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加的夫希尔顿酒店 Hilton Cardiff

卡蒂夫排名第18的80酒店
卓越奖
4.0星级
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Kingsway, Cardiff CF10 3HH, Wales
加的夫希尔顿酒店
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卡蒂夫排名第18酒店 (共80家)
卓越奖
最新点评
4分 2013-2-8的点评
sweeticewine 北京市
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  • 位置
    4.5分
  • 睡眠质量
    4分
  • 舒适度
    4分
  • 服务
    4.5分
  • 性价比
    4分
  • 清洁
    4.5分
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北京市
点评家
13条点评 13条点评
8条酒店点评
4分 2013-2-8的点评

经过长途飞行后在这里住了一晚,希尔顿金卡会员被升级到套房。酒店位置非常好在Cardiff市中心Castle对面,周边有很多餐厅商铺吃东西买东西都特别方便。酒店有年头了但是维护的还可以,早餐很一般。

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资深点评家
47条点评 47条点评
3分 2012-11-14的点评

当我们到达登记时,就被告知说,因为锅炉发生故障,无法提供热水。前台的员工向我们保证他们正在寻查原因并且会尽快补救。他们想在其他酒店帮我们订一个房间。但是因为他们看起来对于尽快解决问题很有信心,所以我们就决定呆在这里,免得还得出发去一个未知的酒店。总之,到了我们呆那里的第二天,才有热水可以用。(在那之前,顾客都被“邀请”到街道对面的体育馆里洗澡。)最后我们才知道,锅炉实际上是发生内爆炸了,必须换一个新的才行。(这明显要花很长时间。) 有一次我们想在房间里洗个热水澡,结果发现淋浴的下水道完全堵了,瓷砖上满是污迹,一副发霉腐臭的样子。 在最后一个晚上,清洁工把我们的毛巾全部拿走后,就没有给我们换上新的。我们去前台要了几次毛巾,都没有回复。我丈夫下楼找到一个人问他这件事,那个人说我们必须等着他们把毛巾送到房间里去。 而且,每天晚上都有人在休息室边的舞厅里举办大型晚会或音乐会。酒店安排的路上有一个门廊和电梯,这就意味着上面的好几楼都能很清楚的听到那些大声的音乐声和噪声。 最后,说几点好的地方:我们当时为庆祝我们第五年的结婚纪念日到加的夫呆了几天。酒店员工就在我们的房间里留了一个饱含甜蜜祝福的便签... 更多 

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加的夫希尔顿酒店的PA to General Manager,负责此条点评

Thank you for your review of the Cardiff Hilton. Firstly, I would like to apologise for the issue you experienced... 更多 

英国Bridgend
顶尖点评家
110条点评 110条点评
2分 2012-11-14的点评

总的来说,员工彬彬有礼。遗憾的是,大厅里的那个女士却是例外,非常的粗鲁无礼,待人一点儿都不友好。我们在希尔顿的受到的待遇一直都是很友善的,但是以后不会再去这家店,因为还有别家酒店,在那里会受到热情的欢迎,面带微笑,彬彬有礼的服务。

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加的夫希尔顿酒店的PA to General Manager,负责此条点评

I was very concerned to read your review of the hotel following your visit. I would like to offer you... 更多 

英国伦敦
资深点评家
22条点评 22条点评
4分 2012-11-13的点评 通过移动装置

每晚光停车就要20英镑我觉得真是有点坑爹,我以后大概也不会来了。不过员工很友好,我的房间有很大的床也很赞。酒吧和餐厅不错,健身房设施齐全。

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加的夫希尔顿酒店的PA to General Manager,负责此条点评

Thank you for taking the time to post a review of the hotel. I was really happy to read your... 更多 

英国布赖顿
顶尖点评家
53条点评 53条点评
5分 2012-11-13的点评

我们这次住这里完全是临时起意。我们以前在这住过,我们也很喜欢这里。不用担心停车的问题,是这家酒店的一个加分项。我们住在一层的超大床客房,楼下是酒吧,不过我们完全听不到外面街上或者从楼下酒吧传出的声音。房间和浴室很宽敞,很干净。床很坚固,很舒服。我们在这里睡得很好。 早餐服务的工作人员很热心,也很有礼貌。早餐自助味道很好。 我特别喜欢在电梯里遇到阿根廷人还有萨摩亚橄榄球队! 喜欢城堡的景色,很开心这里离所有地方都很近!

