象。我和我的家人在11月2号星期五到达这个酒店,我奶奶行动不方便,所以我们事先预定了一个轮椅,这样可以节省一些后备箱的空间。但是到了之后,我们发现轮椅不在那边,我家人要走到酒店的另外一边去拿轮椅。登记入住花了我们40分钟的时间,我们听不懂那个员工的话,她几乎不会说英语。在走了好多阶的楼梯之后(因为电梯只能容纳所承受的最大量),我们终于到了我们的房间。恶心。我们的房间由三个摆成一排的单人床组成(像是军队里面的床),太让人难以想象了,还有很差的枕头。在检查完了房间之后,我发现屋顶有一个很大的污迹,床边的管道和管道的底部有蜘蛛网,没有什么亮点。房间里有个小衣柜,和一张桌子两张阿米巴椅子——我们印象很不好。使这里变的更差的,你们猜猜是什么?没有淋浴!!!多么的荒谬啊!!!在郁闷中放好我们的行李之后,我们去了餐厅,他们告诉我们餐厅一直开到9点半(费了好大的劲,因为楼层的标记做的很差)。但是当我们到那边的时候,我们发现餐厅还有10分钟就要关门了,那个时候才8点!!!幸运的是,她让我们进去了,但是我希望她没让我们进去,东西看起... 更多 

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大斯卡伯勒酒店的Manager,负责此条点评

Dear Guest, Thank you for your comments. All your feedback has been passed to the relevant departments for improvements. 更多 

1分 2周前点评 通过移动装置
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Booked on groupon to stay at the hotel for 2 nights with dinner for £95... When we arrived Monday 18th may we was given the keys to our room after waiting ages in a que full of about 50 OAP's, it took us a good half hour to find the room as we was on the 7th floor!!! When we... 更多 

资深点评家
48条点评 48条点评
1分 2周前点评
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Started off ok in that we arrived early and were able to get our room before 3pm. However, on getting to the room (320) our first comment was how small it was, and the bed looked like it was some old thing you'd leave in your spare room rather than throw it away. The bathroom was absolutely dreadful - one... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear S4ndyF Thank you for your review. We are sorry to hear that we did not meet with your expectations... 更多 

资深点评员
9条点评 9条点评
3分 2周前点评
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A friend we were travelling with booked a room for us at the Brittania Grand Hotel. From the outside it does indeed live up to its name, if perhaps a little past its prime. We arrived and were allocated a room in the 2000 series. The receptionist pointed me in the direction of the lifts, of which there were three.... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear Graeme E Many thanks for your review. We are sorry to hear that your bedroom didn't tick your boxes,... 更多 

英国苏格兰高地
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4条点评 4条点评
2分 2周前点评
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I am sharing this because people need to know and I am shocked in all honesty. We had several rooms booked here on Thursday night after a gruelling day cycling. First impressions were ok, gorgeous, old, quaint. But I am shocked at the basement rooms. There are three floors, below ground. Each floor was a maze of corridors, our room... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear Debbie D Thank you for your review. Oh dear it certainly doesn't sound like with met with your expectations... 更多 

英国Middlesbrough
点评员
3条点评 3条点评
1分 2周前点评
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We asked for a roon on a high level at booking, we got a room in a basement with no windows. We did get moved to a second floor room which was a family room, no towels, no shower, only a very outdated, dirty bath. The carpets were stained and dirty, the windows clearly have not been cleaned in decades... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear 32fairview32 Thank you for your review. We are sorry to hear that we did not meet with your expectations... 更多 

点评员
5条点评 5条点评
3分 2周前点评
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This would have been a wonderful hotel in its day but sadly that is about 70 years ago! Rooms are very tired, poorly matching furniture,bathrooms very much in need of updating, although do work. Because of the age, I didn't find the bathroom as clean as it could have been. Very much a 'bus tour ' hotel, chairs in dining... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear ann g Thank you for your review. We are sorry to hear that we did not tick all your... 更多 

英国Sunderland
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20条点评 20条点评
2分 2周前点评
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Arrived for what I thought would be a relaxing break, how wrong can you get. Lobby dark and dingy with a smell of foist Check in slow now I now why it was people complaining Went up to the 4th floor in a very small lift,walked along creaking floorboards passed buckets collecting rainwater in the corridor, opened the door to... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear quizpeople Thank you for your review. We are sorry to hear that we did not fully meet with your... 更多 

英国Barrow
资深点评员
6条点评 6条点评
5分 2周前点评
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Beautiful old hotel, not your usual bland modern hotel. We have stayed here many times. Rooms old fashioned, but clean. Worth paying extra for sea-view -glorious sunrises and views over harbour, castle and North Sea. Buffet style meals, plain but nicely cooked. Staff friendly and entertainment excellent, Good value for money.

大斯卡伯勒酒店的Manager,负责此条点评

Dear Shelia D Thank you for your review. We are so pleased you enjoyed your stay with us and we... 更多 

资深点评员
9条点评 9条点评
3分 2周前点评
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The hotel is a little tired in places and is in need of some TLC however the staff are very welcoming and helpful they did however appear a little lacking in support for all of the complaints noted whilst we stayed - most of which possibly could have been avoided had clients put more effort into their bookings it's a... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear Almsbob Thank you for your review. We continue with our rolling works of improvement across the hotel and we... 更多 

4分 2周前点评
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Historically beautiful if a little faded in places. Staff extremely polite and helpful. Room pleasantly furnished, tea coffee and T V. Dining room self service, unexpected but well managed and food very good with plenty of choice. On arrival we were pleasantly surprised to be given our key and room number while still on the coach, this saved queueing at... 更多 

大斯卡伯勒酒店的Manager,负责此条点评

Dear Frank A Thank you for your review. We are delighted that you enjoyed your break away with us. Thank... 更多 

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