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奥克兰酒店 The Oaklands Hotel

诺里奇排名第28的49酒店
89 Yarmouth Road, Norwich NR7 0HH, England
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奥克兰酒店
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诺里奇排名第28酒店 (共49家)
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3分 2013-4-15的点评
123stephanies 英国Lowestoft
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英国Lowestoft
资深点评员
9条点评 9条点评
3分 2013-4-15的点评

因为一个朋友在这里举办婚礼,所以周六晚上在这儿住了一个晚上。我打电话过去预订一天要900元,但是同样的房间在网上预订带早餐才590元,所以建议大家网上预订。房间非常舒服,而且也很大。我强烈建议如果喜欢在房间和咖啡的话,带上自己的咖啡,这里提供的非常难喝。早餐是自助餐式,还可以,不过煎鸡蛋打满分!总的来说,网上价格优惠,很不错。

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英国伯明翰
资深点评家
43条点评 43条点评
5分 2013-4-15的点评

有一个周六的下午,我们去奥克兰酒店吃烧烤,正好有机会参观了下那儿的设施,也算为儿子和准儿媳明年的婚礼做考察。这里的烧烤价格是每位3.95英镑(周六),好长时间都没吃到这么好吃又便宜的烧烤了。我唯一不满意的是,当时有两场婚礼分别举行,客人们纷纷穿过餐厅去宴会厅吃饭,还有一些人就在餐厅吧台等待,弄得我们的就餐环境有点没有隐私。不过我得说婚礼的华盖装饰得很漂亮,员工们也盛装打扮,服务很热情。

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英国伦敦
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12条点评 12条点评
4分 2013-4-9的点评

我们到奥克兰酒店来参加婚礼,订了一晚,住的是其中一个小屋,很漂亮。屋里有一个宽敞的客厅,那里有齐全的泡茶器皿,还有舒适的卧室,卫生间里有浴缸和独立的淋浴间,还有加热毛巾架。幸运的是,天气也足够暖和,让我们能坐在露台上,看小池塘里的鸭子们觅食,十分悠哉。 从客厅的窗户那儿能看到远方的湖区。 有两处小缺点: 屋里大屏幕等离子电视坏了,但是酒店技工来修后仍然不能用。幸好我们只是来参加婚礼,不在意看电视,也没什么。再有就是卧室是地暖,即便把窗户打开了还是太热,睡不着,而且我们怎么也搞不懂怎么把暖气关掉。 餐饮方面,只能根据婚宴的情况来评价了。很好吃。而早餐是自助式的,有各种冷热餐食。 总之,在这里感觉很愉快,还会再来。

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2分 2013-4-3的点评

我们打算订一间4人的海报房,但是没有了,所以我们只能要了一间双人房。房间有点过时,还很破旧。虽然房价因为不便性而下降了,但我仍然觉得有点贵不值得。

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英国伊普斯威奇
点评员
3条点评 3条点评
1分 2013-4-3的点评

我们在这个酒店住过几次,以前都挺满意的。直到今年一月份,这肯定是最后一次了。我们觉得酒店在走下坡路。。。 我们刚到的时候,他们找不到我们的预定信息,尽管我们已经收到了邮件。好不容易进了我们的“豪华房间”,却发现没什么暖气,水龙头也坏了。室内的维护很糟糕,家具都很破。 我们在餐厅订了晚饭,也很快就坐下了。过了半个多小时,都没人来招待我们,甚至没人来倒杯水,最后我们只能自己动手叫的烤肉车。最终有人注意到我们,这人其实是副经理。我们解释了在这的“礼遇”,他却没有任何歉意,也对我们的经历不感兴趣,就问问我们想喝什么。她告诉我们,这有一个很大型的聚会,她光忙那个了,这不明摆着说我们无关紧要吗?我们接着向她抱怨,并且要到了经理的邮箱。在回家的路上,我立刻发了封投诉信。发了三次,没有任何回复,最终放弃了。过了两个月,我竟意外地收到了回复。他们说我们投诉无效,说我丈夫对工作人员说脏话,例如,垃圾酒店,喝你的去吧。我承认这样说也不好,但他实在是被副经理的态度气晕了。还说我们私自叫烤肉车,应该一来就把钱交齐,可一般酒店都是客人住宿满意后,走的时候再结账呀。你说,就这样的服务,他们每天得收到多少投诉信呀。本... 更多 

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点评家
12条点评 12条点评
2分 3周前点评
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Am writing about the bar/restaurant not the hotel facilities. The bar and terrace look lovely but not good service, you are up and down ordering drinks and food very diy a shame. We had the smallest proseccos for £6.25 we have had anywhere in Norwich very basic small glasses. We went for 2 courses on the car very not expensive... 更多 

英国里兹
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4条点评 4条点评
4分 3周前点评
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We were looking for a one night stay great sleep room 11 only things I could fault was rusty rails in the bathroom towel rail. The lady that directed us was really nice didn't catch her name. We would stay again lovely staff fab breakfast beautiful grounds

英国诺里奇
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12条点评 12条点评
4分 3周前点评
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have stayed here many times, this time we got an offer, we had a fantastic evening meal with very accommodating staff who changed our set meal with no extra charge, had drinks in bar again with friendly staff. Room on this visit was very basic and mattress was extremely uncomfortable ( family room) but previous stays in upgraded room and... 更多 

英国诺里奇
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4条点评 4条点评
1分 3周前点评
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Well what a total disappointment..... Having spent a lot of money of a make over of the tired old carvery restaurant area.... It seems that several basic things have been overlooked by the questionable ownership / management talents....or lack of.... The restaurant has been partial made open with a roof light bifold doors and open air deck the old carvery... 更多 

英国格兰瑟姆
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146条点评 146条点评
4分 4周前点评
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My wife and I were booked into this hotel to stay after attending a wedding reception held on the premises. Maybe the Bride and Groom had a lot of input to the decoration of the marquee utilised for the reception, but it was superb, and the attention to detail first class. Table linen was to a high quality, and the... 更多 

1分 4周前点评
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OK Staff really need customer skills training, attitude appalling. Except for the Lady Manageress. My husband and I were with my Mother she was first put into a really bad room, a storage cupboard would have been better! She did get moved. We had the Luxury suite which had under floor heating - no instructions, arrived to freezing cold tired... 更多 

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16条点评 16条点评
4分 5周前点评
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Stopped there for a week booked by work my room was a bit on the small side every time I walked into bathroom kept knocking my back on bathroom door handle didn't always replace the hot chocolate room key kept going faulty wouldn't open door had to have it reprogrammed 2 nights running disappointed can't get bar menu after 9... 更多 

英国Rossendale
3分 5周前点评 通过移动装置
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Having visited today to see if we like it for a holiday in july i can say i am somewhat disappointed with the staff attitudes! The hotel in its self is lovely freshly decorated and provides a calm relaxing atmosphere. Then you get the staff ...... They are seriously lacking customer service skills and it seems everything is an inconvenience... 更多 

英国Horsham
4分 2015-4-23的点评
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We stayed at this hotel on two separate occasions and was very impressed with the staff, food and rooms. The restaurant food is excellent and we were looked after by Vivien who could not do enough to help you for your visit.

英国威尔斯
2分 2015-4-7的点评
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My daughter lives in Norwich and we had planned a surprise Easter trip to see her. We normally stay somewhere else on Yarmouth Rd but it was fully booked. I had been told that The Oaklands was a good hotel and very accommodating for all occasions. As my daughter is getting married next year I thought it would be a... 更多 

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