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斯图亚特酒店 BEST WESTERN The Stuart Hotel

德比排名第26的31酒店
4.0星级
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酒店优惠信息
119 London Road, Derby DE1 2QR, England (原名The Stuart Hotel)
斯图亚特酒店
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德比排名第26酒店 (共31家)
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评级
  • 位置
    4分
  • 睡眠质量
    3分
  • 舒适度
    3分
  • 服务
    3.5分
  • 性价比
    3.5分
  • 清洁
    3.5分
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英国伯明翰
资深点评员
6条点评 6条点评
4分 2周前点评
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Me and my mom stayed here for a shopping weekend away. This hotel is perfect location to the City centre and the main shopping centre. The hotel is clean and very relaxed. We had no problems here and will have no problems with staying here again.

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3条点评 3条点评
1分 2周前点评
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What a dump ...... 1) two room changes just to get working wifi, 2) water pressure in the shower less than that of an elderly deerhound, 3) "excellent soundproofing" what nonsense it would help if the windows actually closed, 4) is it beyond the wit of man to make the washbasin plug work ? 5) continually creaking pipes And finally... 更多 

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5条点评 5条点评
2分 2周前点评 通过移动装置
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Stayed the night in this hotel as a treat from a friend, room itself ok, clean and tidy all you need for a nights cheap stay went to the bar for a drink but after a long wait had to go to reception to be served only for them to get the barmaid from the cellar! Breakfast was expensive for... 更多 

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3条点评 3条点评
4分 2周前点评
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We booked a night at The Stuart as we were visiting friends. Very reasonably priced and after reading other reviews wasn't expecting to much. On arrival we were welcomed by a very friendly receptionist, who was polite, helpful, checked us in quickly & gave us directions to our room. Our room was on the first floor to the rear of... 更多 

英国Derbyshire
1分 3周前点评
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英国纽里
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5条点评 5条点评
2分 3周前点评
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Quite disappointed in the hotel. Beds terribly creaky and noisy, rooms not the cleanest the menus on the desk were caked with what looked like dried in biscuit obviously not been cleaned prior to last guests stayed there. After using the tea and coffee sachets nothing had been replaced for our second nights stay didn't give the impression that the... 更多 

斯图亚特酒店的Deputy General Manager,负责此条点评

Der Judith, Thank you very much for your review. I am very sorry that it wasn't a perfect stay for... 更多 

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5条点评 5条点评
5分 4周前点评
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the bed, pillows etc were very comfortable. Bathroom good. Modern and Clean. Free parking at the back. Close to walk into town centre. Was very surpised at how nice it was considering the cheap price. We did not eat at the hotel or drink at the bar so can't comment on that. Staff very friendly and accommodating.

斯图亚特酒店的Deputy General Manager,负责此条点评

Dear Rockd, Thank you for this fantastic 5* review! I have passed all your great comments to the Team. I... 更多 

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5条点评 5条点评
3分 4周前点评
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Decent enough hotel was worried after reading some reviews was on first floor so reasonabley quiet decent size room, just beware if you visit over weekend and there is a wedding on it is likely to be noisy the music from the function room was on until 12:30 am

斯图亚特酒店的Deputy General Manager,负责此条点评

Dear Justin, Thank you for your review! I do apologise for the noise from the wedding. Music should always stop... 更多 

英国诺里奇
资深点评员
6条点评 6条点评
2分 4周前点评
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Booked through an agency on my behalf, I had a colleague read me the reviews whilst I was driving to the hotel. I had to get her to email me the number so I can touch base and put my mind at rest... firstly WiFi, I need it, its not a luxury to have wifi in your hotel, it is... 更多 

斯图亚特酒店的Deputy General Manager,负责此条点评

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英国伦敦
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4条点评 4条点评
3分 4周前点评 通过移动装置
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Stayed at the Stuart Hotel for two nights over the bank holiday weekend. First impressions where good, car park for hotel guests FOC and very friendly welcome. There where good and bad parts so will list all. (I'm never one to moan so don't believe that I'm critical by my list of bad things). When we arrived, we was greeted... 更多 

斯图亚特酒店的Deputy General Manager,负责此条点评

Hello Alisnengland2013, Thank you very much for your review and I apologise for the problem you have experienced during your... 更多 

2分 4周前点评
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My Fiancee and I were looking for somewhere to hold our wedding reception, we didn't have much money to spend on anything lavish. In April 2014 (our wedding was in November 2014) we saw that The Stuart were advertising a Grand Wedding For A Grand promotion. We emailed the hotel to arrange a viewing of their facilities. On arrival at... 更多 

英国伦敦
5分 4周前点评
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Still at the hotel but wanted to share the experience of service way above the norm. No wifi in the rooms (though they're going to fix that in a week or two) and the fixed internet socket in my room was broken (and its late on Saturday night). The receptionist gets somebody to cover the desk, comes to my room,... 更多 

斯图亚特酒店的Deputy General Manager,负责此条点评

Dear Guymonde, Thank you for this 5 start review! I am very pleased that we managed to go above and... 更多 

点评员
5条点评 5条点评
2分 4周前点评
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Was given the wrong type of room from that ordered, reception staff unimpressive (didn't even bother to point me in the direction of my room until asked), had to call front desk for promised toiletries, windowsill hadn't been washed in ages and was caked in mould, water pressure was abysmal so bath took an age to fill up, room was... 更多 

斯图亚特酒店的Deputy General Manager,负责此条点评

Dear Chris M, Thank you very much for your review. I am sorry that we didn't exceeded your expectations during... 更多 

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4条点评 4条点评
2分 5周前点评
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Having stayed in other Best Westerns I was expecting a lot better. Bathroom is tiny, cannot use the toilet without knocking into the basin and no curtain or blind in it, cleanliness has room for improvement. There is no double glazing, so noisy and also a draft. On plus side staff are friendly and helpful and food is good. Would... 更多 

斯图亚特酒店的Deputy General Manager,负责此条点评

Dear MiniVolcano, Thank you very much for taking your time and reviewing our hotel. I am very sorry that we... 更多 

英国德比
点评家
15条点评 15条点评
1分 5周前点评
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We booked this hotel through Expedia but 3 days before we were due to stay, the hotel emailed to say that they couldn't fulfil the booking because their computer systems had been faulty. We were on a non-refundable booking so I've had to spend ages in a phone queue to cancel via Expedia to avoid having to pay for the... 更多 

斯图亚特酒店的Deputy General Manager,负责此条点评

Dear Helenshop, Let me start with apologies for this situation. You are right, we were not able to accept all... 更多 

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