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Aparthotel Tropical

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71条来自 TripAdvisor 社区的点评

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3条点评
2016-9-29的点评
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On arrival the reception staff were arrogant ignorant and rude. They did not speak more than 3 words to us in the whole of our 2 week stay. To get to our room we had to walk through a very dark disused old reception area and several dark corridors. The rooms are very dated and desperately need updating. It's impossible... 更多 

Qmanagerservice,Aparthotel Tropical 的 Director de Relaciones Públicas,回复了这篇点评

Dear Customer We are very sorry that your stay has not been satisfactory. We take note of your comments to... 更多 

3条点评
2016-8-8的点评
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For a three star hotel, the food/service/location was excellent. The rooms are spacious and immaculate, very basic but well priced even so. There is a wonderful balcony with table and chairs overlooking the square, beds are fairly comfortable and small kitchen area with everything you need. Bathroom is absolutely fine, fairly powerful shower and large sink/mirror area. Rooms are cleaned... 更多 

英国Bellshill
2条点评
2016-7-28的点评
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Service all round was good from reception to the maids. The room was basic and comfortable and fulfilled our needs. The location we felt was very good and amenities plentiful. Rooftop pool was very handy with great views. We were at this hotel in May and have booked again for September! Ps fresh towels every day with a smile and... 更多 

英国格拉斯哥
2条点评
2016-7-12的点评
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Room was fine although had to ask for clean towels a few times. They advertise your able to keep your room for a late checkout, they were overbooked when we were there . We received a room on last day for a shower with no electricity so had to shower in the dark ! The hotel advertises to meet dietary... 更多 

旅行者正在热评这些德拉克鲁兹索尔港的酒店

英国奥斯沃斯特
1条点评
2016-6-27的点评 通过移动设备发表
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We stayed here in June for a week it was very clean the food was varied but nice and fresh. Think we had a decent room 407 with a massive balcony overlooking the plaza. Music at pub directly below was good from 10 pm til 12 am! The staff were great all very friendly and helpful. Not much for kids... 更多 

4条点评
2016-1-26的点评 通过移动设备发表
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We stayed here for one week. You shouldn't expect 5* hotel because clearly this is not one. But all in all I think it's good hotel right in the middle of everything. We were very pleased about the location. It can be a bit noisy at nights if you have your balcony facing the Plaza del Charco but we weren't... 更多 

Qmanagerservice,Aparthotel Tropical 的 Director de Relaciones con Clientes,回复了这篇点评

Dear Customer We are delighted that your experience has been satisfactory. We note your comments to continue our improvement process.... 更多 

英国威尔斯
3条点评
2015-12-30的点评 通过移动设备发表
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Paid half board but ate out. I thought food was either cold and uncooked or left shrivelled and wasted because I tried various different timetables in vain. Taking a shower was a nightmare because of a fixed soap dispenser on the wall at head height ofmyself and I kept hitting my head on it also if the water pressure got... 更多 

Qmanagerservice,Aparthotel Tropical 的 Director de Relaciones con Clientes,回复了这篇点评

Dear Customer We regret that your experience has not been satisfactory. We note your comments to investigate what happened. Yours... 更多 

英国海斯
13条点评
2015-12-9的点评 通过移动设备发表
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I'm here now...a bit noisy in the mornings if you've had to much..but otherwise it's not all that bad....location is spot on.. Bang in the middle of it....2mins from top restaurants, the beach, and bars which are quiet through this month, staff are helpful, yes it's dated, but the pools on the roof and scenic views are excellent,, it's clean... 更多 

Qmanagerservice,Aparthotel Tropical 的 Director de Relaciones con Clientes,回复了这篇点评

Dear Customer We are delighted that your experience has been satisfactory. We hope to see you back with us. Yours... 更多 

英国莱切斯特
18条点评
2015-11-19的点评
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Pictures looked fan, location is excellent. What you don't find out until you get there is that the entrance is shared with another hotel/apartment making it very difficult to find. Shabby reception and ignorant reception staff make this even worse if that's possible. Access to "the Tropical" part of the building is through a maze of dark uninviting corridors. Fridge... 更多 

Qmanagerservice,Aparthotel Tropical 的 Director de Relaciones con Clientes,回复了这篇点评

Dear customer. After carefully reading each paragraph of your claim, we have opened a serious incidence in the company to... 更多 

16条点评
2015-11-1的点评
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I went self catering as I like to be flexible. My first room did not have a balcony as booked and the table was insecure to the wall. My second room had a very small balcony. The cooking facilities were 2 electric hotplates, sink and a fridge. No cooking utensils, Electric kettle, Oven or Microwave. You couldn't fry an egg!... 更多 

Qmanagerservice,Aparthotel Tropical 的 Director de Relaciones con Clientes,回复了这篇点评

Dear Customer. We regret that your experience was not satisfactory. Outside noises are due to the central location of the... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 酒吧/大堂
  • 免费高速WiFi
活动设施
  • 游泳池
  • 餐厅
  • 酒吧/大堂
客房类型
  • 小厨房
客房内设施
  • 客房内冰箱
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
服务
  • 机场接送
  • 洗衣服务

Aparthotel Tropical的其它相关信息

地址: Lugar Puerto Viejo 1, 38400 Puerto de la Cruz, Tenerife, Spain
地区: 西班牙 > 加纳利群岛 > 特纳里夫 > 德拉克鲁兹索尔港
价格区间: ¥1,307 (基于标准间的平均价格)
酒店星级:3星级 — Aparthotel Tropical 3*
房间数: 39
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