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Innkeeper's Lodge Norfolk Broads - Swan Inn

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130条来自 TripAdvisor 社区的点评

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英国肯特
2条点评
1分 1周前点评
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This Innkeepers Hotel is in such a wonderful setting, right on rivers edge, but that is where any positives end. We had booked river view, but didn't get what we had paid for. Our room at back was terribly run down, windows hard to open, carpets worn, old furniture and dated bathroom. Breakfast service very poor, lucky to catch staff... 更多 

英国伦敦
91条点评
5分 2周前点评
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Stayed at the Swan with my Brother for a couple of nights. We had a family room which was a nice big size and enjoyed a great view over the river. Amenities were all good, though the Wi-Fi was touch and go at best, but i wasn't overly bothered by that. Included continental breakfast was a decent start to the... 更多 

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

Your feedback is really important to us, so thanks for taking the time to leave a review. 更多 

1条点评
1分 2周前点评
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Fortunately I was only there for one night. Room 5 was a filthy room with stained carpets, dirty walls and damaged paintwork, it had a small cramped bathroom with hair and dirt, scaled basin and toilet and rusty fittings. It needed a complete deep clean and redecoration. The complementary "continental breakfast" turned out to be cubes of plastic cheese in... 更多 

旅行者正在热评这些Horning的酒店

英国英格兰
8条点评
1分 3周前点评
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For many afternoons of the summer I have been taking my 90 year old mother for an afternoon tea on the Swan Inn's beautiful riverside terrace. After a summer of being served at the Swan with our drinks in proper cups and saucers, this week I was told by the lady behind the bar that it was no longer possible... 更多 

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

Thanks for your comments. We’re really sorry your last visit wasn’t up to scratch. Your feedback is really important to... 更多 

英国Rochford
29条点评
4分 4周前点评 通过移动设备发表
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We stayed over night midweek. Our room -No.7 was lovely, we had a fantastic view over the river. It was clean and comfortable. The hotel/pub is friendly, warm and full of character and the staff at tentative and very polite but they are 'over stretched' trying to check-in guests taking food orders and pulling pints. We only ate lunch there... 更多 

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

Your feedback is really important to us, so thanks for taking the time to leave a review. 更多 

18条点评
4分 4周前点评
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We got a great deal, 3 nights at £64 a night for a double room. Nice room, good bathroom, decent TV. Double bed is a bit snug, but you are on holiday. It comes with a "complimentary breakfast" which is good enough and we certainly didn't miss paying for a full breakfast. It's attached to a good Vintage Inn, The... 更多 

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope... 更多 

英国特伦特河畔斯托克
28条点评
4分 2016-8-19的点评
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The location of this hotel is stunning and you can easily forgive any shortcomings it may have. It is quiet, peaceful and central to everything the village has to offer. Our room (No.1), was a large family room with 3 large windows directly overlooking one of the most beautiful and picturesque areas of the Norfolk Broads. The room itself, which... 更多 

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

Your feedback is what helps us improve so thanks so much for taking the time to leave your comments. 更多 

英国诺威奇
5条点评
1分 2016-8-3的点评
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Have visited vintage inns several times .but the Swan at horning was not to the standard ..looked dirty and the tables were sticky .the food was not very good .toilets in a poor state .we were over charged for drinks

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is... 更多 

英国Brierley Hill
12条点评
3分 2016-7-27的点评
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Stayed here whilst attending family wedding in Norfolk. Our room (no 5) was located at the rear of the building (therefore no view of the Broads, just the High Street. As it was hot weather we had the windows open and experienced a bit of road noise (especially as it was a holiday weekend). It wasn't too intrusive but you'd... 更多 

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

Thanks for taking the time to post your comments. We read every review and try and take all guest feedback... 更多 

澳大利亚珀斯
24条点评
4分 2016-7-17的点评 通过移动设备发表
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Stayed 2 nights here this week. The location on the Norfolk Broads is stunning. Bedrooms are rather tired and dated but clean and all basics are there. The staff are friendly and helpful. The pub is very much an eating pub and the food was excellent and service good. I ate there one night and at the New Inn just... 更多 

Innkeepers_Lodge_01,Innkeeper's Lodge Norfolk Broads - Swan Inn 的 Guest Relations Manager,回复了这篇点评

Thanks so much for your positive comments. We’ll make sure the team receives your great feedback. 更多 

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设施

特色
  • 免费高速WiFi
  • 餐厅
  • 酒吧/大堂
  • 免费早餐
  • 免费停车
活动设施
  • 餐厅
  • 酒吧/大堂
客房类型
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费早餐
  • 免费停车

Innkeeper's Lodge Norfolk Broads - Swan Inn的其它相关信息

地址: 10 Lower Street, Horning, Norwich NR12 8AA, England
地区: 英国 > 英格兰 > 东安格利亚 > 诺福克郡 > 诺威奇 > Horning
价格区间: ¥674 (基于标准间的平均价格)
酒店星级:3星级 — Innkeeper's Lodge Norfolk Broads - Swan Inn 3*
房间数: 9
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