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费尔蒙特洛里耶堡酒店 Fairmont Chateau Laurier

渥太华排名第12的68酒店
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4.0星级
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1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
费尔蒙特洛里耶堡酒店
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渥太华排名第12酒店 (共68家)
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1,662条来自我们社区的点评

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  • 位置
    5分
  • 睡眠质量
    4.5分
  • 舒适度
    4分
  • 服务
    4.5分
  • 性价比
    3.5分
  • 清洁
    4.5分
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费尔蒙特洛里耶堡酒店新近的点评
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2分 2周前点评
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I booked a room online and set check in time at 3 P.M ,after driving for almost 5 hours from Toronto to Ottawa I was so tired when I checked in they kept me waiting for more than 2 hours it never happened to me before, and the room smell was very bad. they had to move me one floor... 更多 

与 Fairmont Hotels & Resorts 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

We regret that your arrival experience was not up to our usual high standard. We hope to welcome you back... 更多 

5分 2周前点评
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Excellent Hotel, well situated in the heart of downtown Ottawa, easy to walk to shops, restaurants etc. Highly recommend this Fiarmont Hotel - staff, concierge and parking attendant all very helpful. Overall rating in my opinion is 5staf.

与 Fairmont Hotels & Resorts 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

We are delighted that you enjoyed your stay in Ottawa’s Castle. We look forward to seeing you again soon. Sincerely,... 更多 

资深点评家
26条点评 26条点评
4分 2周前点评
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My Mom and I stayed in this hotel last week while visiting family. The venue offers old world charm and is conveniently situated in the heart of downtown Ottawa. My mother is in her late eighties; so if traveling with an senior be sure to request a room close to the elevator. The room was ok, but not great considering... 更多 

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Dear Catherine, Thank you for sharing your experiences with others on Trip Advisor. While we do our best to honour... 更多 

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13条点评 13条点评
4分 2周前点评 通过移动装置
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Pros: -Great location; right next to Spark street and Parliament grounds so if you don't have a car, there are still a lot of things to do within walking distance. -Clean rooms - great fitness facility and pool - good ambience - good concierge Cons: - small rooms, very tight quarters - asked to put a fridge in our room... 更多 

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Thank you for sharing your comments with others on Trip Advisor. Please rest assured that we take your feedback to... 更多 

澳大利亚布里斯班
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4条点评 4条点评
5分 2周前点评
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Beautiful hotel in the ideal location, that is within walking distance to everything to see and do in Ottawa. Amazing views of Ottawa from it's high vantage point. Excellent service and beautifully furnished rooms. Queen rooms are small, but the King rooms are significantly bigger and nicer bathrooms.

与 Fairmont Hotels & Resorts 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

We are delighted that you enjoyed your stay in Ottawa’s Castle. We look forward to welcoming you back! Sincerely, Claude... 更多 

点评家
14条点评 14条点评
5分 2周前点评
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It goes without saying that, if you want to feel like a VIP, one fool-proof way to do that is to surround yourself with the opulent luxury of a Fairmont Hotel. The Chateau Laurier does not disappoint. The hotel is luxurious, the building is historically significant, the location is central to virtually everything, the rooms are very clean, and the... 更多 

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Dear Jason, We are pleased that you enjoy your visit to Ottawa’s Castle. I invite you to become a member... 更多 

加拿大Ingersoll
4分 2周前点评
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staff - excellent. I usually have mixed feelings re hotel food as you are a "captive audience" as a guest or meeting attendee but the food is excellent. Location is great if you want to walk around the main tourist attractions of the city.

与 Fairmont Hotels & Resorts 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Dear Anne, We are delighted that you enjoyed your stay in Ottawa‘s Castle. We look forward to seeing you again... 更多 

点评家
15条点评 15条点评
3分 3周前点评
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Yes, it is a wonderful historic building with beautiful architecture but short on many other areas. A grand hotel like this should have amenities like water cooler available in the lobby and beautiful flower arrangements laid out. at $400 a night, wi-Fi is still extra - come on people - the young generation think this is prehistoric, not historic; there... 更多 

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Dear Colleen, You may be pleased to know that we are currently undergoing a complete renovation of our guestrooms and... 更多 

宾夕法尼亚Chalfont
5分 3周前点评
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Location was ideal. Service was quite good. The place was clean. I would stay there again! It was great sharing the hotel with the World Cup soccer players from Germany, Norway, the Ivory Coast, and Thailand.

与 Fairmont Hotels & Resorts 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Dear Gary, We agree, it has been a wonderful time with all the FIFA World Cup excitement taking place in... 更多 

马萨诸塞Duxbury
资深点评家
39条点评 39条点评
4分 3周前点评
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I have stayed at the Chateau Laurier in the past when visiting Ottawa and ended up there again for a conference after not having been there for several years. Service is always great and although my stay was not without a few complications the dedication of the staff to making their guests happy more than made up for minor issues... 更多 

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Dear Carl, We value your loyalty and patronage and look forward to welcoming you back again one day soon! Sincerely,... 更多 

加拿大哈利法克斯
顶尖点评家
117条点评 117条点评
5分 3周前点评
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Whether a hotel guest or not: afternoon tea at Zoe's is an elegant way to enjoy Ottawa. Wander around the main floor of the historic hotel,then go yo Zoe's -reservations are a must. Ask for a table. In the solarium you get a street view and an opportunity to admire the atmospher,of the building. A fruit starter will appear then... 更多 

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

We agree, a visit to Zoe's Lounge to enjoy Afternoon Tea is sure to be a memorable one! We hope... 更多 

5分 3周前点评
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I stayed recently at the Chateau Laurier while attending a conference. It was a top-rate hotel experience. Everyone was professional and courteous. The room was gorgeous and well appointed (the bed was heavenly...I still miss it)! The bathroom and shower were great too. I would stay again in a heartbeat!

与 Fairmont Hotels & Resorts 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

We are delighted your stay in Ottawa’s Castle was a memorable one. We look forward to welcoming you back soon!... 更多 

点评员
4条点评 4条点评
2分 3周前点评
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I feel I was cheated. I read the reviews trying to find a great room. It was a special occasion and I wanted to take a night out on the town in a big city...touristy kind of thing. I searched the highest ratings and best locations. Anyway, I now feel that the more you pay the less you get. The... 更多 

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Our mission is to turn moments into memories and I regret that we failed to do so on this occasion.... 更多 

加拿大米西索加
2分 4周前点评
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1. The location of the hotel is excellent. 2. The room is just standard. Nothing special for the price. 3. Based on personal experiences, the hospitality is quite poor. It appears that the hotel policy is not to welcome their hotel guests. We were made to feel quite unwelcome at the hotel. The staff kept inquiring and calling our room... 更多 

与 Easytobook.com 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

We regret your disappointments on this occasion. Please rest assured that your experience is certainly not typical of the high... 更多 

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4条点评 4条点评
2分 4周前点评
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Small stuffy room, noisy street intersection, very dirty windows, loud ineffective air conditioning. I plan to stay elsewhere next trip. Central location, but awkward to access the parking garage from the street. No coffee shop to get a quick cup to go in the morning. Lots of taxis out front if you need one.

与 Fairmont Hotels & Resorts 合作收集的点评

ChateauLaurier,费尔蒙特洛里耶堡酒店 的 General Manager,回复了这篇点评

Dear Bruce, We regret the disappointments you described and wish to assure you this is certainly not typical of the... 更多 

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