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加的夫希尔顿酒店的PA to General Manager,负责此条点评

Thank you for such a fantastic review following your stay in the City. I was so pleased to read your... 更多 

英国卡蒂夫
资深点评员
8条点评 8条点评
5分 2周前点评
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stayed here on a weekend, the room was very nice but also dark, could have done with a bit more lighting, the bathroom was huge and very clean, tea and coffee making was available, we stayed in a room on outside of hotel over the live lounge nightclub side, so was noisy in the early hours, also the city hall... 更多 

加的夫希尔顿酒店的Manager,负责此条点评

Dear Peter h Thank you for your first class review following your visit to Cardiff. Your comments are very encouraging... 更多 

英国卡那封
资深点评员
9条点评 9条点评
4分 2周前点评
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Excellent Hotel in the city centre, close to everything. Rooms spacious and very clean. Breakfast was plentiful. We did not have an evening meal at the Hotel but other patrons were saying it was very good. I would definitely go back.

加的夫希尔顿酒店的Manager,负责此条点评

Dear Susan G, I would like to thank you for taking the time to write your review. I am very... 更多 

资深点评员
7条点评 7条点评
5分 2周前点评
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stayed 1 night for "The Escape Spa " lovely welcome when we arrived, spacious room with nice sized bathroom (shower was huge) ideal location, walking distance to bars and restaurants, spa area was really nice, swimming pool, jacuzzi, steam room and sauna, we also had two treatments which were lovely, nice selection of breakfast in the morning, all round really... 更多 

加的夫希尔顿酒店的Manager,负责此条点评

Dear Craigy_88, A big thank you for your review of The Escape Spa. I am so pleased to read your... 更多 

资深点评家
29条点评 29条点评
5分 2周前点评
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My partner and I were very pleased with our stay at Hilton Cardiff. Our train arrived quite early in the day (around 8:30 am). We went straight to the hotel from the train station hoping we could store our luggage until check-in. The front desk staff was so helpful upon arrival. They informed us that our room was available and... 更多 

加的夫希尔顿酒店的Manager,负责此条点评

Dear Laura W, I am so pleased that you enjoyed your visit to our hotel and I would like to... 更多 

资深点评家
33条点评 33条点评
4分 2周前点评
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Room was walking distance to all cardiff has to offer. Close to castle, nightlife, shopping and stadium Room was warm and cosy- perfect for cold weather. The beds were comfortable and the bathroom was spacious. Highlight was the massive shower! Pool and spa was a nice addition - easy to access Only thing could improve was the expensive parking 22... 更多 

加的夫希尔顿酒店的General Manager,负责此条点评

Dear JoeyD101 Thank you for your great review and your comments regarding our room, our location and facilities and a... 更多 

点评家
12条点评 12条点评
4分 2周前点评
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This is a good modern hotel with excellent facilities, great pool and gymn and a really good breakfast. Only slight grumble very slow bar service, tho they did apologise, and a rather odd meal. Bruschetta is a classic Italian starter, crunchy toasted rustic bread, rub with garlic, sprinkle oil, little salt and some very sweet ripe tomatoes. What we got... 更多 

加的夫希尔顿酒店的General Manager,负责此条点评

Dear Angela C Thank you for your review regarding your recent stay at our Hotel. Your marvellous comments regarding our... 更多 

顶尖点评家
293条点评 293条点评
4分 2周前点评
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I must first admit that the folks here at the Cardiff Hilton are first rate. Well, almost most of them. The front desk people were very helpful and friendly. The lady at the lounge (she was there everyday, day and night, during the three days we were there) was very nice and courteous. The wait staff and the egg chef... 更多 

加的夫希尔顿酒店的General Manager,负责此条点评

Dear choptliva Thank you for your great review regarding your recent stay with us and may I thank you for... 更多 

英国Swansea
顶尖点评家
51条点评 51条点评
4分 3周前点评
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Treated my daughter and myself to a spa day at 'The Escape' and bought the vouchers through TRAVELZOO. The deal including a luxurious head and shoulders massage, facial massage and either a head or foot massage. Charlotte, our masseuse was lovely. She made us relaxed, comfortable and we both enjoyed our treatments very much. The facilities are attractively decorated and... 更多 

加的夫希尔顿酒店的General Manager,负责此条点评

Dear Mandersabroad Thank you for your great review regarding your recent Spa day with us. I am thrilled that you... 更多 

英国伦敦
5分 3周前点评
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This was a very important trip for us and the reception staff, valet boys, bar staff, spa girls and breakfast staff were all so very kind and helpful. I travel all over the world with Hilton and can say that I have never come across such nice people who did everything to make the stay perfect.

加的夫希尔顿酒店的General Manager,负责此条点评

Dear harpreet D Wow what a fantastic 5* review regarding your recent stay and your comments regarding our team of... 更多 

顶尖点评家
96条点评 96条点评
1分 3周前点评
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Despite asking many many time the small & feeble business centre that they have on the first floor does not function the way it should . The printer does not work & if you ask the staff to remedy the situation you get attitude - if you dont want to end up having to send confidential papers to staff personal... 更多 

加的夫希尔顿酒店的Guest Relations Manager,负责此条点评

Dear dragon53 I was very alarmed to receive your review regarding your recent visit to our Hotel. I have spoken... 更多 

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