Most of the staff were very nice and helpful.
Breakfast is served in a very small lobby right at the entrance to the hotel.
Our room was very clean. The Internet service was not good.
The hotel is very near shops , restaurants and transport links
I don't understand why it is a four star hotel.
I would not return.
It is a beautiful hotel in a convenient location. When my wife and I saw the room, we were delighted. We were quickly disappointed when we saw there was no air-conditioning. The first few nights we asked if they would turn on the air-conditioning, and they said "They would look into it." Finally, they got tired of us asking and...
Where to begin...
I arrived at the hotel in a rush having literally minutes left to print, sign and return an important tax document back to the U.S. Of course, had I known the hotel and its incredible staff already, this would not have been a concern. The lovely lady at the desk Ana Carolina politely welcomed me, printed my...