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Hotel LunaSol

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347条来自 TripAdvisor 社区的点评

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6条点评
1周前点评
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The people at the front desk were very helpful. That being said. The air conditioner never really worked, the room was OK because there was a fan. The bed a quite firm and the pillows were not comfortable. The pool area was very tropical but the pool water was cool. Not in the best part of Playa Del Carmen but... 更多 

Meancy,Hotel LunaSol 的 Manager,回复了这篇点评

Dear Miss Linda M, Thanks for your review. We are sorry to be informed via this website that you didn't... 更多 

8条点评
4周前点评
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I must admit: I am biased. I have been staying at hotel LunaSol for years, so I really love the place. Still: I find it wonderful. The rooms are simple, clean and sweet - some of them opening to the pool area with little tables to sit and enjoy. The entry area is open and lovely - right on the... 更多 

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Meancy,Hotel LunaSol 的 Manager,回复了这篇点评

Estimada Señora Jones, muchas gracias por su preferencia, seguimos trabajando duro para dar el mejor servicio, esperamos que su próxima... 更多 

1条点评
2016-10-16的点评
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The hotel in the centre of Playa del Carmen is clean but misses most options that travelers (except backpackers) are looking for. There is no breakfast, no drinking, no shampoo and almost no water in the the shower, etc.

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Meancy,Hotel LunaSol 的 Manager,回复了这篇点评

Dear Roberto Lazzari; Thanks you so much for stay with us, your opinion is very important for us that’s why... 更多 

德克萨斯州休斯顿
3条点评
2016-9-26的点评
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Roberto at LunaSol is your go to guy in Playa del Carmine! He is knowledgeable and friendly. Great hotel with a nice pool and courtyard to chill in. Full kitchen is nice and there are many local restaurants close. Romeo Italian for dinner is fabulous with all Italian staff. Tukan for breakfast, lunch or dinner is great too. This hotel... 更多 

Meancy,Hotel LunaSol 的 Gerente,回复了这篇点评

Thank you so much, Jeff, your opinion is very important to us, and yes indeed our front desk personnel have... 更多 

德克萨斯州奥斯丁
7条点评
2016-9-4的点评
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We stayed at the Hotel LunaSol in early June 2016. The hotel itself was very clean and secure. The wifi was spotty in some places but overall worked well. The rooms have safe deposit boxes, AC, and are very clean. Breakfast was included but you had to take a voucher to a restaurant down the street to claim it. The... 更多 

Meancy,Hotel LunaSol 的 Gerente,回复了这篇点评

Thanks so much for your commentaries, we are working hard to give the best service to our guest, and yes... 更多 

德克萨斯州泰勒
53条点评
2016-8-15的点评
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This is a quiet place but the reason you'd stay here is the amenities. My 2nd floor room had a private balcony overlooking the pool. The AC is immediate and very cool. The hot water is immediate and plentiful (nice water pressure). There is a mini-fridge in the room, great for storing leftover food and store bought drinks. The staff... 更多 

David V,Hotel LunaSol 的 Gerente,回复了这篇点评

Thanks so much for stay with us, we are glad the you enjoy our hotel, we are working hard to... 更多 

2条点评
2016-7-23的点评
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My friend and I stayed at Hotel LunaSol from April 6-9, 2016. We are two guys in our mid thirties. The following is our thoughts on the hotel: Customer Service: The customer service at this hotel is outstanding. It rivals that of mega resorts. Everyone is polite and helpful. Nancy, the hotel manager, answered all of my email inquiries about... 更多 

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David V,Hotel LunaSol 的 Gerente,回复了这篇点评

Thanks so much Daniel W, we are extremely happy to hear the you have a really good time in our... 更多 

宾夕法尼亚兰卡斯特
1条点评
2016-7-15的点评
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I'm going back to Playa del Carman in a few weeks with the idea of trying a new place to stay; but after one week at LunaSol and there is no reason why I would want to stay elsewhere. A very nice pool with a kitchenette in the back corner.

与该酒店合作收集的点评

David V,Hotel LunaSol 的 Gerente,回复了这篇点评

Terry S thanks you so much for your opinion, we are happy to hear the you will become our regular... 更多 

5条点评
2016-7-9的点评
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Small hotel was welcome after all inclusive craziness. The pool and halls always had a breeze. The front desk was caring and helpful!--Mathew and David. The bed, pillows and sheets were excellent. The Air Conditioning was better than the Riu Tequila. Fun easy neighborhood with market and restaurants.

与该酒店合作收集的点评

Meancy,Hotel LunaSol 的 Gerente,回复了这篇点评

Thanks you, as you say small details matter, and we are thinking of that, that's why we work hard to... 更多 

德国汉堡
19条点评
2016-6-21的点评
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Good breakfast, nice people and quiet rooms close to the beach and attractions. The staff is very helpfull and you can park in front of the hotel. In the neighbourhood are a lot of restaurants etc. The rooms could be a bit bigger but for a stay in the city is ok

与该酒店合作收集的点评

David V,Hotel LunaSol 的 Gerente,回复了这篇点评

Thanks you so much for your opinion, we are happy th you enjoy our hotel and or service, we hope... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
活动设施
  • 游泳池
客房类型
  • 无烟房
  • 家庭房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 接驳车服务
  • 免费停车

Hotel LunaSol的其它相关信息

地址: Calle 4 Entre Avenida 15 & 20 # 169, Playa del Carmen 77710, Mexico
地区: 墨西哥 > 尤卡坦半岛 > 金塔纳罗奥州 > 里维埃拉玛雅 > 普拉亚德尔卡曼
价格区间: ¥916 (基于标准间的平均价格)
酒店星级:3星级 — Hotel LunaSol 3*
房间数: 16
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