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插曲酒店 Episode Hotel

皇家利明顿矿泉市排名第11的19酒店
64 Upper Holly Walk, Leamington Spa CV32 4JL, England
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皇家利明顿矿泉市排名第11酒店 (共19家)
最新点评
2分 2013-4-16的点评
HattersOnTour86
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409条来自我们社区的点评

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评级
  • 位置
    4.5分
  • 睡眠质量
    3.5分
  • 舒适度
    3.5分
  • 服务
    4分
  • 性价比
    3.5分
  • 清洁
    4分
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资深点评家
26条点评 26条点评
2分 2013-4-16的点评

我妻子和我回家前刚在这家酒店住了2晚。我们住的是商务房。优缺点如下: 优点: 酒店地理位置优越,步行10分钟就能走到该城市的大部分地方,方便我们餐饮购物。乘车到Warwick Castle也仅要10分钟,出行真的是很便利。 我们房间里的喷头和浴缸很不错。 房间面积适中(不过不知道标间高间什么样) 缺点: 最主要的问题是:我们最初住在(5号)房间。之前已经付款升级成了商务房,但是当我们晚上11:30就寝的时候才发现床垫坏了(已经不可能凑合睡了),上面还有很严重的污渍。当天的房间检查员早就应该发现这个问题,那为什么还要给我们这间房。当我上前台投诉的时候,那儿仅有的一名员工却是个没在这家酒店干过多久的新手,他不知道哪里有多余的床垫,不知道怎么用电脑查看新房间。他想不出怎样能帮助我们,这种能力实在是不足以独自值班(这不是他的错,是酒店的错)。最后我们换到了看起来好一些的9号房……非得等到出了问题,才急忙把9号房腾出来,那么为什么不一开始就给我们这间房呢?酒店方面对让我们带着所有的行李连夜换房这件事既没有道歉,也没有任何补偿。 酒吧价格贵的离谱。一瓶啤酒,一杯malibu和可乐就要76块钱。 早... 更多 

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资深点评家
29条点评 29条点评
3分 2013-4-11的点评

我在那里只住了一晚,是商务旅行。 酒店非常干净、舒适,不过我不太喜欢那里的早餐。 自助餐很糟糕,我点了培根煎蛋,很小一份。 不过,含早餐住一晚上,我花了754元人民币,这在利明顿(Leamington)价格还是很合理的。 电视机只有六个频道,都是英文的。 没有小冰箱,不过做咖啡和茶的设备齐全。

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英国德比
点评员
4条点评 4条点评
3分 2013-4-9的点评

地理位置不错,步行就能走到镇上。总体来说,员工还不错。早餐非常简单(他们连豆类都不提供!)房间对于我们来说还不错,可是如果你不能从床下蹦到床上的话,这个房间并不适合你。总的来说,住的还可以吧。

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点评家
18条点评 18条点评
4分 2013-4-2的点评

我和老公来这里度过周年纪念。不得不说酒店很棒!十分享受在这里的时光,推荐任何来这里的人度过实惠的假期!虽然有一些需要改善的地方,不过没有任何因素能阻止人们前来!我们的房间很美,宽敞干净,还在按摩房里享受了按摩,十分放松,并且房间装饰美观。 需要改进的地方: 1.5号房间里没有门锁。虽然从外面打不开门,但是员工拿钥匙是还能进来的。要是里面也有个门锁的话就能确保旅客的安全了。 2.酒吧的价格太高了。我之前买两杯饮料可从来没这么贵过,即使在伦敦中心也没有。 3.床垫需要更换了,虽然很舒服,但是疙疙瘩瘩的。 4.每个房间最好都要安装机顶盒,虽然我们不怎么看电视吧,可是电视频道只有1到5,要是安个机顶盒该多好。 优点: 1.宽敞,布局完善。 2.一尘不染。 3.早餐很好吃,做的恰到好处,分量也大。 4.酒吧和餐厅不错。 5.服务员文明热心。 6.按摩房挺好。

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点评家
18条点评 18条点评
3分 2周前点评
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We had an 'amazon' meal here a few weeks prior which was very shoddy - most things unavailable, a very poor selection of vegetables - only carrots being proffered at the main! Just generally very poor - at least three other couples asked for their money back whilst we sat there, being polite and although we had clearly had the... 更多 

英国诺丁汉
3分 2周前点评
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Great property, staff were great- management- 'iffy!' How can you run out of breakfast options twice in two days?? There is surely a Tesco close by, breakfast was a total nightmare- how can you get scrambled eggs wrong- twice.. That said the staff were terrific .. chef must have been Curt out of Fawlty Towers! Rest of the stay was... 更多 

点评员
4条点评 4条点评
5分 3周前点评
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The staff at the hotel went out of their way to make our family and friends get together a wonderful occasion. The service and food were first class, lots of lovely touches and nothing was too much trouble. We will definitely be returning!

