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Harbour Heights Hotel

普尔排名第6的13酒店
73 Haven Road, Sandbanks, Poole BH13 7LW, England (原名FJB Collection - Harbour Heights)
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Harbour Heights Hotel
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普尔排名第6酒店 (共13家)
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  • 位置
    5分
  • 睡眠质量
    4分
  • 舒适度
    4分
  • 服务
    4分
  • 性价比
    3.5分
  • 清洁
    4.5分
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英国普尔
资深点评员
6条点评 6条点评
5分 2周前点评
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We celebrated two of our friends 50th birthdays with a special surprise lunch, the food was excellent, the staff attentive without imposing, they could not do enough to make our time special. Of course, the view is amazing but the whole atmosphere in the hotel was relaxed and convivial. Everyone in our party enjoyed themselves and have thanked me personally... 更多 

澳大利亚墨尔本
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18条点评 18条点评
2分 2周前点评
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What a disappointment. You are paying top money for the view (magnificent) and the rooms (good but not great). The staff however were generally grumpy and not at all interested in dealing with guests. Fire alarm went off at 10:30pm on the first night. Other hotels would leave an apology note and a couple of chocolates on the bed, but... 更多 

资深点评家
43条点评 43条点评
4分 2周前点评
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I have used this hotel many times - both for business and pleasure. My friends and I often meet for drinks here in the summer evenings. The bar and restaurant have a veranda that provides truly outstanding views of the harbour, especially at sunset. The food is excellent, and the rooms too. If you are coming to Poole, I can... 更多 

顶尖点评家
99条点评 99条点评
5分 2周前点评
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We had a private 5 course dinner for forty on Friday. The restaurant and service staff did very well. The food was outstanding in particular the confit sea trout and the duo of lamb and jus. The room had a great view over Poole harbour which certainly added to the pre dinner drinks. Have to again for dinner for two... 更多 

资深点评员
10条点评 10条点评
5分 2周前点评
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My wifes' 60th Birthday prompted us to visit this lovely hotel. With a smiling greeting from the lovely Neelma on reception, we knew that we had made a good choice. The staff were courteous and well mannered. Coupled with a cheerful atmosphere within the Hotel, our 2 night stay was a good one. The view from the room, 307, was... 更多 

英国Sandhurst
资深点评员
6条点评 6条点评
4分 3周前点评 通过移动装置
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Quite grand but little tired. Service on first night appalling but made up with genuine apology and total 100% improvement for the rest of the stay plus substantial reduction in first nights meal costs. Room service very good, restaurant service and food amazing. Second go at bar meals excellent. Breakfasts always first class and poached eggs in eggs benedict perfect... 更多 

资深点评员
10条点评 10条点评
3分 3周前点评 通过移动装置
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Booked this hotel on Saturday afternoon, whilst en route. It is part of a group of family owned hotels, including the Sandbanks And Haven Hotels, all of which are in close proximity. What I did like was the stunning terrace and views; lovely watching the sun go down. The room was large, with small balconies, again overlooking the harbour. We... 更多 

5分 3周前点评
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I could not rate this hotel higher, I am well traveled and therefore believe I can be rather hard to please. The harbor heights hotel exceeded all of my expectations. I arrived at the hotel with my partner and were greeted by ever so welcoming staff and it only got better. My room was divine with everything from a helpful... 更多 

点评家
13条点评 13条点评
5分 3周前点评
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We stayed here for one night on Saturday 18the April. We booked earlier in the day at short notice after a disappointing previous night at a guest house in Swanage. I loved this Hotel, the room, the service, the terrace bar, the staff and the price were all great. I will definatly stay here again when in Poole or in... 更多 

英国伦敦
资深点评家
38条点评 38条点评
4分 4周前点评
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Visited this hotel only for drinks, although there was a wedding going and most of the staff were occupied with the wedding I did not feel neglected. Bar staff seemed friendly and eager to serve - good range of drinks and enough seating was avalable, as some of the other reviews mentioned outside terrace area has amazing views. Around 8pm... 更多 

英国伯恩茅斯
资深点评员
7条点评 7条点评
5分 4周前点评
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We went to the Harbour Heights for the day onSunday for a light lunch a relaxing afternoon with the papers and then dinner in the evening as a birthday treat. We did not stay overnight so this review is purely based on the restaurant. All I can say is that the food was exceptional. Every dish we ordered was of... 更多 

4分 4周前点评
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When we arrived at the Harbour Heights Hotel my friend went outside to the decking area and I went to the bar to order us a couple of cokes. The lady behind the bar was pouring beers and placing them on the tray for another lady to deliver. I got the impression that all the staff who work at this... 更多 

英国伦敦
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5条点评 5条点评
4分 4周前点评
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I stayed at the Harbour Heights as part of a conference group. This is very much a residential hotel and that showed. The staff were not accustomed or orientated to dealing with large groups so struggled on dealing with the large meal services. However the food was great from breakfast through to evening meal. The views from the terrace were... 更多 

英国Salisbury
1分 4周前点评 通过移动装置
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We waited 30mins in the casual dining for our drinks for my birthday lunch, the service was generally very bad and the couple next to us complained also. Later a couple of young ladies arrived and they also complained about the very poor service today. We were not told about the special offer lunch in the restaurant and generally we... 更多 

英国格洛斯特
顶尖点评家
92条点评 92条点评
3分 5周前点评
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2nd visit here and the hotel is still very nice. Sadly, this time, our room was half the size of the one we had last time, which was no big deal, as the view is of course still fantastic. But the bed was the worst I have attempted to sleep in, in a very long time. The mattress was incredibly... 更多 

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