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Retallack Resort and Spa

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在3家St Columb Major特色住宿排名第1
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826条来自 TripAdvisor 社区的点评

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Retallack Resort and Spa新近的点评
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英国布里奇沃特
2条点评
2016-11-3的点评
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How this place gets it's 5 star rating is beyond me. The 'Villas' are crammed into the site with very little privacy and the overall site is on the scruffy side. From our villa's decking area we were smoked out by the adjoining villa's BBQ, had a lovely view from our hot tub directly at another hot tub from a... 更多 

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

Dear ‘Eclass2015’, Thank you for taking the time to leave us your feedback. Whilst we are delighted you felt the... 更多 

1条点评
2016-11-3的点评 通过移动设备发表
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My previous review was removed presumably due to the management making representations. Negative feedback hurts, but it's worse when you don't take it on board and do nothing about it. I shall try again. In a nutshell then.... messed up booking - broken hot tub that was never repaired - staff in restaurant chewing gum - filthy Aqua Park conditions... 更多 

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

Dear 'Bananarama 68', May I take this opportunity to thank you for taking the time to write a review following... 更多 

英国切本哈姆
19条点评
2016-11-1的点评
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Our family have stayed here for 3 consecutive years. Grandparents, son and daughter-in-law and 2 grandsons. The lodges are wonderfully equipped. Our lodge has had 2 lounges - one on the ground floor and one upstairs giving two TVs rooms and a quiet place for both families. Comfortably sleeping 8 in bedrooms but with the option of sleeping more in... 更多 

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

How wonderful to hear your family are returning to us year after year. It really is a privilege for us... 更多 

英国汤顿
4条点评
2016-10-29的点评
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Stayed in a large and comfortable villa with friends (2x family of 4 with 4 kids under 10). All in need of a restful and luxurious but kid-exciting weekend. Had turned down other options previously tried and tested (and less heavy on the purse) due to all the temptations on their website. Please SAVE YOUR MONEY!! Our hot tub was... 更多 

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

Dear LisaS, Thank you for your Trip Advisor Post. We believe your feedback is linked with that of ‘Bananarama68’ and... 更多 

英国Herefordshire
2条点评
2016-10-28的点评
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Our family stay here twice a year for the last several years. The great resort and facilities keep us coming back. On this trip it was the little things that stood out for us though. The local area suffered a burst water main and the whole resort lost water. Wthin an hour we had staff delivering bottles of water to... 更多 

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

How lovely to hear that you join us twice a year and that our 'great resort and facilities' keep you... 更多 

3条点评
2016-10-28的点评 通过移动设备发表
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This is not a 5 Star resort repeat not 5*!!! We had high expectations of this place however it's not even close to a 5 star resort, our accommodation was classed as 'superior' but it was ordinary at best with everything a bit tired, grubby or broken. It's run by kids who lack the attention to customer service that you... 更多 

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

Dear Maxdasax, I would like to thank you for sharing your thoughts on TripAdvisor following your recent stay with us... 更多 

7条点评
2016-10-28的点评 通过移动设备发表
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A great firework display, the kids loved it and it was well organised The Flowrider looked great and when we went to the bar the food looked amazing The kids had a great time in the play park before the display

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

Thank you for joining us for our free half term firework display, we are so glad to hear your kids... 更多 

8条点评
2016-10-26的点评 通过移动设备发表
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We have stayed here several times, the apartments are modern and clean. I am mobility impaired but found the rooms roomy to get around and the bathroom was fabulous. We love to go to Cornwall walking with our dog and are happy that he can stay here too!

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

How wonderful to hear that you 'love it here!' - that will certainly make our team smile. We are so... 更多 

英国Wiltshire
8条点评
2016-10-22的点评 通过移动设备发表
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After reading reviews, d spite having visited previously, we were concerned that standards had slipped. Yes, the accommodation is a little tired around the edges but overall we are pleased. The lodges have everything we need as a family and we are enjoying the activities on site. An excellent location to visit local attractions too. Pleasantly surprised

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

Thank you, there is no better compliment than return guests and we are so pleased to hear you had everything... 更多 

英国斯温顿
5条点评
2016-10-18的点评
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This was a much anticipated return visit. We were disappointed. It does not appear to have had much money spent on the resort since we last stayed about 3 years ago. Although they have added features like the Water park. The accommodation needs investment. Not 5 star as it stands however the location is perfect for exploring Cornwall.

RetallackResort2016,Retallack Resort and Spa 的 Guest Relations Manager,回复了这篇点评

It is lovely that you have returned to Retallack, although we are disappointed to hear we didn't match your expectations.... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 酒吧/大堂
  • Spa
  • 有健身房的健身中心
  • 餐厅
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 酒吧/大堂
  • Spa
  • 网球场
  • 有健身房的健身中心
  • 餐厅
  • 温水浴池
客房类型
  • 套房
  • 小厨房
  • 无烟房
  • 家庭房
客房内设施
  • 微波炉
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
  • 付费Wifi
  • 付费网络
  • 公用Wifi
服务
  • 免费停车
  • 儿童活动 (适合儿童/家庭)
  • 自助式洗衣服务
  • 托婴服务

Retallack Resort and Spa的其它相关信息

地址: Winnards Perch, St Columb Major TR9 6DE, England
地区: 英国 > 英格兰 > 康沃尔 > St Columb Major
价格区间: ¥820 (基于标准间的平均价格)
酒店星级:5星级 — Retallack Resort and Spa 5*
房间数: 300
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