英国诺里奇
2分 4周前点评
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On the second night of our stay 8th April I was pretty disgusted to find, in my bed, a used bloodstained plaster !! I presented the offending item to the "front of house manager" the next morning on checking out and asked for the Hotel Manager - to find he had not come in yet. I left with the request... 更多 

资深点评家
49条点评 49条点评
4分 5周前点评
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The hotel is a real mixed bag. We've been here for a few 40th parties and it has been great - but I can understand other guests poor ratings if you are trying to get to sleep before midnight! We stayed here the other month with a Wowcher - making it extremely reasonable. Plus we had one of the refurbished... 更多 

插曲酒店的General Manager,负责此条点评

Dear Guest, Thank you for taking the time to review Episode Hotel. I am glad you had an enjoyable stay... 更多 

英国林肯
资深点评员
7条点评 7条点评
4分 2015-4-27的点评
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We chose this hotel as we had a voucher for a stay and a meal. The hotel was pleasant and well located for the town centre. The gentleman on reception (manager?) was very helpful, pleasant and hardworking and couldn't do enough for us. The meal on the Friday was lovely and unlike previous voucher experiences we were not limited on... 更多 

插曲酒店的General Manager,负责此条点评

Dear Guest, Thank you for taking the time to review Episode Hotel, I am pleased that you had an enjoyable... 更多 

1分 2015-4-25的点评
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We stayed over at the weekend. My wife tried to sleep but there was a live band banging on and on while the rooms were directly above the bar. All we could hear were drums through the floors and walls. The bed was bad and the pillows were cheap. When the music finally died down we could only hear the... 更多 

插曲酒店的General Manager,负责此条点评

Dear TripAdvisor user, I am very sorry that you did not enjoy your stay at our hotel. If you would... 更多 

英国Stevenage
顶尖点评家
87条点评 87条点评
2分 2015-4-21的点评
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Stayed here for 1 night in April. Hotel is easy to find but on arrival there was no car park spaces and I asked where the overflow spaces were to be told they were "in the road but don't worry its free"! Made my way to the room and very old looking and looked like 2 cats had been fighting... 更多 

插曲酒店的General Manager,负责此条点评

Dear TripAdvisor user, Thank you for taking the time to review our property. I am very sorry that you did... 更多 

英国Aldershot
资深点评员
6条点评 6条点评
4分 2015-4-16的点评
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The location of this hotel is perfect for the centre of Leamington Spa. You take a lovely little stroll through the green which will lead to the main high street and other quaint little off shoots. Yes, you have the ' high street' names but you will also find a great mix of boutique style shops, restaurants and bars to... 更多 

插曲酒店的General Manager,负责此条点评

Dear Guest, Thank you for taking the time to review Episode Hotel, I am pleased you enjoyed your stay and... 更多 

英国Sittingbourne
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4条点评 4条点评
4分 2015-4-14的点评 通过移动装置
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Hotel excellent value , rooms clean and spacious , very nicely decorated. Staff friendly. Hotel in good location and free parking. My only criticism is could do with more seating or lounge area . As there was a private party on and space was limited , bar area was very busy.

插曲酒店的General Manager,负责此条点评

Dear Guest, Thank you for taking the time to review Episode Hotel, I am pleased you enjoyed your stay and... 更多 

英国Stockton-on-Tees
顶尖点评家
71条点评 71条点评
1分 2015-4-10的点评
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The leaflet in the hotel room states that the hotel is undergoing staged refurbishments at the moment. Nothing has been mentioned about when this will be finished. This is fine but there are a lot of things wrong in this hotel room which could be sorted quite easily and cheaply. Going up to my room part of the carpet is... 更多 

插曲酒店的General Manager,负责此条点评

Dear Guest, Thank you for taking the time to review our property, I am very sorry that you did not... 更多 

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